Remotes4u (UK) Reviews 

11,440
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting that remotes work perfectly straight out of the box, often without complicated setup. Many people appreciate the fast and efficient delivery service, with orders frequently arriving the next day. The overall service is described as excellent, and the website is highlighted for being clear and easy to navigate. However, some customers also noted receiving remotes that did not function correctly or were incorrect for their TV models. A few people mentioned issues where the device failed to work upon arrival or did not fully support all advertised functions.

What people talk about most

Product

Customers had positive experiences with product, often finding that items worked as expected and provided... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Service

Clients share positive opinions on service, with many reviewers expressing delight and satisfaction with the... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting how easy and quick it is... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely Five Stars! Website was clear and easy to navigate, new remote arrived quickly and most importantly worked straight out of the box! Also a risk free experience really given there’s a 30 d... See more

Company replied

Rated 5 out of 5 stars

This is a great company and their remotes controls are the best!! They work straight away on the TV with no hiccups and dont relaps when changing channels on your TV. I have bought remotes from this c... See more

Company replied

Rated 5 out of 5 stars

Thought this site might be too good to be true, oh did I judge a book by its cover on this one! After reading a handful of reviews, even double checking the site was legit, I decided to give it a... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and... See more

Company replied


Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Retailers of genuine originals and classic alternative replacement remote controls. For all types of audio/visual devices including TV, STB (set top box) players/recorders, Free view boxes, Satellite boxes, DVD players/recorders, Sound bars, Surround sound, Home theatre, Projectors and VCRs.

Remotes4u (UK) Retailers of Audio/Visual Remote Controls.

Written by the company

We intend to provide value for money and always strive to provide excellent customer service.
We will always endeavour to offer value for money by supplying the best quality replacement remote controls on the market at the lowest possible prices. We will always strive to provide excellent customer service.

Fast free 1st class UK delivery as standard.

Usually all orders placed before 4pm will be dispatched the same working day and Royal Mail aim to have them delivered by the next working day.

Usually all orders placed before 4pm will be dispatched the same working day by 1st class post as standard. We use Royal Mail's 24 hour service and they will aim to have your order delivered the next working day, this also includes orders placed on Friday usually being delivered to you by Saturday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(11,440)

412 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I rang to say the remote did not work

I rang to say the remote did not work. They worked out I had ordered the wrong remote. Told me how to return it, and sent me an email with the correct remote order details so I could order the right one.
Five Star service.

29 June 2026
Rated 5 out of 5 stars

Brilliantly quick post and the new…

Brilliantly quick post and the new remote is working perfectly.
Easy to find the remote which was compatible with my old (non working) one.
Very pleased thank you

25 June 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer, we love these customers like we love our remotes. and the reviews the write for us.
Thank you once again for your great review, this is very much appreciated by all of us at www.remotes4u.co.uk
Our remotes are Brilliant on a Global level.

Rated 5 out of 5 stars

Exactly what it said on the tin

Exactly what it said on the tin. Value, delivery, service etc.

25 June 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Another satisfied customer, we love these customers like we love our remotes. and the reviews the write for us.
Thank you once again for your great review, this is very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

Clear and efficient

Product information was clear and they delivered quickly.

25 June 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you, that's what we like to hear thanks again for your great review, this very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

The new remote works a treat.I was…

The new remote works a treat.I was slightly sceptical since the new one looks aesthetically different from the original, but all the buttons perform their functions.More than happy thank you.

25 June 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you for treating us to your great review, this very much appreciated by all of us at www.remotes4u.co.uk

Rated 5 out of 5 stars

Brilliant

Brilliant! Ordered a remote for my mother's TV which as it's pretty old , we were struggling to find a compatible remote, and one without all the streaming service buttons. Arrived within 48 hours and made my elderly Mum very happy!

22 June 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you from all of us at www.remotes4u.co.uk, your review is very much appreciated.

Rated 5 out of 5 stars

Excellent service kept me updated…

Excellent service kept me updated ordered one day received the next.
Would highly recommend this company

23 June 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We aim to please and always strive to provide the best possible service and remote controls available in the UK, thank you for your review.

Rated 5 out of 5 stars

Great customer service

Our new puppy decided to chew the remote for our tv thoroughly ruining it. Remote4u has a great website, easy to navigate and order. The new remote arrived next day and works perfectly. Great customer service.

15 June 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanks for your Excellent review from all of us at Remotes4u (UK)

Rated 5 out of 5 stars

does as it says on the tin

does as it says on the tin, put in batterys and away u go

17 June 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We aim to please and always strive to provide the best possible service and remote controls available in the UK, thank you for your review.

Rated 5 out of 5 stars

excellent company

excellent company, a good experience for me,100%

16 June 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

We aim to please and always strive to provide the best possible service and remote controls available in the UK, thank you for your review.

Rated 5 out of 5 stars

We were able to order an exact

We were able to order an exact replacement remote for the samsung television in our kitchen. It arrived very quickly, perfectly packaged and our television is back working again.
Excellent service from. Remotes 4U

15 June 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you from all of us at www.remotes4u.co.uk, your review is much appreciated.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, remote worked straight out the box, after I fitted the batteries.

15 June 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thanks for your Excellent review.

Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used this app, the call handler was very tentative and very helpful and informative, I would throughly recommend this app if you need a replacement remote control !!

17 June 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 1 out of 5 stars

Hi guys I not recomand this company of…

Hi guys I not recomand this company of remote I heave bad experiences with them better buy ebay or amazon same quality and very cheap

5 June 2026
Unprompted review
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Dear Customer, Thank for your review. Once I looked into your order details as explained by a member of the team we do not accept other retailers reruns. This was pointed out to you several times as the remote control you returned had never been stocked by us and the correct remote was indeed sent you as triple checked by our staff and our stock levels were correct.
Thank you once again for your review.
Best regards,
Remotes4u (UK)

Rated 5 out of 5 stars

Highly recommend

Ive had to buy three different remotes for various TVs since our puppy started teething and every one is perfect

12 June 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

Rated 5 out of 5 stars

Good service

Good service. Remote worked out of the box. Would recommend

11 June 2026
Remotes4u (UK) logo

Reply from Remotes4u (UK)

Thank you so much, your positive review is very much appreciated and I hope it helps our future potential customers buy with confidence.

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