Regiobloemist België Reviews 965

Fantastic service, communications, attention to detail.
The bouquet is extraordinary, and my wife is happy! 😊
The proprietor is an absolute gentleman.
100% recommended!!

Bad experience. They guaranteed delivery on a certain day but it was never delivered and they took long to respond. I only figured out they didn't deliver it until the day after, so it was disappointing they ruined the birthday surprise for my sister. They said they would give me a refund and also send a sorry bouquet to the address.. however I would have preferred it worked out as initially planned. Sad it was unreliable.

Very disappointed with the service. Ordered a bouquet on the 17.08. for my mother's birthday. Bouquet was supposed to be delivered on the 19.08, however, it was not done. On the 20.08., I have received any email that they did not had availability to send it on the 19th and if I would like to proceed with the order or cancel it. I replied to their mail to please proceed and to inform me when it can be delivered. No answer from their side. On the 21st, I called them to check on the order, they apologized and informed me that it will be delivered on the next day. Nothing happened. On the 23rd, I received a call and was asked if it would be ok to deliver the bouquet on the same day. I said YES, but no delivery was made. I called today (24th) and asked why the delivery was not made and was informed that they could deliver it to my request location as "lots of florist are on vacation". Is this really my problem that no florists are on vacation?? Why was I not informed that they cannot delivery to my location from the start? Why someone called me on 23rd to ask if they can deliver it on the same day if they don't have any florist in my area?
Extremely disappointed of the service and at the end of the day there is no bouquet for my mum's birthday and I even have to wait for a refund about 14 days.

Great job, beautiful flowers ! I take a order from POLAND . Thanks a lot :) My sister was happines:)

Perfect. Had to send some roses the same day in just a couple of hours. They did It and, in my wife's words: "the bouquet was lovely".

Excellent service!! Fast and efficient and easy website to use!

Best service I've ever received from any online company let alone a florist! Would definitely suggest ordering from Regiobloemist and will be doing so myself in the future!

timely response via phone or email. step by step follow-up emails and sms. and great quality flowers.

I wanted to send some flowers to my Great Uncle's grave who was killed 100 years ago on the 14th February 1917.
Regiobloemist België were really helpful and provided me with a photo of the bouquet on the grave.
I would highly recommend them.
Ronan

1) Guys, all my wishes and remarks ("if recipient wouldn't be ahome" etc) were actually changed by creative flourist even in better way, that made a delivery as surprisingly presented as possible. So, succesful result.
2) Moreover, I've happily changed time of the delivery at the day of the delivery (Valentine's Day) despite notification at the site about an absence of guarantees regarding the time of the delivery, unconvenienсe on workload at the day in question, warning of the manager on this issue etc. Even in case this option is not always possible it should be assessed as a true respect for customers.
3) My request of changing time have been answered in (around) 40 minutes in a busy day - so you can always contact service by their site using your order number and expect a quick answer to your questions/requests.

Conclusion: it is a super professional service that fully corresponds to established prices, if not exceeding them.

Really grateful to you.
ps. order was made from Kyiv (Ukraine) to Leuven (Belgium).

I just found out that the order was delivered today. The recipient was super happy, she loved the flowers! Furthermore, I really liked the SMS confirmation.

I am very happy with the service and very likely will use it and recommend it in the future. It makes it very easy to send flowers when it is physically impossible to actually go to a flower shop nearby. Good job! Keep it up :)

Excellent in time and the flowers were as expected !!

The flowers were beautiful and the service impeccable.

Great service .mum wasnt home so let her come pick her flowers up she was delighted thanku.

Used them in order to contact the florist I was familiar with near my sister in Belgium. It is only the second time I have used this florist to get flowers for my sister and both times I have been very pleased with the quality and selection of the flowers. I also know that my sister was very pleased with the florist, she recently used them to send me flowers in the USA. I will definitely use this service again, especially considering I tried another service before and using them this time around I wasn getting the help I needed so I switched to Regiobloemist.

The best service of the best.

On time and nice

The delivery and the experience of my cousin at the momento of getting the flowers was owrth every cent.

I admit that the address I had for the recipient was incorrect, but the delivery person called the recipient (ruining the surprise) instead of the sender. When given the correct address, the delivery person did not make the delivery and instead made the recipient go to the shop to pick up the flowers. The flowers wilted after two days in a cool spot.

I have ordered some flowers , the site was saying will be delivered next day , I also added a request for the florist to deliver on the next day , as promised , still the flowers were delivered one day later. Disappointed ...