Reeves Group Reviews 890

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and helpfulness, making interactions pleasant and informative. The service provided is frequently highlighted as excellent, with many people appreciating the clear advice, regular updates, and personalized approach to financial planning. Reviewers are particularly impressed with the smooth user experience, the ease of understanding the advice, and the overall efficiency of the company. However, some customers also noted that they experienced a lack of consistency in personnel, having dealt with multiple advisors over time.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and thoroughness... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting professionalism,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of understanding reports... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Came across Reeves through their YouTube videos and took up option of free pension review. Completed review with Andrew, very professional in approach and thorough in work completed. Whilst we have n... See more

Company replied

Rated 5 out of 5 stars

We reached out to Group about two years ago as we wanted to make sure we were managing our finances and especially our pensions as efficiently as possible After our initial (free!) consultation we dec... See more

Company replied

Rated 5 out of 5 stars

I spoke with a wonderful colleague from Reeves called Ellis Bowen, he was extremely well informed, had a level of expertise that filled me with confidence. It was not a sales pitch which I was worrie... See more

Company replied

Rated 5 out of 5 stars

I have been with Reeves for almost 3 years and although it took a while to move my old pension pot into the system, I have been more than satisfied with the service provided by Reeves in helping me de... See more

Company replied


Company details

  1. Financial Consultant

Written by the company

Reeves Group has over 100 employees and founding brand, Reeves Independent has been an FT Adviser Top 100 financial advice firm four years running. All Reeves Group brands work to the joint objective of putting our clients at the heart of everything we do. Reeves Group Brands: Reeves Independent - Pension specialists. We work with you to create a bespoke plan, ensuring you get the retirement you deserve. Reeves Financial Services - Our expert advice can help you navigate complicated markets and make your money work harder.


Contact info

4.8

Excellent

TrustScore 5 out of 5

890 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have recently become a new client of…

I have recently become a new client of Reeves. Sandy Haire and Oliver Ashwell were amazingly professional and put me at ease given I am someone who is new to the world of pensions management. So far so good!

5 January 2026
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for your kind words. We’re delighted to hear that Sandy and Oliver made your first experience with Reeves so positive and helped you feel confident about your pensions. We look forward to supporting you on your financial journey.

Rated 5 out of 5 stars

Reeves for my Pensions and best Advice

I Have done some research and Reeves have a very good reputation , i have a few pensions and wanted to get advice on how to get the best out of them.

I spoke to their representative Adam Bateman and was excellent went through all my pensions and we discussed a plan on the best way to utilise them so i have good options when i retire , he also opened my eyes to senario's that i was unaware of , i have signed up now and look forward to working together
Steve

16 January 2026
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for your review, Steve. We're thrilled to hear that Adam was able to guide you through your pensions and provide insight into options you hadn’t considered. It's great to know you feel confident in the plan you’ve set up, and we look forward to supporting you as you work towards your retirement goals.

Rated 5 out of 5 stars

Trusted and reliable

Consistent, neutral and sound advice from tax to pension planning. My pension has performed extremely well with Reeves and I would highly recommend.

15 January 2026
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for your feedback. We're delighted to hear that our advice and pension management have met your expectations, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Pension Review

Today I had a review of my existing pensions, one of which is managed by Reeves and the other I'll be moving to them as soon as I am able. Having been a customer for only 9 months I'm really impressed with the offer that Reeves provide with learning/education through webinars, to their hands on approach and customer service. Today's review was with Elliot and he was superb in explaining my pension growth and modelling my retirement strategy, making it simple to understand and giving me the time to ask questions.
Overall I'm very happy with what Reeves has to offer.

15 January 2026
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for sharing your experience. We're thrilled to hear that Elliot made your pension review clear and helpful, and that our webinars and hands-on approach are making a difference. It's great to know you're happy with Reeves and the support we provide.

Rated 5 out of 5 stars

Another great annual review

I am entering my 4th year with Reeves since my retirement. Every step of the way Reeves, especially Chris my advisor, have been there to guide me through the complexity of pension management. I have access to all the information and regular reviews where updates to my personal circumstances are discussed, scenarios are explored and plans are drawn up. I have just had my latest annual review with Chris who is very thorough and explains everything, sometimes twice if something is particularly taxing (!) and never rushes. He always listens and I always come away assured that my best interests are being looked after.

12 January 2026
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for sharing this. We are glad to hear your reviews with Chris continue to give you clarity and confidence. We appreciate your trust and look forward to supporting you for many years to come.

Rated 5 out of 5 stars

Excellent Company

Would highly recommend Reeves! Always efficient, professional and helpful. Have been with them for a few years now and have dealt with all team members during that time. Particularly helpful advice from Chris Lockerbie from the start.

13 January 2026
Unprompted review
Reeves Group logo

Reply from Reeves Group

Hello Julie,

Thank you for taking the time to share this. We are pleased to hear that your experience with Reeves has been consistently efficient, professional and helpful. It is great to know you have had positive interactions with the wider team over the years, and we will make sure Chris is aware of your comments regarding his support from the outset. We appreciate your recommendation and look forward to continuing to work with you.

Rated 5 out of 5 stars

I am talking about my pension

I am talking about my pension, so I don't use these words lightly - OUTSTANDING - from the Inception of consolidating my many work pensions to the regular reviews and subsequent actions James Faley and Reeves provide have been nothing short of OUTSTANDING - I was missing out on so many opportunities and blindly leaving my multiple pots to stagnate - James Faley has TRANSFORMED by position to one where I now am in a position to retire with TOTAL confidence - I'm going to say it again -OUTSTANDING !

14 January 2026
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for such a generous review. It's always great to hear such wonderful words. We’re pleased to hear that the consolidation of your pensions and our ongoing reviews have helped put you in a confident position for retirement. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Another Year Another Annual Review

Another year, another annual review. As ever, nothing but praise for Reeves and my adviser of choice, Chris Lockerbie.

With my plan exceeding expectations alongside an excellent return on investment and an engaging, interesting chat with Chris, there’s seriously nothing to be glum about.

Five star service for sure. If you’re looking for good, sound, reliable pension advice and management, look no further - you’ve just found it.

12 January 2026
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear your plan continues to exceed expectations and that you enjoyed another positive annual review with Chris.

Your kind words mean a great deal to both Chris, and all of us here at Reeves, and we really appreciate your continued trust and recommendation.

Rated 5 out of 5 stars

Fully Recommend Sandy Haire from Reeves

Sandy and her team were excellent collating all my pension details and creating a meaningful plan to get me to retirement. Totally helpful and constructive.

10 December 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

We’re delighted to hear that Sandy and the team were able to bring everything together and create a clear, meaningful plan to guide you toward retirement. Taking the time to understand the full picture is so important, and it’s great to know you found the process helpful and constructive.

We’ll be sure to pass your feedback on to Sandy and the team. It really does mean a lot to us.

Rated 5 out of 5 stars

Excellent organisation, highly recommend

I discovered Reeves via a linkedin approach from them, offering me a pension review. Having worked in a wide number of organisations and with multiple pension schemes, I accepted the offer. An independent advisor, Adam Bateman, spent a considerable amount of time reviewing my schemes and making recommendations of how to best maximise my pensions. Some we kept where they were, as they were performing well, others were moved to Reeves management, where the options to grow were much higher. Kyle and the rest of the team have maintained constant communication and been very thorough. The meeting was in accordance with IFA, and not a sell. I've been really impressed by Reeves, they are professional, great communication, have my best interests in mind, and definitely no pressure. I would highly recommend them, the team and their approach. They are knowledgeable, informed and have a much wider portfolio of options which will, I hope, enhance my pensions into a more profitable long term investment.

4 December 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for your kind review and recommendation. We’re really pleased you found our advice professional, thorough, and pressure-free. Adam, Kyle, and the team will appreciate your feedback, and we look forward to continuing to support your long-term plans.

Rated 1 out of 5 stars

Keep Your Money Away from Reeves Group

Reeves Group does not act in the best interest of their clients. Their priority seems to be convincing you to invest with them, not delivering results. Their so-called investment strategy is extremely poor—returns are about 3% lower than other pension funds.
The consultants they assign are young and inexperienced, which became obvious in my case. The final straw was when they sold all my assets and left everything in cash for an entire month! What kind of investment company does that? I could have earned more by simply keeping my money in an ISA account.
My advice: you can listen to their nice sales pitch, but do not trust them with your money.

30 September 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for sharing your feedback. We are sorry to hear that you were disappointed with your experience and understand how frustrating this can feel.

We did contact you earlier this year after a similar review to try to better understand your concerns and discuss them with you directly.

We regret that we were not able to meet your expectations on this occasion and appreciate you taking the time to leave your feedback.

Rated 5 out of 5 stars

New customer

I've been happy with the Pension review service organised with Sandeep. She was professional , thorough , friendly throughout the process. As a result of this useful review , I'm now a new customer. Thanks

30 November 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for your comments. It’s great to hear that Sandeep made the pension review thorough and easy to follow. We’re pleased the process helped you decide to join us.

Rated 5 out of 5 stars

My investment is growing

My investment is growing and I enjoy the “no nonsense” advice and graphical projections of how I can make my money work for me in retirement.

Elliot Buchanan is efficient and professional in his approach.

I would not hesitate to recommend.

19 November 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for your feedback. It’s great to hear that you’re seeing your investment grow and that the straightforward advice and projections have been useful in planning for retirement. We appreciate your recommendation.

Rated 5 out of 5 stars

Oliver and Sandeep

Oliver Ashwell prepared my for the meeting with the advisor and made sure we had everything ready.

Sandeep Haire then took my through my options.

I was really happy and have signed up for their service.

1 December 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for sharing your experience. It’s great to hear that Oliver helped you get everything organised for your meeting and that Sandeep guided you through your options in a clear and helpful way.

We’re pleased you felt confident moving forward with our service.

Rated 5 out of 5 stars

Reeves have gone above and beyond to…

Reeves have gone above and beyond to help me so far and we are only early stages! What a difference having outstanding customer service makes! Can’t wait to actually get into working with them properly on my future!! Would highly reccomend them again and again!

27 November 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you so much for your wonderful feedback! We’re truly delighted to hear that your experience with Reeves has been so positive already. Our team takes great pride in delivering exceptional customer service, and it’s fantastic to know it’s made such a difference for you.

Rated 5 out of 5 stars

Excellent personal service

Excellent personal service, right balance of advice without being too pushy. I now have 2 years experience with Reeves from transferring pension funds to a great platform management with regular updates and reviews.

18 November 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for your feedback. We’re pleased to hear that the personal, balanced support has worked well for you over the past two years, from your pension transfer through to the regular updates and reviews.

Rated 5 out of 5 stars

Sandeep provided a thorough analysis…

Sandeep provided a thorough analysis and service and was extremely knowledgeable and professional in every aspect of our discussions regarding growing my pension and wider general financial advice

13 November 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for your lovely feedback. It’s great to hear that Sandeep’s knowledge and guidance helped you feel confident about growing your pension and your overall financial plans. We really appreciate your trust and are here whenever you need support.

Rated 5 out of 5 stars

I felt confident that I Had transparent honest advice

I felt confident that I Had clear honest advice in my appointments towards becoming a Reeves client today

13 November 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for your feedback. We're very glad to hear you felt confident and well-informed throughout your appointments. It’s great to know our guidance helped you move forward with clarity.

Rated 5 out of 5 stars

Exceelent free review process

I went through the free review process from Reeves, which was very thorough, and gave me the insight I was after re my portfolio and retirement goals. I found everyone I spoke to to be knowledgeable, helpful, personable, which added to the experience overall. I also appreciated their ethical behaviour, in that they wouldn't recommend becoming a client unless certain critera are met, and offered the opportunity to contact them again in the future. Overall, very impressed with my experience.

7 November 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you so much for your thoughtful feedback. We’re delighted to hear that you found our review process thorough and our team both knowledgeable and approachable. It’s great to know that our ethical approach and commitment to providing value came through in your experience. We truly appreciate your kind words and look forward to assisting you again in the future.

Rated 5 out of 5 stars

I’ve been dealing with James for…

I’ve been dealing with James for sometime now and feel he understands my requirements well and is a great guide through the financial jungle. I feel he has now helped me fully understand my position and gives great overview of options available to assist me with future decisions.

5 November 2025
Unprompted review
Reeves Group logo

Reply from Reeves Group

Thank you for taking the time to share your feedback. We’re delighted to hear that James has been able to understand your needs and provide the guidance and clarity you were looking for. Helping our clients feel confident and informed about their financial position is exactly what we strive for. We truly appreciate your trust and are pleased to know James has made a positive difference in helping you plan for the future.

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