We did the premium mystery picnic. The tour was good and took us to some nice touristy shopping areas. The clues were easy to solve. While the amount of food was adequate for a picnic, we thought the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Buying vouchers was easy to do and time to use these vouchers is generous. Website easy to navigate and the amount of choices available, ate varied and plentiful. This is the third time we have use... See more
Company replied
We had a lovely day. The weather was beautiful and we liked the variety of goods we collected throughout the day. It is important that organisers ensure their recommendations of things to do are up to... See more
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We enjoyed a degustation at Deer Duck Bistro, Brisbane. From the moment we entered the restaurant the ambience and service indicated we were in for a treat. Each course was beautifully presented, expl... See more
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Company details
- #18 of 23 best companies in Travel Agency
- #1 of 2 best companies in Balloon Ride Tour Agency
- #6 of 7 best companies in Corporate Gift Supplier
- #1 of 2 best companies in Sightseeing Tour Agency
- #5 of 6 best companies in Tour Agency
Written by the company
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Contact info
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australia
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4.3
Excellent
950 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from RedBalloon
Hi Tom, thank you for sharing your feedback. We’re glad you were happy with the service.
We had a lovely day
We had a lovely day. The weather was beautiful and we liked the variety of goods we collected throughout the day. It is important that organisers ensure their recommendations of things to do are up to date as several walking trails were shut
16 April 2026
Reply from RedBalloon
Hi, thank you for your review, it is great to see you enjoyed your experience!
Reply from RedBalloon
Hi, thank you for your review on our Customer Experience Team, we are pleased to see we could assist
I was getting the red balloon voucher…
I was getting the red balloon voucher for a present for a netball coach, but the voucher with details was not emailed to me. I hope that the reference number is what is supposed to to be used when booking ?? This as unclear to me..
4 April 2026
Reply from RedBalloon
Hi Verity,
Thanks for your feedback. I had a quick look into your order, and you will receive a separate email with the voucher details included. If you haven't received, please check your junk/spam folders in case it has ended up there, and feel free to reach out to our team, and we can resend to you if needed.
Reply from RedBalloon
Hi Louise, thanks for your feedback! We are glad to hear you had a seamless experience.
Great website with good options
Great website with intuitive form for booking. Good options e.g. able to set date to send gift & to add personal message.
19 April 2026
Reply from RedBalloon
Hi Kaite,
Thanks for your feedback!
Always a great gift idea
Always a great gift idea. Also 10 per cent discount was added bonus.
19 April 2026
Reply from RedBalloon
Hi Lucia,
Thanks for your feedback, we are glad to hear you found the perfect gift!
clear communicarion and easlily resolved
19 April 2026
Reply from RedBalloon
Hi Michael,
Thanks for your review!
Not good
Got given a voucher for Xmas four years ago. Finally decided to use it at axe throwing. Worst experience ever in trying to book it, and it was much more expensive than bokkimg first at the venue .
18 April 2026
Reply from RedBalloon
Hi Paula,
Thank you for your feedback, and we’re sorry to hear about your experience. Voucher pricing should be the same as booking directly with the venue, so we take this seriously and will be looking into it further. We also appreciate your comments about the booking process and will use them to improve. We hope you still had a great time out on your experience.
Lovely afternoon on Lake Macquarie
We were on top deck, which was half covered, half open. It was a stunning day allowing us to view from the outside. Small enough boat to be able to chat and mingle with others. Bbq buffet was delicious and plentiful and was good to see Lake Macquarie from a different. perspective. We had a lovely afternoon, couldn't fault anything.
12 April 2026
Reply from RedBalloon
Hi Sue, thanks for your review! We are so glad to hear you had a great time on your experience!
Birthday bGift
Good product but site could be streamlined. It can be difficult looking at different items from the same outlet.
10 April 2026
Reply from RedBalloon
Hi Garry,
Thanks for your feedback, it's appreciated! If you are ever looking to see all of the option available for a specific experience operator, searching the letter component of one of their product IDs (normally ABC123 format, close to the pricing) will bring up all of their products currently available for sale.
What an absolute JOKE !!
What an absolute JOKE !!! Rip off artists !!!
Had an experience booked for my wife’s birthday. Used the $200 voucher and all! Confirmed and put in the date and times, only to be told the night b4 sorry cant help you out. After confirming, ive never had such a dodgey company and to be linked up with Sydney Opera House. Miden works with Opera House ! Now scrambling to find another option. !
16 April 2026
Reply from RedBalloon
Hi, we are sorry to see you have had a negative experience, our team are looking into this and we will be in touch as soon as possible
Easy process
I bought a gift voucher for a family member ... very easy process, and was emailed to him on the day I had selected. I would be happy to use Red Balloon again.
31 March 2026
Reply from RedBalloon
Thank you for your review! We’re pleased to hear everything went smoothly and that the voucher was delivered exactly when you needed it. We really appreciate your support and look forward to helping again in the future.
RedBalloon Comes to the Party! 🎈
I struggle to know what to get my adult sons and their partners when it comes to appropriate and fun gifts, but RedBalloon always comes to the party! 🎈 Today’s experience voucher choice is everything I know one of my son’s and his partner will absolutely love 🧡
16 April 2026
Reply from RedBalloon
Thank you for such a lovely review! We’re so glad RedBalloon makes gifting easier for you and helps you find experiences you know will be truly enjoyed. We hope it creates a fantastic memory.
Food was high quality and breakfast was…
Food was high quality and breakfast was great. Definitely do it again.
10 April 2026
Reply from RedBalloon
Thank you for your review! We’re delighted to hear you enjoyed the dining experience and that it left such a positive impression. We’d love to help you with another experience in the future.
Bought many vouchers as greatly…
Bought many vouchers as greatly received gifts. Will buy many more!
15 April 2026
Reply from RedBalloon
Hi Helen, thanks for your feedback! We look forward to seeing you back soon!
Great selection of activities
Great selection of activities, easy to navigate website and good value. Simples!
14 April 2026
Reply from RedBalloon
Hi Derek,
Thanks for your review!
Reply from RedBalloon
Hi Richard,
Thanks for your review, we are so glad to hear that your son had a great time on his experience!
Good choice of experiences was the main…
Good choice of experiences was the main winner for me.
9 April 2026
Reply from RedBalloon
Hi Jarney,
Thanks for your review, we are glad to hear that you enjoyed the options on offer!
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