We did the premium mystery picnic. The tour was good and took us to some nice touristy shopping areas. The clues were easy to solve. While the amount of food was adequate for a picnic, we thought the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Buying vouchers was easy to do and time to use these vouchers is generous. Website easy to navigate and the amount of choices available, ate varied and plentiful. This is the third time we have use... See more
Company replied
We had a lovely day. The weather was beautiful and we liked the variety of goods we collected throughout the day. It is important that organisers ensure their recommendations of things to do are up to... See more
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The gift card purchase process was refreshingly straightforward. Everything was clearly laid out, making it easy to choose the amount and complete the transaction without any confusion. The steps were... See more
Company replied
Company details
- #18 of 23 best companies in Travel Agency
- #1 of 2 best companies in Balloon Ride Tour Agency
- #6 of 7 best companies in Corporate Gift Supplier
- #1 of 2 best companies in Sightseeing Tour Agency
- #5 of 6 best companies in Tour Agency
Written by the company
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Contact info
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australia
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4.3
Excellent
950 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Trying to find what gifts you had that…
Trying to find what gifts you had that could be delivered to our home was a nightmare I almost gave up and the chose was so limited my husband has become ill since we received the voucher which is why we needed it delivered.
what we have now chosen is not ideal maybe you could add a Hamper or chocolates to your list.
14 April 2026
Reply from RedBalloon
Hi Rosina,
Thank you for your feedback. We’re sorry to hear you found it difficult to find a suitable home‑delivered option, and we’re sorry to hear about your husband’s illness.
We understand your frustration and appreciate your suggestion to include items such as hampers or chocolates. This is helpful feedback and something we’ll take into consideration as we review our gift options.
Super easy booking platform
Got a gift voucher for my Dad's birthday - super easy to navigate the website to find something appropriate, in our location and within budget :) Hopefully he enjoys the experience!
14 April 2026
Reply from RedBalloon
Hi Lauzzie, thanks for your review! We hope your Dad enjoys his experience as well!
Enjoyable and relaxing
Excellent food, wine and service. Lovely restaurant, informative wine tasting, generous cheese board and friendly staff all in a beautiful setting. Recommended.
12 April 2026
Reply from RedBalloon
Hi Catherine, thank you for your kind feedback. We're so happy to hear you enjoyed your experience!
Easy to book and got us onboard…
Easy to book and got us onboard quickly. This is the second time we have booked with this company and will happily do so again.
6 April 2026
Reply from RedBalloon
Hi , thank you for your continued support! We look forward to helping you make many more memories!
Im a man..
Im a man... i have a lot of woman in my life...
Not what you think, mothers, in-laws, sisters, in-laws, oh and of course my wife !! How can i forget...
Problem is, i'm useless at gifting and they need alot of gifts. Especially my wife.
RedBaloon has 3 things that make's it easier for me to not be useless at gifting these woman in my life...
1. Heaps of choice - with nice pictures.
2. Easy to send them something to their email - no wrapping required
3. Easy to book and pay.
Cheers RedBalloon,
You go alright eh :)
13 April 2026
Reply from RedBalloon
Hi , Thank you for choosing us to help create those special experiences for your loved ones! We look forward to assisting you again in the future.
Another great experience with Red Balloon! Dinner for 2pax in Melbourne CBD
Been a customer of red balloon for many years.All products i bought either for my self or someone as a gift had been tremendously satisfying. Customer service is always excellent!The online purchase to claiming the voucher is such a smooth process.
11 April 2026
Reply from RedBalloon
Hi , thank you for your continued support! We look forward to helping you make many more memories!
I have a voucher then have to pay more…
I have a voucher then have to pay more for accommodation that I have to purchase not knowing if the dates that I want are available. Still waiting to see if the date is ok from Rydges. Never again.
13 April 2026
Reply from RedBalloon
Hi , thanks for your feedback. We are always looking for ways to improve so I really appreciate you taking the time to share your experience. If you are still experiencing issues please feel free to contact us at info@redballoon.com.au
Fast service
Called & was able to find all the information out during the call, as the gentleman assisting called straight through to the event company & sourced all the information directly in live time, to help me secure a booking
13 April 2026
Reply from RedBalloon
Hi , thanks so much for your valuable feedback. We are so happy to see you had a positive experience with our team.
Lots of options to choose from
Lots of options available. Took a while to work out how to use the vouchers.
13 April 2026
Reply from RedBalloon
Hi , thank you for your kind feedback. We're so happy to hear you had a positive experience.
The booking process was quite a complicated affair …
The booking process was quite cumbersome for me and confusing to book the correct boat. I persevered because I really wanted to take my grandson on this cruise for his birthday. Maybe the website could be more user friendly to us older users. But I succeeded in the end.
7 April 2026
Reply from RedBalloon
Hi , thanks so much for your feedback. We are always looking for ways to improve so I really appreciate you taking the time to share your experience.
So easy
It is so easy to send a present to Sydney even for an old lady who is computer illiterate. From start to finish.
12 April 2026
Reply from RedBalloon
Hi , we’re so happy to hear about your positive experience! Thank you for taking the time to share your feedback with us.
Very easy to find what I wanted.
Very easy to find what I wanted.
Lots of different categories and price ranges.
Easy checkout. Will definatley use this site again
11 April 2026
Reply from RedBalloon
Hi , thank you for your feedback. We're delighted to hear you enjoyed your experience using RedBalloon!
Buying presents for my grandchildren
Rather than buying presents for my grandchildren, I buy them experiences and red balloon makes this so much easier
10 April 2026
Reply from RedBalloon
Hi , Thank you for choosing us to help create those special experiences for your grandchildren! We hope they love their experiences with us!
The gift certificate was never received…
The gift certificate was never received and I have had trouble getting you to fix this situation. While it took a little too long, the voucher was finally sent in a way that the recipient could receive. I appreciated the effort put in so that a good solution could be achieved.
1 April 2026
Reply from RedBalloon
Hi, we are sorry to see that there has been an issue with your gift certificate. I can see this one was directly emailed to the recipient. Please reach out if there are any further issues.
It was easy to transfer the current red…
It was easy to transfer the current red balloon to a new one
10 April 2026
Reply from RedBalloon
Hi , your feedback is valuable to us, and we're happy to know you had an easy experience. Thanks for sharing!
I was ripped off with the price
I was ripped off with the price, I had a $200 red balloon gift voucher.
If I booked the day myself to Rottnest island I would have paid no more than $130!
9 April 2026
Reply from RedBalloon
Hi Paula, Thanks for your review. We understand pricing comparisons can be frustrating, and we’re sorry the experience didn’t feel like good value for you. We appreciate your feedback.
Red Balloon
Red Balloon. Weekend Hot Air Balloon Flexi Deal.
Booking Experience easy to navigate.
Options explained.
This is a milestone birthday gift.
5 April 2026
Reply from RedBalloon
Hi Ruth, Thank you for your lovely feedback! We’re glad you found the booking experience easy and the options clear. What a wonderful way to celebrate a milestone birthday, we hope it’s a truly memorable experience.
Recommend this tour
We had such a fantastic time on our tour of Queen Victoria Market today! Our guide Robert was absolutely amazing—so knowledgeable, friendly, and engaging throughout the whole experience.
We got to sample a wide variety of delicious foods while also learning about the rich history of the markets, which made the tour both fun and really interesting. It never felt rushed, and there was a great mix of storytelling and tasting.
Highly recommend this tour to anyone visiting Melbourne or even locals wanting to experience the markets in a new way!I
9 April 2026
Reply from RedBalloon
Thank you for the wonderful review! We’re so glad you enjoyed the tour and that Robert made the experience so memorable. It’s great to hear you loved the food, history, and relaxed pace. We truly appreciate the recommendation.
Reply from RedBalloon
Thank you for your feedback. We’re glad you found the process professional, quick, and easy.
Booking needs improvement
Booking needs improvement
I wanted to book a hot-air balloon ride, but unfortunately the available slots are not visible until you complete the purchase and then it's too late if the date that you wanted is not available.
Really sucks to spend a lot of money for an experience and miss the target cause you can't use it.
8 April 2026
Reply from RedBalloon
Thanks for sharing your feedback. We understand how important it is to lock in a specific date for an experience—especially one as memorable as a hot‑air balloon ride.
Our team is always happy to help with date checks, rebooking, or alternative options, and we recommend reaching out before purchasing if you have a preferred date in mind. You’re very welcome to contact us via Live Chat or email, and we’ll be glad to walk through your options with you!
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