Delivered speedily, and product was good. Additionally, I was after some information from the manufacturers of the product. I had tried to contact them twice, but received no reply after a fortn... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Some paint went missing I want aware of it first Rawlins contacted me as they couldn’t understand why dpd had not delivered it. I checked home it wasn’t missing. I contacted them and next day replacem... See more
Company replied
Customer service were so on point! They answered all of my questions regarding the resin I was buying and they were very professional and knowledgable. Delivery service was great, each order showed up... See more
Company replied
Ordering can be a bit confusing at times where item description is vague. Good quick despatch . Good quality paint ,but type 14 thinners and marine paint is getting expensive every time i order new... See more
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Company details
- Paint Store
- Decoration and Interior Design Store
- Fire Protection System Supplier
- Industrial Supermarket
- Paint Manufacturer
- Tool Store
Information provided by various external sources
Established since 1873, we have around 142 years’ experience of advising and supplying paint to the trade & retail. As a family run business, we value every customer and their needs, and pride ourselves on being able to offer friendly, expert advice to every customer no matter what their business size or spend.
rawlinspaints.com Details
Written by the company
Contact info
Northspeed House, LS11 9NF, Leeds
- 01132455450
- sales@rawlinspaints.com
- www.rawlinspaints.com
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 month
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Reply from Rawlins Paints
Thanks Yuriy. Great to hear you were pleased with the product and found it easy to apply, appreciate you taking the time to leave a review.
Thank you Nick
Nick from Customer services was extremely helpful in explaining the application of the product. Having miss read the instructions he has helped me understand the correct way to apply the paint. I couldn’t be happier with his input.
30 March 2026
Reply from Rawlins Paints
Thanks Benjamin, that’s fantastic to hear. We’ll be sure to pass your comments on to Nick.
Don't drop
Rolled out of the car and it split open
Not your fault, but not in strong plastic bins.
30 March 2026
Reply from Rawlins Paints
Thanks George for the feedback. We appreciate you taking the time to leave a review, and your comments have been noted.
Reply from Rawlins Paints
We really appreciate kind comments about our staff and service. It’s great to know the team made a positive impression, and we hope to help again soon.
Our experience was above avarage the…
Our experience was above avarage the only concern is lapse of time. We hope our next transaction will improve on delivery time.
30 March 2026
Reply from Rawlins Paints
Thanks Henry for the feedback. We’re pleased your overall experience was a positive one, though we appreciate your comments regarding the delivery time. We’re always working to improve dispatch and courier performance, and we hope your next order arrives much more quickly. Thanks again for choosing Rawlins.
Super fast delivery at a reasonable…
Super fast delivery at a reasonable price. Customer advice on paint choice was also top notch.
14 March 2026
Reply from Rawlins Paints
Thanks Evan, we really appreciate the feedback. Great to hear the delivery was fast, the pricing hit the mark, and the advice helped you choose the right paint for the job. Thanks again for taking the time to leave a review.
Quality paint delivered quickly
Response to my order was quick and efficient and item arrived very quickly. The paint was of good quality and I was very pleased with the finished result.
Thank you
12 March 2026
Reply from Rawlins Paints
Thanks Maggie, that’s lovely to hear. We’re really pleased the paint arrived quickly and gave you the finish you were hoping for. Thanks again for ordering from Rawlins.
Easy to order great experience came on…
Easy to order great experience came on time no problem pack well
23 March 2026
Reply from Rawlins Paints
Thanks, Trevor. We're really pleased everything went smoothly from start to finish. Glad ordering was easy, the delivery arrived on time, and everything turned up well packed.
Quilty and professional finish
Paint was delivered on time
The product used gave the protection I needed step by step guild for the painter ,this gave a professional finish
I would definitely pass on this company details
10 March 2026
Reply from Rawlins Paints
Really glad the paint arrived on time and gave you the protection you needed. It’s great to hear the step-by-step guidance helped the painter achieve a proper professional finish. We really appreciate you saying you’d recommend us too.
Reply from Rawlins Paints
Thanks for coming back again! Great to hear you’re happy with both the paint and the service, always appreciated.
The staff was very helpful
The staff was very helpful . The product fantastic fast delivery
19 March 2026
Reply from Rawlins Paints
Thanks for the feedback! Pleased to hear the team were helpful and that the product delivered as expected. Great to know it all arrived quickly too.
great customer service
everytime i needed advice on what paint to purchase for my required job it was on hand and the time response was outstanding
the level of detail they went into with specification was good and reassuring the correct product was supplied
10 March 2026
Reply from Rawlins Paints
Thanks, Karl , that's great to hear the advice was there when you needed it and that the response times stood out. Getting the specification right is key, so it’s good to know you felt confident in the product supplied. Appreciate you sharing this.
I recently ordered a resin kit
I recently ordered a resin kit , everything from ordering to delivery was easy and well informed, I noticed a error with my order which was quickly sorted, I would definitely be using this company again, Laura in the office is amazing. Thank you again.
13 March 2026
Reply from Rawlins Paints
Thanks Angela. Really pleased to hear everything went smoothly from order to delivery, and that the issue was sorted quickly. Laura will be glad to hear your kind words too. We look forward to helping again next time.
Great Service and range of products
Great, quick service. Quick to reply to email and very helpful. Brilliant range of products too!
17 March 2026
Reply from Rawlins Paints
Really glad the team could respond quickly and help out, Victoria. Great to hear the range stood out as well. Appreciate the kind words.
I am a returning customer
I am a returning customer, quality paint and excellent delivery service…
15 March 2026
Reply from Rawlins Paints
Great to have you back, Hamish! Pleased to hear the paint quality and delivery continue to meet expectations. Really appreciate your ongoing support.
Great products and excellent service
Great products and excellent service. Fast dispatch and delivery.
27 February 2026
Reply from Rawlins Paints
Much appreciated, Helen; really pleased to hear you’re happy with both the products and the service. Great to know everything arrived quickly too.
Ordering was easy
Ordering was easy. The color i wanted wasn't on the chart so I searched it on the website and it came up. Airforce grey. The paint was delivered fairly quickly. I ordered 2 tins , black and grey. The grey paint is thicker than the black but both have done a good job.
6 March 2026
Reply from Rawlins Paints
Thanks, Gillian, glad you were able to find the exact colour you needed and get everything ordered without hassle. Good to hear both paints performed well, and that’s a useful note on the consistency between colours too. Appreciate you sharing your experience.
Good service but 1 day late on delivery.
25 February 2026
Reply from Rawlins Paints
Thanks for your feedback - glad the service was good overall, though sorry the delivery arrived a day later than expected. Our cut-off for next-working day delivery is 3pm and I can see your order was placed at 4:52pm, unfortunately too late for us to process in time.
Haven’t used the paint yet but it looks…
Haven’t used the paint yet but it looks good quality.
Going to use it on a garden wall.
I ordered the colour “ earth taupe”
When the paint arrived the colpur written on the tin was brilliant white. I contacted customer services who advised me to open the tin, when I did this it was the correct colour. My view is that the tin should have a label on it showing the actual colour. There is a code but this doesn’t tell the customer the paint colour.
Hugh
9 March 2026
Reply from Rawlins Paints
Thanks, Hugh, appreciate you taking the time to share this. Glad the colour was correct once opened, though it’s clear the labelling caused some confusion. That’s useful feedback, and it’s been noted. Hope the Earth Taupe looks just right on the garden wall once applied.
Reply from Rawlins Paints
Thanks, Julian; pleased to hear everything from communication to pricing and delivery hit the mark. Appreciate the feedback.
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