Staff were so helpful. I needed a emergency paint pot delivery of a specific, hard to find colour. I'd just missed the deadline for next day delivery but someone rushed the order through to the wareh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Went for fire retardant paint in the Leeds branch didn’t know you had to get a design of the correct product for the steel beams in a house build. The Polish lad in the shop was excellent he helped m... See more
Company replied
From start to finish the whole process has been exceptional, friendly and expert customer service from Lucy in helping me pick the right product, she went above and beyond. I received the order when... See more
Company replied
I have bought a few Zinsser products through Rawlins and have never had an issue at all. I asked them to mix some Chartwell Green paint for my wooden conservatory which is a colour notorious to... See more
Company replied
Company details
- Paint Store
- Decoration and Interior Design Store
- Fire Protection System Supplier
- Industrial Supermarket
- Paint Manufacturer
- Tool Store
Information provided by various external sources
Established since 1873, we have around 142 years’ experience of advising and supplying paint to the trade & retail. As a family run business, we value every customer and their needs, and pride ourselves on being able to offer friendly, expert advice to every customer no matter what their business size or spend.
rawlinspaints.com Details
Written by the company
Contact info
Northspeed House, LS11 9NF, Leeds
- 01132455450
- sales@rawlinspaints.com
- www.rawlinspaints.com
4.8
Excellent
11K reviews
Replied to 73% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quilty and professional finish
Paint was delivered on time
The product used gave the protection I needed step by step guild for the painter ,this gave a professional finish
I would definitely pass on this company details
10 March 2026
The staff was very helpful
The staff was very helpful . The product fantastic fast delivery
19 March 2026
great customer service
everytime i needed advice on what paint to purchase for my required job it was on hand and the time response was outstanding
the level of detail they went into with specification was good and reassuring the correct product was supplied
10 March 2026
Reply from Rawlins Paints
Thanks, Karl , that's great to hear the advice was there when you needed it and that the response times stood out. Getting the specification right is key, so it’s good to know you felt confident in the product supplied. Appreciate you sharing this.
I recently ordered a resin kit
I recently ordered a resin kit , everything from ordering to delivery was easy and well informed, I noticed a error with my order which was quickly sorted, I would definitely be using this company again, Laura in the office is amazing. Thank you again.
13 March 2026
Reply from Rawlins Paints
Thanks Angela. Really pleased to hear everything went smoothly from order to delivery, and that the issue was sorted quickly. Laura will be glad to hear your kind words too. We look forward to helping again next time.
Great Service and range of products
Great, quick service. Quick to reply to email and very helpful. Brilliant range of products too!
17 March 2026
Reply from Rawlins Paints
Really glad the team could respond quickly and help out, Victoria. Great to hear the range stood out as well. Appreciate the kind words.
I am a returning customer
I am a returning customer, quality paint and excellent delivery service…
15 March 2026
Reply from Rawlins Paints
Great to have you back, Hamish! Pleased to hear the paint quality and delivery continue to meet expectations. Really appreciate your ongoing support.
Great products and excellent service
Great products and excellent service. Fast dispatch and delivery.
27 February 2026
Reply from Rawlins Paints
Much appreciated, Helen; really pleased to hear you’re happy with both the products and the service. Great to know everything arrived quickly too.
Ordering was easy
Ordering was easy. The color i wanted wasn't on the chart so I searched it on the website and it came up. Airforce grey. The paint was delivered fairly quickly. I ordered 2 tins , black and grey. The grey paint is thicker than the black but both have done a good job.
6 March 2026
Reply from Rawlins Paints
Thanks, Gillian, glad you were able to find the exact colour you needed and get everything ordered without hassle. Good to hear both paints performed well, and that’s a useful note on the consistency between colours too. Appreciate you sharing your experience.
Good service but 1 day late on delivery.
25 February 2026
Reply from Rawlins Paints
Thanks for your feedback - glad the service was good overall, though sorry the delivery arrived a day later than expected. Our cut-off for next-working day delivery is 3pm and I can see your order was placed at 4:52pm, unfortunately too late for us to process in time.
Haven’t used the paint yet but it looks…
Haven’t used the paint yet but it looks good quality.
Going to use it on a garden wall.
I ordered the colour “ earth taupe”
When the paint arrived the colpur written on the tin was brilliant white. I contacted customer services who advised me to open the tin, when I did this it was the correct colour. My view is that the tin should have a label on it showing the actual colour. There is a code but this doesn’t tell the customer the paint colour.
Hugh
9 March 2026
Reply from Rawlins Paints
Thanks, Hugh, appreciate you taking the time to share this. Glad the colour was correct once opened, though it’s clear the labelling caused some confusion. That’s useful feedback, and it’s been noted. Hope the Earth Taupe looks just right on the garden wall once applied.
Reply from Rawlins Paints
Thanks, Julian; pleased to hear everything from communication to pricing and delivery hit the mark. Appreciate the feedback.
We use the paint on our grade II*…
We use the paint on our grade II* Victorian pier for the kiosks and it withstands the weather remains bright. Great product
24 February 2026
Reply from Rawlins Paints
Thanks, Nigel, that’s great to hear, especially on a Grade II* Victorian pier where conditions can be tough. Delighted the paint is holding up well and keeping its colour. Really appreciate you sharing.
Reply from Rawlins Paints
Thanks, Peter - glad you found the team helpful and the whole process quick and easy. Appreciate the kind words.
Reply from Rawlins Paints
Thanks, Mike - great to hear the delivery was prompt and you’re happy with both the product and the price. Appreciate you taking the time to share this.
Reply from Rawlins Paints
Thanks, Sharon - pleased to hear ordering was straightforward and the delivery arrived promptly. Much appreciated.
Bit naughty of this company I ordered…
Bit naughty of this company I ordered paint it was expensive for the size of the tin when I received it noticed the expiry date was practically up. Baring in mind I wasn't doing the DIY job until now. They blamed it on supplier yet they sold me it and told me to mix the paint if it had a strong smell then it was no good. Luckily it didn't and was able to use it time will tell if it works or not as I was getting mold growth. Think if you buy paint it should be good for a good 6 months and not a very short period. Feel like they just got rid of there short dated stock on any customer. So would not order from you again plenty of other places that sell it
9 February 2026
Reply from Rawlins Paints
Thanks, Matthew - glad to hear the service was quick and straightforward. Appreciate the feedback.
Fire door dropseal
Odered these items on numerous occasions , this time i put my order in but then had to order more , they were very helpful on phone and managed to put both orders on same delivery saving me the 2nd delivery charge , thankyou
23 February 2026
Reply from Rawlins Paints
Thanks, Clifford - really appreciate your continued orders with us. Glad the team could step in, combine the deliveries, and save you the extra charge. Always happy to help.
I found the product that was looking…
I found the product that was looking for ONLY at Rawlins Paints... Intumescent strips.
23 February 2026
Reply from Rawlins Paints
Thanks, Andrea - glad you were able to find exactly what you needed with the intumescent strips. Appreciate you choosing Rawlins Paints.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.