Radiator Outlet Reviews 

20,140
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,369 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptionally fast delivery service, noting that items often arrive safely and well within a couple of days of placing the purchase order online. Consumers are also consistently very impressed with the outstanding quality of the modern items and the friendly, helpful attitude of the staff. However, some customers also noted minor issues with missing parts or incomplete secondary orders upon arrival. A few other people also felt that the metal brackets supplied with the units lacked proper plastic inserts, leading to a rattling sound during use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the great quality and reasonable... See more

Delivery service

Consumers find delivery service to be positive, highlighting quick, efficient, and prompt arrivals within a... See more

Quality

People report positive experiences with quality, highlighting excellent products at reasonable prices.... See more

Service

Reviewers express great satisfaction with the fast, efficient, and reliable service provided. Consumers... See more

Order

Users describe positive interactions with order, noting that the website is easy to navigate and provides... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering couldn't have been easier, full descriptions with everything they sell, and easy to contact if you need too. Price was good, and delivery was fast and efficient, their own van and driver, cou... See more

Rated 5 out of 5 stars

Fantastic selection of radiators on an easy to navigate web site. The radiators were delivered within a few days and the chap was kind enough to carry them into the garage for my wife (I was out.) As... See more

Rated 5 out of 5 stars

A great looking radiator, needed a low height to replace an existing one under a low window sill in a conservatory. This was exactly the right size. Comes with all the fixtures. Ordered corresponding... See more

Rated 5 out of 5 stars

Quick reliable service and great aftercare. I changed my mind on the colour and there was no problem exchanging it as I was swapping messages with a human for a start and nothing was too much troubl... See more


Company details

  1. Boiler and Heating Service

About Radiator Outlet

Written by the company

Radiator Outlet – Your trusted UK-based heating supplier

Radiator Outlet is a well-established, UK-based company dedicated to providing top-quality radiators without compromising on affordability. Since 2015, we've been warming homes across the UK, earning the trust of thousands with our commitment to excellence.

We are a one-stop shop for budget-friendly radiators that deliver exceptional warmth and style. Our radiators are crafted with meticulous attention to detail, using high-quality materials and an unwavering commitment to maintaining impressive heat outputs.

In an era of rising costs, Radiator Outlet remains steadfast. We continue to produce radiators with the same high-quality materials, ensuring your home receives the warmth it deserves. Our radiators don't just heat your space; they're designed to complement your home's aesthetic, adding a touch of style to every room.

Unlike some competitors, we manage everything in-house. From manufacturing our radiators to storing them in our warehouses, we eliminate worries about delays and stocking issues. This ensures a seamless, trouble-free shopping experience for you, our valued customer.

Hassle-free 10-year warranty

Your journey with Radiator Outlet doesn't end when you buy. We stand by the quality of our products with a hassle-free 10-year warranty. Your satisfaction is our priority and our dedicated team is just a call or email away to address any concerns promptly.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.7

All reviews

(20,140)

1,286 reviews in the last 12 months

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Rated 5 out of 5 stars

Hassle free, 10 out of 10.

Fast, efficient service at a reasonable price.
The staff at the new shop in Nottingham was a great help, needed to exchange an item, no hassle, friendly service.
I'm rennervating my house and have brought 10 radiators in the last few months, 10 out of 10 service.

16 June 2026
Rated 5 out of 5 stars

Good quality product

Good choice, variety and sizes of radiators available. Very easy to order with quick and efficient delivery, driver put the rads where we asked him to.
Quality of the radiators we ordered was excellent.
We've used Radiator outlet before and will use them again. Definitely recomend.

19 June 2026
Rated 4 out of 5 stars

Radiators - horizontal & Vertical

The radiators look good and are really nice, good quality and really speedy delivery. My only gripe is the brackets, not to the same standard as the radiators, they were not straight or square, hence when you looked at them from above as they were visible from the top of the radiator it is very bad.

11 June 2026
Rated 1 out of 5 stars

Horrendous customer service

No problem with the product but their delivery and customer service absolutely suck - avoid if you can buy elsewhere.

Ordered a radiator but, despite staying in all day, didn’t receive it. Checked the delivery company’s tracker to see it had been signed for just after midday.

Messaged the delivery company and Radiator Outlet but only the delivery company responded, saying they’d left it at my neighbours at 83. I’m no. 75! Explained that they are not my neighbours, to be told Radiator Outlet had given my number as 85.

Went to no. 83 who told me they hadn’t received a delivery and 85 were not in.

Chased radiator outlet the next day who did respond with a photo of 85’s doorstep (despite them saying they’d delivered to 83 as there was no answer at 85).

I did receive a call from Radiator Outlet, and they offered to send me another radiator, which I accepted.

The next weekend I went to no.85 again and they found the radiator, which had been left at the side of their house (in the rain).

I told Radiator Outlet that I’ve found the first radiator and they didn’t respond.

A couple of days later I got a call from the delivery company to arrange the collection.

I contacted Radiator Outlet another two times again, no response. Glad I did the decent and honest thing (even if I had to wait in again all day for a third time!) but their distain for their customers is very clear.

8 June 2026
Unprompted review

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