A really sound company to deal with, from the ordering process right through to delivery. The radiator and valves are of great quality and look superb now fitted. The delivery time stated 12.40 in the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Found this company online. Lived the look of the black radiators a bit of a style. Our living room is getting totally renovated so we chose Nirvana horizontal radiator and decided on the same design f... See more
Company replied
Ordered a mirrored radiator from Chelsea Supplies. The price was very competative to other suppliers and came with a 20 year gaurantee. Easy to order and delivered sooner than stated by a really nice... See more
Company replied
Really interesting design for a radiator, we wanted something out of the ordinary for our craftin room. This radiator really fits the bill. Delivery was on time and the driver kept me up to date on... See more
Company replied
Company details
Written by the company
Chelsea Supplies offers a wide range of Designer Radiators, Towel Rails, Designer Composite Fencing, and associated accessories. All our products come with a 20 Year Guarantee. We Guarantee to beat any like for-like item’s price. Delivering high-quality products at Unbeatable Prices. With fast UK delivery and trusted customer service, we make it easy to find the perfect solution for your home.
Contact info
Bridgeman Court, BL2 1DZ, Bolton, United Kingdom
- 0330 995 1988
- sales@chelseasupplies.com
- chelseasupplies.com
4.7
Excellent
3K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really nice radiator
Really nice radiator, well packaged, delivered with care by a very helpful driver.
Great company to deal with !
4 April 2026
W got off to a bad start but after…
W got off to a bad start but after problems with the company's website my fencing arrived and is up and looks fantastic. Glad I re-ordered. Great product.
24 April 2026
Unprompted review
White Radiator/ and valves
White Radiator/ and valves
Being Pensioners price plays a big part of our buying, Chelsea were by far the cheapest, their website made everything quick and easy, delivery was super fast have yet to unbox the radiator yet as waiting for Gasman to come and fit, thoroughly recommend them to anyone
19 April 2026
Unprompted review
Highly recommended
Price of radiator and value was excellent as was the service and communication for delivery. Arrived on the date given and before the time given, by a very helpful driver.
21 April 2026
Unprompted review
I love all my radiators I've had mirror…
I love all my radiators I've had mirror and designer one excellent delivery service .
9 April 2026
Unprompted review
Reply from Chelsea Supplies
Dear Tina,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Reply from Chelsea Supplies
Dear Angela,,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Mirrored radiator
Ordered a mirrored radiator from these found very reasonably priced and great delivery service would recommend them to anyone hope to do business with them again
10 April 2026
Unprompted review
Reply from Chelsea Supplies
Dear Timothy,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Reply from Chelsea Supplies
Dear Harris,,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Fantastic service
Fantastic service, great price, I would certainly use again
17 April 2026
Unprompted review
Reply from Chelsea Supplies
Dear Barry,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
A really sound company to deal with
A really sound company to deal with, from the ordering process right through to delivery. The radiator and valves are of great quality and look superb now fitted. The delivery time stated 12.40 in the email received prior to despatch and they were basically spot on time, it's unbelievable that some larger more well know companies can only tell you that they will arrive sometime in the given day. I am really pleased with the products, delivery and just great customer service. Its a rare thing nowadays 👌
10 April 2026
Reply from Chelsea Supplies
Dear Mark,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Excellent radiators
Excellent radiators. Well made and look good.
Website was easy to use along with a wide choice of payment methods.
Delivery was prompt. I was given a date and time of delivery and they arrived right on time. Very impressed with the service.
Was ordered and delivered within five days. Very pleased
17 April 2026
Unprompted review
Reply from Chelsea Supplies
Dear Micheal,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Fantastic staff very helpful
Fantastic staff very helpful
Excellent quality goods
Delivery staff fantastic very helpful
All in all super company to deal with
17 April 2026
Unprompted review
Reply from Chelsea Supplies
Dear Nigel,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Reply from Chelsea Supplies
Dear Kristina,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the product you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Brilliant products & easy to fit they…
Brilliant products & easy to fit they look fantastic
30 March 2026
Reply from Chelsea Supplies
Dear William Prentice,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the product you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Great experience
My order was delivered in two days perfectly packed and arrived within 5 minutes of the eta
12 April 2026
Reply from Chelsea Supplies
Hi Jayne,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Delivered very quick and on time…
Delivered very quick and on time (although a little early in the morning!). I was kept informed what was happening all along the way to delivery.
27 March 2026
Reply from Chelsea Supplies
Dear Alan,
Thank you so much for your wonderful 4-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Excellent products
Excellent products, beautiful design on the 2 very different radiators I chose for different rooms. Prompt delivery. Hassle free.
Highly recommend
7 March 2026
Reply from Chelsea Supplies
Dear Debbie,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Reply from Chelsea Supplies
Dear Shikha,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Sample of composite fencing
From star to finish it was very simple and received samples in nice presentable box.
9 April 2026
Reply from Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the product and the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Had an email to say I would receive a…
Had an email to say I would receive a call 20 mins before the delivery. This was then confirmed the day before when I was contacted by the company, again stating I would receive a call 15t to 20 mins before the delivery. This did not happen and the driver said this was not the policy????
9 April 2026
Reply from Chelsea Supplies
Hi Wayne,
Thank you for your review. We’re sorry to hear about the confusion regarding your delivery notification. You were advised that you would receive a call 15–20 minutes before arrival, and we understand how disappointing it was when this did not happen.
We have checked our records and cannot find any instance of this issue being raised with us directly. If you could contact our customer service team, we would be happy to look into this further and clarify the correct procedure with the courier.
Thank you,
Chelsea Supplies
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.