Quote Detective Reviews 

It’s very good service the lady serving me on the phone Rebecca she was very helpful she made everything smooth and easy for me thank you very much.

I was very confused about how to do documents and would have insurance cancelled if I did not send it in and Hannah took her time with me she was very kind. She stayed on phone with me and waited for my email to let me know I did it all right . Very nice company and very kind lady Hannah thanks quote detective

Very helpful and customer service on point

Quick and professional service from Claire, actioned queries quickly! Thanks

Josh went above and beyond to help me find car insurance at an affordable price which I would have taken but I found one slightly more feasible, not by much though. I must say the customer service he gave and the effort he went to I am grateful for and if I ever need to discuss car insurance again via Quote Detective I’ll be asking for Josh! 100% recommend.

Jimmy was very helpful made it easy and explained whatever I wasn’t sure about

Customer service was great as I want through finding a cover for my car. Marshal in particular was very helpful walked me through the registration process, I am quite happy with the deal I have.

Very nice staff they fight with insurer for us to bring cast down and payable specially I am thankful to Mis Robaka very nice and good staff.

Megan was very helpful in getting me a very competitive price for taxi insurance renewal, everything was explained properly to me and very easy process to renew my policy.Very happy with the service from Quote detective

This company is using a well known company (Admiral) to insure my taxi and also at a very good price. The agent who dealt with me (Hassan) was extremely polite, friendly and professional, explained everything to me very well. Thank you Hassan!

Just got a new policy. Dealt with Hassan and everything was done swiftly and he explained every detail veey well. Overall happy with the service provided.

I was stressed and unable to understand what documentation I was supposed to send . I spoke to Hannah who very kind and polite. She was able to explain it clearly and easily enough that I was able to send everything whilst on the phone. She made it easy, smooth sailing and all done within about 5 minutes. Will recommend quote detective and Hannah

Jimmy was an absolute legend

Everything are so great

Jimmy king was absolutely amazing, clear cut no dilly dally, explained everything clearly and when I needed him to explain things over, he was patient and professional.

Quote Detective initially attracted me with a very low online quote, but once I called, the price increased significantly after they added extra requirements and questioned details already provided. The process felt overly complicated, with repeated requests for documents, inconsistent communication, and pressure from sales staff. Customer service was frustrating at times, and cancelling or changing the policy appeared expensive and difficult. Overall, the experience felt misleading, stressful, and lacking transparency.
PAID £513 DEPOSIT AND £231 FOR NEXT MONTH.CANCELLED IN 30 DAYS AND TOTAL REFUND WAS GIVEN £44.92.
ALSO GOT CHARGED £75 FOR THE WEDGE THEY SENT WHICH WAS NOT MENTIONED AT THE TIME OF BUYING THE POLICY.

I needed my policy updating and Hannah sorted everything out for me within minutes
All sorted very professional and polite
Would definitely recommend
Many thanks for all your help

10/10 service!!!! Called up to set up insurance and had Becky FLOWERS help getting my policy all setup and long story short we had some issues but she managed to sort every one of them out, she went above and beyond!!! A very valued member of the company and makes the whole process seem smoother!!!

Hasan Was very helpful and made me feel at ease when going through the insurance with me. Definitely recommend

Shannon was amazing with her customer service was very fast and efficient, very helpful she made the experience smooth