quooker.ie Reviews 

1,002
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being punctual, knowledgeable, and extremely helpful during routine maintenance visits and new installations. Many consumers highlight the exceptional quality of the taps and note that customer support provides quick, effective solutions. Some reviewers were not happy with the product, mentioning unexpected leaks, faulty parts, or frustrating mechanical issues with the taps. A few customers also noted disappointments regarding the sparkling water quality not meeting expectations and confusing maintenance requirements. Others expressed frustration regarding unexpected repair costs or complications when dealing with malfunctioning components.

What people talk about most

Service

People report overwhelmingly positive experiences with service, highlighting prompt responses and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, punctuality, and... See more

Product

Consumers find the product to be an essential and brilliant kitchen appliance, praising the high quality and... See more

Quality

Reviewers highlight positive aspects of quality, expressing high satisfaction with the brilliant products and... See more

Customer service

Clients share positive opinions on customer service, highlighting first-class support and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got a quick response to my service request. Ryan, their service engineer contacted me the day before the call to give me a time of arrival. After his survey he quickly identified the fault and offe... See more

Rated 5 out of 5 stars

I booked a service and had to postpone it twice. There was no problem whatsoever booking a new date each time. Then the engineer Ryan arrived exactly on time on the day. He sorted out a small issue... See more

Rated 5 out of 5 stars

We have had our Quooker tap for a number of years now and can’t imagine life without it! The boiling water started to run slower from the tap and it was becoming dangerous as the water was splash... See more

Rated 5 out of 5 stars

Experienced some issues recently after 5 years with my Quooker tap. Customer service arranged a service within days. Ryan contacted me in advance to schedule a time that worked best for me. He ar... See more


Company details

  1. Kitchen Supply Store

Written by the company

A true revolution ... Quooker: the world's first and only true 100 degrees boiling water tap that immediately dispenses boiling water, filtered chilled and sparkling water. Tap on the worktop, tank underneath. A 100% Dutch invention taking over the world. Quooker have operated in the UK since 2006 and this is where the journey began.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,002)

289 reviews in the last 12 months

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Rated 5 out of 5 stars

“Must-have”

Always loved the idea of a Quooker, but it only became a definite “must-have” after Liam’s excellent Zoom tutorial. Incredibly helpful, supportive through every step and made the whole experience seamless. Now I’m a massive fan!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service…

Fantastic service…. From booking to completion it was seamless.
Jason arrived on time was courteous and professional. Perfect service.
Could not recommend more highly.
Thank you.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

I needed my cold water filter cartridge…

I needed my cold water filter cartridge replaced and Liam Barry helped me out. He instructed me on the correct one to get and was very knowledgeable in answering my questions and guiding me through it. was a fantastic service provided by Liam.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Just had my second Quooker tap…

Just had my second Quooker tap installed today and once again it was a stress-free experience. Liam Barry was brilliant in the shop and talked me through the BYOQ (Build Your Own Quooker) process, which helped me finally finish off my dream kitchen.

I went for the Classic Nordic Round Single Tap and absolutely love it.

5 stars all round — thanks Liam and team

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Visited the showroom last week as the…

Visited the showroom last week as the ole ball&chain and I decided to install a bar on our summer veranda. Naturally a tap and sink was needed and after hearing from a close friend who recently dealt with the Quooker team, we tipped down the road to have look ourselves.
We were helped comprehensively by Liam who was incredibly courteous and made the whole process seamless. Needless to say we will be back again if the kitchen gets ANOTHER renovation!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

A huge thank you to Liam, who was amazing throughout the whole process. He was so helpful, responsive, and quick with everything from start to finish. Outstanding customer service and a brilliant product - we are delighted.
Thanks so much for everything, Liam!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Holy Moly

Holy Moly, what an experience! I inquired about procuring a new tap for my home and was met by love and helpfulness by Liam Barry. He was extremely articulate and had the answer for every question I put to him. He even knew the PH of the water in my locality. Cannot reccomend Liam and the quooker family enough!

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Great product, lovely staff

I visited the showroom and was highly impressed with the quality of product, so much so that I dragged my wife down to take a look - trust me, not an easy feet taking her away from her mixer on the weekend. I might add the staff, particularly Liam and Pilar (I think it was), were particularly pleasant to deal with. Highly recommend the taps and the in-person experience sale experience!

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Quooker review

Liam Barry at Quooker provided an excellent experience from start to finish. He was professional, knowledgeable, and extremely helpful throughout the whole process. Any questions I had were answered quickly and clearly, and he made everything straightforward and stress-free. The customer service was top class and the product itself has been brilliant. Highly recommend both Liam and Quooker.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Best buy ever

Best buy ever. I contacted Quooker, got a call back in minutes. I dealt with a lovely girl Sasha Giness, there was no hard sell. She explained my options in simple terms and I felt comfortable purchasing the tap. The tap arrived by post days later and an jnstallerxamw as arranged. The process from start to finish was flawless. Im so happy with my Quooker tap and the experience of dealing with Quooker and Sasha.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

quooker tap

We have our quooker tap since December and haven't looked back.
@sashaginess was so helpful and ensured we got our installation before Christmas despite being overloaded with bookings.
Quooker is well worth the investment . The team are professional and efficient.. Would highly recommend.
Delia

17 December 2025
Unprompted review

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