Loving the Oleander; knitting up a little summer weight color work sweater (Alpine Bloom by Caitlin Hunter). I was a little skeptical about the Witch Hazel for a washcloth, but it's my new favorite, b... See more
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Hello, all my experiences with patterns and ordering and receiving yarn have been impeccable! I’m a knitting podcaster on YouTube and in my last episode I highlighted The Porto Blanket and the gorge... See more
My new yarns, both the Pouf and the merino wool super-wash, are absolutely beautiful and easy to work with! I also appreciate the “mini” in my first order. I found a little neckerchief that I can make... See more
I ordered some undyed cotton/alpaca blend yarn. The quality is beautiful, the yarn arrived very quickly, it was well packaged to protect the yarn during shipping. It was my first time ordering yarn on... See more
Company details
Written by the company
Discover our naturally gorgeous yarns: 45 natural-fiber yarns in 1000s of glorious colors... And you'll only find them at Purl Soho! For over 20 years we have been an independent, women-owned business, staffed and run by passionate knitters. We live and breathe yarn and love every single one we create... We know you will, too! In addition to yarn, be sure to explore our vast collection of one-of-a-kind knitting patterns for all levels, including 1000s of free knitting patterns. Our beautiful photos show you exactly what you're going to make, while our super clear instructions and legendary knitting tutorials will guide you through every step. We are based in the USA, but we ship all over the world. Try us... You'll feel inspired and supported and will surely knit something beautiful!
Contact info
United States
- customerservice@purlsoho.com
- www.purlsoho.com
4.9
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Arrived quickly
Arrived quickly, exactly what I ordered. I love the good wool yarn, it’s affordable and has a good variety of colors.
25 May 2026
The best ever
I ordered on the first order date. Neatly packaged and fast delivery. The quality of the yarns is fantastic; anyone who appreciates high-quality fibers will love Purl Soho. Since I live in Switzerland, I had to pay customs fees afterward. Of the $121.64 including shipping, I had to pay CHF 27.45 in customs clearance fees.
Customer service: A response within 48 hours, friendly, competent, and thorough (in my case, including photos, as I was looking for specific colors). Absolutely top-notch!
11 June 2026
Fast dependable delivery
Fast dependable delivery. Great, detailed instructions, videos, and suggestions for successful projects.
12 June 2026
My baskets are beautiful
My baskets are beautiful. They are perfect for holding my yarn.
1 July 2026
Unprompted review
Great tee shirt pattern!
I bought a tee shirt pattern recently. It’s so well written and easy to follow. I’m looking forward to starting this project and look forward to being successful.
11 June 2026
Ordered a pattern
Ordered a pattern. Got the pattern.
I wish Purl Soho made it easy to print patterns on fewer pieces of paper, fewer color photos, i would buy more patterns and yarn from you if you did.
11 June 2026
Over the top personal service
Bad math left me with 2 few skeins to finish my project and I was on a personal cruise up the inside passage to Alaska on our boat. The support team @ PurlSoho were able to coordinate dye lots & shipping for our stop in Ketchikan and I was able to finish my sweater and wear when we arrived in Glacier Bay National Park! Amazing as they kept checking in with me to make it all happen!
11 June 2026
Wonderful experience
Well packaged, well priced and delivered quickly. And, the most important part, I have new, gorgeous yarn!!! Trying to hurry my WIP to dig into it!
11 June 2026
Purl Soho is my number one store not…
Purl Soho is my number one store not just for buying the most amazing yarn/patterns but, the most helpful team!
Truly genuine, kind and very helpful and patient in helping all my questions and concerns! The best team! Just to name a few, Zha Zha, Allison, Samantha and Andrea!!
I can’t thank each and everyone of you at
Purlsoho!
My sincere thanks to the entire team!
Shanti
1 July 2026
They have always been a trusted source…
They have always been a trusted source for all kinds of materials with quick shipping.
29 May 2026
Best online knitting and crocheting store, yarn and staff!
Great yarn, ideas, patterns, very friendly, very helpful customer service! What is there not to love about Purl Soho!
10 June 2026
Good color representation on the website
Good color representation on the website, prompt delivery and a lovely product
10 June 2026
Always professional and very helpful
Always professional and very helpful. I have allergies to some products and they went out of their way to make sure my yarn had no contact with them.
10 June 2026
quick and helpful responses!
I emailed with a couple of specific questions on the pattern I had just purchased and got a quick and very helpful response, plus encouragement to ask more questions as necessary. I love the instructional videos on the website, too, which are well-paced and clear. Thank you!
10 June 2026
Thanks for making sure this got to me…
Thanks for making sure this got to me quickly so I could get started on early newborn dress!!!
9 June 2026
The order was fulfilled very quickly
The order was fulfilled very quickly. The yarn is so squishy!!
9 June 2026
Delivery to Japan was all good
Delivery to Japan was all good, timely and the Linen Quill is lovely. Look forward to knitting with it.
9 June 2026
I must have ordered the wrong color…
I must have ordered the wrong color yarn. It was easy to return the yarn after they quickly mailed the color I had intended.
Great customer service, and the cotton yarn is wonderful.
8 June 2026
Excellent service and quick to respond…
Excellent service and quick to respond with questions.
28 June 2026
Unprompted review
I pretty much love all of my purl soho…
I pretty much love all of my purl soho orders (and there have been quite a few).
6 June 2026
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