friendly,helpful,approachable staff ,great value for money, huge range of kit, all day availability

Going to pure gym increases my confidence as even in the heat I am able to do the strength training due to the coolness of the gym and my trainer’s guidance.

Juby (PT) is simply the best!Regardless of how his day is going, he ALWAYS presents everyone with great enthusiasm and a smile, which speaks volumes to his customer service skills. We really appreciate him and I speak on the behalf of all attendees of his classes!

The members of Dover have wanted “ride” for a very long time and now we do 🎉

It’s hard work but great fun with Em Ottley! Cant wait for the other instructors to teach it too!

Wakefield Puregym has really friendly helpful staff, Charlotte, Ally, Jess & Joel always greet you with a smile. Classes are engaging and fun. I recommend this place for a great workout.

Been a member for 6 years at Abbeywood. The place needs to be upgraded with old machines and a number breaking down. The final straw is that they have had no water for the last two weeks. I had to finish my session early today, as I ran out of water and was too thirsty to continue. I'm now looking for another gym

Excellent gym. I was in England for a week as I was staying with my parents and I was looking for a gym.
PureGym had a good price for 7 days.
I used the gym in Sudbury. The location was very convenient and it is free parking.
They gym was very clean and has all the necessary equipment. I would definitely use this gym again and can highly recommend it.

Equipment was always clean and staff were doing a good job of cleaning them also.
Equipment is easy to use and if not, the instructions explain clearly on them.
Staff are always eager to give advice on things like correct technique and the right nutrition and are happy to give examples/outlines of things that can help each individual achieve their goals.

Overall great experience and am looking forward to going again!

Great trainers and staff
Very friendly and helpful
The gym itself has a good atmosphere
The equipment is always available
Not overcrowded

I travel across England for my work and work out at the nearest PureGym whereever i am. Today i was in Preston. I want to shout out to the 2 PTs who i spoke to briefly outside in the carpark. They saw i had left my car unlocked and windows open while i went back into the gym. The guys kept an eye out and only went back insude when they saw me come out. I did say a quick thanks as i knew they did that for me without me asking and that was really decent of them. Great gym with a great members. I will definately be back. If you read this guys you are both gents. Thank you

Overpriced gyms with overused equipment. I've been to many PureGyms and almost every single one has been disappointing. Not worth the price.

Amazing facilities and lots of support to be found for a beginner. Through the app its very easy to sign up to classes and setup exercise plans, making the experience a lot less overwhelming

This is my second summer training here and still they skimp on the air con.The amount of people complaining yet they just ignore them it's like a sweat box .Rude arrogant staff .The owner only responds to positive comments doesn't want to rectify the air con issues. Yet in the advert it says train in a cool air condition gym ???

The Wood Green branch is absolutely abysmal, not a care for their clients, they do not respond to emails and you have to chase them up multiple times and still nothing. Highly unprofessional.
Signed up to the gym 2 weeks ago, tried to organize induction to start gym, however they told me the lifts are not working and would organize for me to go to another branch, since then have not heard a peep from there despite emailing them and calling them multiple times. DO NOT JOIN THIS GYM AT ALL!

Great for the price. However recently classes are being cancelled last minute, and there seems to be a high turnover of instructors leaving which makes you wonder why?

I am not your typical lover of exercise, but that being said I really enjoy going to Pure Gym for a few reasons... 1) I go with my friend. 2) the staff are super friendly and encouraging. 3) all the equipment is well looked after and maintained. 4) it's is the best for monetary value also.

Great help from Stan at Manchester Urban Exchange branch. I had inadvertently set up a different account and he was patient and made sure to look for why my old log in was still inactive. Thanks Stan.

I have dealt with the customer service people at PureGym a few times now and, even though it’s occasionally taken a bit of pushing, they’ve always worked hard to find a solution that works for me. After a recent problem, I didn’t find the solution I was looking for. Then I was transferred to Anja who showed kindness and understanding of my situation and helped me out hugely. Thank you!