Psymplicity Reviews 

Having self diagnosed with ADHD I wasn’t planning on getting a formal diagnosis until further reading made me feel that some physical symptoms, chronic constipation, exhaustion and muscle spasms, could be low dopamine which is a common part of ADHD. So I took the plunge and made an appointment with Dr Mole. 2 months in, and with some careful adjustment of medication levels, I am beginning to feel like a human being again.

The whole process from booking, prescriptions and aftercare is flawless. I’m so glad I took this step at 57 years old.

We have had a really good experience with Psymplicity. The booking system, interactions with all the staff and the doctor we saw have just been wonderful. Follow-up and after-care also really good. We have felt very looked after.

What's going on? No phone lines open, no emails, booking form page on the website deleted??
We need a prescription urgently.

I don’t really want to complain, everything has been excellent until I have been trying to contact you urgently since the end of last week by phone and email. Prescription urgently required. Can you explain how I can get through to you please?

Very easy process made our life’s easier with a diagnosis for my son. Highly recommend.

Customer service staff helpful and responsive.
Psychiatrist professional, friendly, knowledgeable.
Seamless service so far, would recommend.

Great communication with the team and so quick to get a diagnosis for our daughter!

We felt well cared for and listened to. Everything explained in detail, options given, and it was all kept as straightforward as possible. Can't fault the clinical care.
The only niggle is that the admin department were a bit hit and miss, I think because they were changing up all their systems - so we had delayed prescriptions, prescriptions to the wrong pharmacy, etc.

Was very impressed with Dr Ponsford. She was knowledgeable, engaging and made a huge difference to my daughter's well being.

Very quick to arrange appointment with a psychiatrist Very short notice excellent service Very slow with confirmation letter from psychiatrist regarding my diagnosis still waiting coming up to 2weeks was told upto 8 days and 3/4 weeks for a comprehensive report

Very happy with the service provided .

The Zoom appointment went really well
And Dr Raymont was very helpful as always. Very pleased.

Dr was pleasant and helpful. Eprocess and possible outcomes explained clearly.

Please don't waste your money,its all about money to them!!!!!

I had a positive experience with Psymplicity, from the booking process to the assessment and the follow up appointment. The doctor listened to me thoroughly and guided me through my options clearly and patiently. I truly recommend them

From when I booked my consultation to when I spoke to the Doctor at my assessment has all been a seamless and professional process. Staff are on hand to answer any of my queries regarding payments or further advice from my assessment. I can highly recommend this 5 star service to anyone who is starting their journey with ADHD.

My therapist, Shaun, has been absolutely incredible. I can't put into words how much this has improved my quality of life.

We came to Psymplicity as a family in crisis our son was really struggling and we needed help urgently! We were urged by our GP to get a private ADHD assessment done as NHS waiting times were over two years and we needed help for our son urgently as he approached GCSE years at school. We booked a zoom appointment with Doctor Choudhry and although I was skeptical about having an appointment on zoom it actually worked fine. They are very thorough and require lots of family history and school input. To give you some background on my son, up until half way through year 8 and beginning of year 9 our Son was doing very well but then things exploded and he began to struggle at school and was getting in a lot of trouble and couldn’t stay focused. With a child with ADHD they can mask their symptoms very well until the demands on them become so great that they begin to crack this is what was happening to our son, it was also becoming a problem at home.
We found it so reassuring to talk to Doctor Choudry about things as he assured us this is normal with a child with ADHD and gave us various options for the way to treat going forward. He wasn’t pushy and he wanted us to go away and think really carefully about how we went forward.
We decided to medicate our son (with his agreement as he so wanted to get back to being in full time school) so over the course of 6 months we worked closely with Dr Choudry to establish him on a therapeutic dose of medication. I honestly didn’t believe he would ever manage to be in full time school again but thankfully scince being on the medication he has stabilised at school and is doing very well. It’s not easy getting the medication to the right dose and you need to be prepared to be patient and work with your child and the clinic.
We are so thankful to Psymplicity for their care and help. We didn’t find they were pushing for money and just found at every step them to be so helpful and great communication through email if I ever had any problems.
Thankfully we have now managed to transfer back to the care of NHS we are sad to say goodbye to Psymplicity but so thankful we made this choice 8 months ago and took the plunge.

Good communication, prompt answers from the admin team. The Dr was very welcoming and offered me enough time. I felt listened and involved in my treatment.