i've used Mercedes main dealer for my car and thought id give Protyre a try as i heard good things..i was apprehensive as i've only ever used MB. the result... brilliant service from start to finish w... See more
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Good service however communication needs improvement with customers. I was informed I would receive a call when my car was ready. The call never came and when I went to the garage my car was sat outsi... See more
Polite and prompt attention at Reception despite the sire being very busy. Good communication regarding MoT inspection with detailed cost of repairs and other pre-booked work. Taking our other car t... See more
Delivered an excellent experience from start to finish. The team were welcoming, professional, and clearly knowledgeable. They explained everything in a straightforward way, kept me updated throughou... See more
Company replied
Company details
About Protyre Autocare - Worcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bromyard Road, St Johns, WR2 5EE, Worcester, England, United Kingdom
- 01905 426868
4.6
Excellent
1K reviews
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Tyres
Booked an appointment time, but when I got there they didn't seem to adhere to it and fitted me in whenever they had time, so had to wait longer than I had planned.
3 December 2025
Reply from Protyre Autocare - Worcester
Dear Teddy Fee,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Their prices are very fair
Their prices are very fair, and everything is explained patiently. The waiting/sitting area could do with updating.
4 July 2025
Reply from Protyre Autocare - Worcester
Hello Heather,
We would like to thank you for sharing your feedback regarding the service you received at our Worcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare Worcester
Arrived on a Saturday morning with two punctures, one was repairable, the other was on the spare tyre that was 8 years old and only had 2m of tread left, new tyre fitted to the spare, extremely swift service and at reasonable price too.
Would certainly recommend 👍
19 November 2025
Reply from Protyre Autocare - Worcester
Hello Simon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient friendly service
Appointment ran to time, lovely customer service and facilities available.
13 November 2025
Reply from Protyre Autocare - Worcester
Dear Deb,
We're happy to hear that your appointment was on time and that you found our customer service and facilities lovely at our Worcester branch .
We appreciate your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
We were happy with them in the past I e…
We were happy with them in the past I e tyre replacements. puncture repairs, m.o.t and servicing. Always helpful, polite and efficient. Reasonable too
31 October 2025
Great value for money prompt and…
Great value for money prompt and courtesy. What more can I say
31 October 2025
Outstanding service from the Team…
Outstanding service from the Team throughout with care and attention to work needed to my car. Evan and Grant are an asset to the company with attention to detail and professionalism. Have recommended Pro Tyre Worcester to friends and neighbours.
3 November 2025
Reply from Protyre Autocare - Worcester
Hello Raj,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent staff!
The team here in Worcester are amazing. Came to the garage with a radio problem and spoke to them about just buying the car I was in. They gave it a check over and have unfortunately found issues with it. They took the time to explain the issues and were very thorough. A bit shout out to Obie, Ben, Grant and Tyler. They are all lovely guys and couldn't have done more. A credit to the company!
31 October 2025
Unprompted review
Reply from Protyre Autocare - Worcester
Hello Rachel,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great Customer Service
Used them twice in the last few days. First time called in as tyre pressure warning light had come on. They were able to fit us in and we were on our way within an hour or so with the puncture repaired. Very happy with service so booked online to have 2 tyres changed the following day. Very competitive on price and all very efficient. Will use them again.
23 October 2025
Helped me out
They fitted me in in an emergency and mended my tyre quickly and efficiently. I’m really grateful as I was able to get on with my day. Thankyou, excellent service.
29 October 2025
Turned my frown upside down
I called through in a panic the day before my visit, after coming out of work to a flat tyre. This was on a new tyre fitted 4 weeks ago elsewhere, and on which I had already had to return to the original place of fitting due to issues with the other tyre they had fitted.
I called the branch at 5:20pm and spoke to Lee, who was absolutely fantastic. He told me to bring the car in for 8:30am the next day.
When I arrived I was greeted by a friendly member of staff at reception who confirmed that even though I had no official booking, they would look at both tyres for me. 30 mins later and I found out I had one faulty valve and one tyre which had not been cleaned or fitted properly, so air was escaping.
After such an awful experience elsewhere, these guys have completely reassured me. I help care for my dad who has dementia, so my car is essential to me. I would like them all to know just how much their speedy service was appreciated.
The added bonus was a report on my tyres and brakes. A recent MOT declared both items needed sorting ASAP, but the assessment shows that was not the case.
Good luck to Lee in his move to Chester as well - he will love it there!
16 October 2025
Unprompted review
Reply from Protyre Autocare - Worcester
Hello Emma,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. Informative, caring and friendly. Used them before and will keep using them. Highly recommended.
10 October 2025
Reply from Protyre Autocare - Worcester
Hello AJ,
We would like to thank you for sharing your feedback regarding the service you received at our Worcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service
I can’t rate this higher I wish I could the customer service was amazing
1 October 2025
Reply from Protyre Autocare - Worcester
Hello Madison,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great bunch of guys
Great bunch of guys. They know exactly what they're doing and they go out of their way to make sure you're happy with the work. Will definitely use again.
10 October 2025
Reply from Protyre Autocare - Worcester
Dear John Charles
We appreciate you taking the time to leave us this excellent review!
We're delighted you were happy with our team's efficient service at our Worcester branch.
We look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great Service good bunch of lads highly…
Great Service good bunch of lads highly recommend. Cheers Guys
21 May 2025
Lovely friendly staff and great care
Daren and Ivan were amazing from start to finish. I originally went in needed my MOT and they fitted me in straight away. I then went in to have two tyres fitted. After a chaotic morning as a newborn mom, I was offered a coffee and friendly faces!
1 October 2025
Great service for a last minute booking…
Great service for a last minute booking for an mot
1 October 2025
Good job...
2 September 2025
Reply from Protyre Autocare - Worcester
Hello Mr Reynolds,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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