Good service however communication needs improvement with customers. I was informed I would receive a call when my car was ready. The call never came and when I went to the garage my car was sat outsi... See more
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i've used Mercedes main dealer for my car and thought id give Protyre a try as i heard good things..i was apprehensive as i've only ever used MB. the result... brilliant service from start to finish w... See more
Company replied
Delivered an excellent experience from start to finish. The team were welcoming, professional, and clearly knowledgeable. They explained everything in a straightforward way, kept me updated throughou... See more
Company replied
I recently visited Protyre Worcester and was really impressed with the service I received. The staff were welcoming, friendly, and genuinely happy to help from the moment I arrived. They kept me info... See more
Company replied
Company details
About Protyre Autocare - Worcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Bromyard Road, St Johns, WR2 5EE, Worcester, England, United Kingdom
- 01905 426868
4.6
Excellent
1K reviews
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Good personal care
A puncture needed attention at short notice. The staff were helpful and attentive and dealt with the issue efficiently. Overall a very good experience
15 June 2026
Reply from Protyre Autocare - Worcester
Hello Mr Clarke,
We would like to thank you for sharing your feedback regarding the service you received at our Worcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Good customer service
Good customer service. Informed of a minor issue that must be attended to before the next mot.
19 June 2026
Reply from Protyre Autocare - Worcester
Hello Roy,
We're glad to hear you received good service and were informed about the minor issue by the team in centre. Thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Friendly professional service for my…
Friendly professional service for my MOT within given time scales. Was able to do additional minor work at the same time.
17 June 2026
Reply from Protyre Autocare - Worcester
Hello Jan,
We would like to thank you for sharing your feedback regarding the service you received at our Worcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Worcester
Hello Peter,
We're so glad to hear our in centre team provided such helpful service. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Booked my mini in for a service
Booked my mini in for a service. They were very efficient, kind and knowledgeable. I even mentioned additional problems, which they took a look into for me. The additional problems didn't need any work but I appreciated the piece of mind. They even gave free advice to me, to get a car cover, to protect my car from where I am parking. The service was a reasonable price for what was included and great quality but it's really the staff that made the experience. Took no time at all out of my day and when I drove off, my car felt the way it did when I first bought it (speedy again.) So I was very pleased. Thank you Worcester Protyre. I highly recommend and will come back next time I need a service.
5 June 2026
Unprompted review
Reply from Protyre Autocare - Worcester
Hello Leena,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent value
Excellent value. The price has gone up slightly since I went but still a good price in comparison. Be prepared to wait but there is a free coffee machine so can’t really complain.
29 April 2026
Reply from Protyre Autocare - Worcester
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Worcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Worcester
Dear Mr Brar,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be, and we are delighted to hear you are happy with the service you received at our Worcester branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Courteous knowledgeable efficient great…
Courteous knowledgeable efficient great service received
3 June 2026
Autotrail 4 birth motorhome
Staff very helpfull from 1st calling into the branch got all 4 tyres replaced in approximately 60 minutes, at a very competitive price.
Would definitely recommend protyre
3 June 2026
Did what they said they would when they…
Did what they said they would when they said they would. Not much more you can ask.
3 June 2026
Reply from Protyre Autocare - Worcester
Dear Chris,
Thank you for bringing this to our attention. We're sorry to hear that you were not happy with the level of customer service received.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Great experience at Protyre Worcester
Great experience at Protyre Worcester. The staff were very helpful, explained everything clearly, and the turnaround time was excellent. The pricing was fair and the service was top-notch. I will definitely use them again.
20 May 2026
amazing mechanics with excellent…
amazing mechanics with excellent knowledge
not the 1st time i have used this garage and the guys check the all the car explaining all needs doing. yes im running on a tight budget at the moment but they made do pressure to the work and managed to book me back in in 2 weeks time. thank you team for making me feel safe on the road
13 May 2026
Fast and reliable car service with…
Fast and reliable car service with unexpected brake repairs completed within the hour.
13 May 2026
Great friendly service
13 May 2026
CAR MOT
Staff were very friendly and helpful and kept me informed on what was happening with the car. I took my car in for an MOT which I booked online. The booking process was very easy to do.
7 May 2026
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