Protyre Autocare - Weymouth Reviews 

938
TrustScore 4.5 out of 5

4.5

2 Cambridge Road, Granby Industrial Estate, DT4 9TJ Weymouth, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses. Visited Protyre on the Granby and ever... See more

Company replied

Rated 5 out of 5 stars

Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do... See more

Company replied

Rated 5 out of 5 stars

The manager was very helpful, polite and explain that my new tyre fitted had been balanced and because it had no weights, explained that sometimes they come up with zero reading. If not happy please c... See more

Company replied

Rated 5 out of 5 stars

From ordering the tyres to booking in and fitting was easy and professional. Price matched my tyres with no quibbles. Very friendly and helpful team.


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 2 Cambridge Road, Granby Industrial Estate, DT4 9TJ, Weymouth, Dorset, United Kingdom

  • 01305 788556

4.5

Excellent

TrustScore 4.5 out of 5

938 reviews

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4.5

All reviews

(938)

32,958 reviews in the last 12 months

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Rated 5 out of 5 stars

Great team work.

From ordering the tyres to booking in and fitting was easy and professional. Price matched my tyres with no quibbles. Very friendly and helpful team.

27 August 2026
Rated 1 out of 5 stars

Mot and service issues

Having had a mot carried out with all items resolved by the garage .I had a service carried out a couple of months later the comments afterwards were that the car needed major work due to corrosion (non of which was mentioned at Mot also other work needed doing (the car had travelled approx 1500 miles) .When I said this to them they said the Guy that MOT ed the car didn’t work for them anymore and to speak to them on the Monday they then said to speak to their area manager to discuss and gave me his email .I sent him a email two weeks ago and haven’t had a reply .

19 August 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Dear John Adams, 

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Skillful analysis and repair

Skillful analysis and repair, being kept informed throughout.

19 August 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Mr Wyness,

Thank you very much for leaving us this 5-star review of our Weymouth centre.

We always strive to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received.

We appreciate your business and hope to see you again in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great customer service

I had a puncture whilst on holiday and protyre was recommended to take my car to. The staff were incredibly friendly and managed to fix the puncture quickly and efficiently. First class service.

15 August 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Anthony,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very polite and efficient service

Very polite and efficient service

19 August 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Alison,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick team good price and friendly…

Quick team good price and friendly staff always there to help

19 August 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Staff and price

Staff and price

13 August 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Mr Hallett,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The staff were helpful and polite

Helpful and polite

14 August 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Dear Mr Sheldon,

Thank you for sharing your feedback regarding the service you received.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Weymouth delivered this to you.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre.

Rated 5 out of 5 stars

Fitted tyres

Fitted tyres, checked air con gas , excellent set .

12 August 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Simon,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service and value for money.

Great service had 2 front wheels fitted took 45mins which is good and did't mind waiting. Will go again as got to get the back tyres done.

5 August 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Joseph​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fantastic service.

Fantastic service.

15 July 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Bill,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The service was quick and they were…

The service was quick and they were able to do my tyre straight away.
Staff were well mannered and price was reasonable.

5 August 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Weymouth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

amazingly helpfull

Considering we have been through a few heatwaves in the last few months I was amazed today when just a couple of hours before closing on a Saturday I popped in and asked if they would be able to do an AC re-gas.
Without hesitation and after checking what refrigerant type my car needed they took my car straight in and refilled the AC system while I waited.
A very quick and courteous service, thank you to all who were working today.

25 July 2026
Unprompted review
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional and speedy service

Professional and speedy service, will use them again!

22 July 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Andy,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Happy with the work on my car.

The Manager there was lovely, extremely friendly and helpful. The work on my car was done efficiently and not too long to wait above the hour specified.

I think the waiting area could do with a re-vamp. There were lots of people waiting for the work to be completed on their cars so it could be made more comfortable.

22 July 2026
Rated 5 out of 5 stars

Needed an exhaust end for the wife’s…

Needed an exhaust end for the wife’s car on a Saturday afternoon which everyone couldn’t provide either because they where closed or to lazy and used excuses.
Visited Protyre on the Granby and everything changed. Nothing was too much of a problem. They were quick efficient and had the car fixed and back on the road by close of play at 4 pm.
A huge thank you to the whole team, your customer service and professionalism was 2nd to none when everybody else failed.

22 July 2026
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Cindy,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Weymouth logo

Reply from Protyre Autocare - Weymouth

Hello Mr Dearing,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Weymouth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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