Protyre Autocare - Westbury Reviews 

1,895
TrustScore 4.5 out of 5

4.5

Station Road, Westbury, BA13 3JS Westbury, Wiltshire, GB


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Rated 3 out of 5 stars

The installation of the tyres took over 90 mins, which seemed excessively long. Also the car settings were not adjusted to register new pressures, which I believe, led to the car signaling an error in... See more

Company replied

Rated 5 out of 5 stars

Simple method of booking and selecting tyres online. Arrived and was greeted by a friendly technician who directed me to a spot straightaway. Both tyred fitted in good time and my car was driven rou... See more

Company replied

Rated 5 out of 5 stars

Excellent service guys were great, thought i had a puncture but they actually found valve was leaking, They replaced the valve and saved me alot of money getting a new tyre. Really great service and s... See more

Company replied

Rated 5 out of 5 stars

Great service, arrived at time booked, dealt with straight away, clear re time required, completed within set time. Friendly team, would highly recommended.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Station Road, Westbury, BA13 3JS, Westbury, Wiltshire, United Kingdom

  • 01373 825800

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,895)

33,340 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick & Efficient

Quick, efficient service with supply and fitting.

5 January 2026
Protyre Autocare - Westbury logo

Reply from Protyre Autocare - Westbury

Dear michael taylor,

We appreciate you taking the time to leave us this five-star review.

We're glad you enjoyed our efficient service from our team at our Westbury branch.

Thank you for your feedback.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care- Protyre

Rated 5 out of 5 stars

Always a great service

Always a great service

5 January 2026
Protyre Autocare - Westbury logo

Reply from Protyre Autocare - Westbury

Dear Stefanie Lawrence,

We appreciate you taking the time to leave us this review.

We're delighted you're happy with our service at our Westbury branch.

We value your business.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 3 out of 5 stars

It was ok you had to Waite a long time…

It was ok you had to Waite a long time before they came to the desk
And they are very expensive for labour 90 per hr
They also recharge you for a mot re test
I took the work to be done to my car to another garage which cost a lot less then Protyre .

5 December 2025
Protyre Autocare - Westbury logo

Reply from Protyre Autocare - Westbury

Dear Susie cheslin ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Westbury branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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