Protyre Autocare - Sheffield Mosborough Reviews 

1,337
TrustScore 5 out of 5

4.9

Halfway, Motec House, Holbrook, S20 3FE Sheffield, South Yorkshire, GB


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Rated 5 out of 5 stars

Good professional fast efficient.We had a bad experience with the previous owners several years ago the staff are trained and knowledgeable. They’re local and I would recommend. The price also the l... See more

Company replied

Rated 5 out of 5 stars

Booked for tyres, two of. Turned up at the correct time, I was greeted in a friendly manner by busy staff. I confirmed I was waiting rather than leaving the wheels (I had brought the wheels separa... See more

Company replied

Rated 3 out of 5 stars

Don't always take advice as 100% correct.took my car in for new tyres and tracking. Knew I needed new front and decided to have all 4 replaced. Only had 2 in stock so had to return the following morni... See more

Company replied

Rated 5 out of 5 stars

I ordered a set of tyres online using their website, which was simple and responsive - fat more so than that of some national companies. They had a good choice of tyres at keen prices, and bookin... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Halfway, Motec House, Holbrook, S20 3FE, Sheffield, South Yorkshire, United Kingdom

  • 0114 247 2098

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,337)

33,606 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely poor customer service…

Extremely poor customer service attitude from the assistant manager (and interesting to see other reviewers have raised the same individual so clearly there’s a problem there). Decided to go elsewhere for tyres instead and so pleased I did as I saved £70 (on EXACTLY the same tyres !) Used to be a decent place in years gone by but have now discovered there are better (and considerably less expensive) alternatives nearby. Will not be returning

19 February 2026
Unprompted review
Protyre Autocare - Sheffield Mosborough logo

Reply from Protyre Autocare - Sheffield Mosborough

Dear Customer,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Top service

Really polite, easygoing people to deal with. Made the effort to check stock and fit me in within the hour. No push on selling and all sorted within 20 minutes of arriving. Always use them and will continue to. Cheers

18 February 2026
Rated 5 out of 5 stars

well done protyre

Always good service. Never feel ripped off

16 February 2026
Protyre Autocare - Sheffield Mosborough logo

Reply from Protyre Autocare - Sheffield Mosborough

Dear john St Clair,

We're happy to hear that you consistently have a good experience and appreciate our honest service at our Sheffield Mosborough branch.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 3 out of 5 stars

Could have been a better experience

Struggled to find you as Asda Tyres still has you named as "Hawleys Tyres-Team Protyre", (even though it's years since you were called Hawleys apparently). Had to ask at another business on the estate. Felt was over charged for tracking (that I'm not convinced was needed)- only took 10 minute and cost £45.60

6 February 2026
Protyre Autocare - Sheffield Mosborough logo

Reply from Protyre Autocare - Sheffield Mosborough

Dear Robert Eyre,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

Ordered on line

Ordered on line. Tyres arrived quickly. Servicing of tyres excellent.Brake pads checked and reported properly. Thank you !

30 January 2026
Rated 5 out of 5 stars

Great service and polite staff

Booked to have two tyres fitted ,After 10 min they come and inform me they received wrong tyres from delivery. Being very upset about what happened and having the spare tyre on the car, the next day I had to drive on the highway, they offered me a tyre until the next day when I was rescheduled .
The next day I received a call from Jamie informing me that the winter tires had arrived.
Keeping customers happy offered me F.O.C front alignment.
Thank you Jamie and to the team.
Helpful, friendly staff, and an efficient service
I would certainly recommended and use this service again.

21 January 2026
Rated 5 out of 5 stars

Hybrid service experience.

Booked my hybrid in for a service and brake fluid change. Work carried out in good timely manner with all paperwork and full diagnostic print outs produced. Staff were courteous throughout.

21 January 2026

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