MOT was carried out whilst I waited,comfortable surroundings,could actually watch the test being carried out on a tv link.great feedback from the tester,van passed so very happy.
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I suffered an unexpected tyre blow out after falling victim to a rather deep pothole. Luckily not far away from Protyre where I always take my car for tyre changes. As usual I was seen immediately and... See more
Company replied
Took car in early but they started on it straight away and when the tires where fitted they checked the tracking of the front wheels and found a problem, gave me a quote over the phone which I accept... See more
Company replied
Wheel alignment check & AC regas was carried out. Wheel alignment was found to be "In Spec", however upon looking at the printout it appears it is just about in spec. Ideally I'd like it spot... See more
Company details
About Protyre Autocare - Maldon Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, United Kingdom
- 01621 840100
4.8
Excellent
1K reviews
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Reply from Protyre Autocare - Maldon Retail
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Amanda,
We're so glad you appreciated our customer service and focus on motorists. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Third year in a row it’s failed on the…
Third year in a row it’s failed on the cv boot clips and have paid to have new clips replace last year and the year before.around the same time an annoying rattle developed three years later after finally your company replaced the cv boots due to the hardness of the rubber guess what no more rattle thanks a million made up and more than please thankyou so much very professional 5stars well deserved.
17 June 2026
Reply from Protyre Autocare - Maldon Retail
Hello Lewis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Paul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Professional & prompt service
Polite, professional service & work carried out promptly and a fair price.
9 June 2026
Reply from Protyre Autocare - Maldon Retail
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Maka,
Thank you for your 5-star review! We are delighted you found our service quick and easy. We appreciate your recommendation.
Best regards,
Eddie
Customer Care - Protyre
I took my car in couple of times
I took my car in couple of times. Super friendly, efficient and professional staff with a strong value of honesty and attentiveness.
Another bonus worth mentioning is a good value for service
12 June 2026
Reply from Protyre Autocare - Maldon Retail
Hello Mrs Valanciute,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Job done correctly
Callum was given the task of changing a front tyre on my car. He carried out the work with great care and dedication. I used to train and access engineering apprentices for the nuclear industry. I was impressed with his skill and attitude to the job.
29 May 2026
Reply from Protyre Autocare - Maldon Retail
Hello Edward,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The people at Maldon Protyre are always helpful
The people at Maldon Protyre are always helpful and willing to give sound advice. I wouldn't normally consider going anywhere else.
8 June 2026
Reply from Protyre Autocare - Maldon Retail
Hello Martin,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Protyre was recommended to me for their prompt, reliable and transparent service.
However, as an older woman, what was most refreshing, was not to be patronised and spoken to as though I couldn’t possibly understand what was being said to me.
I’ll definitely go back!
3 June 2026
Reply from Protyre Autocare - Maldon Retail
Dear PH,
We are so pleased to hear that our service met your expectations for promptness, reliability, and transparency.
It's especially gratifying to know that our team at our Maldon Retail branch, provided a respectful and clear explanation, ensuring you felt valued and understood.
We truly appreciate your kind words and look forward to welcoming you again in the future!
Kind regards
Kayliegh
Customer care - Protyre
Wheel alignment check & AC regas.
Wheel alignment check & AC regas was carried out.
Wheel alignment was found to be "In Spec", however upon looking at the printout it appears it is just about in spec. Ideally I'd like it spot on.
AC regas was carried out, guy who checked it in was quick to dismiss any ownership should a leak occur once regassed. Perhaps it was due to me having a groupon voucher?
I explained AC worked but felt it could be better.
Upon completion, I was told 410gms was recovered and refilled with 550gms, in excess of 20% shortfall.
AC does indeed blow cold now.
Customer facing skills could do with some work.
I appreciate some customers have no vehicle knowledge, but felt the way I was addressed was a bit blunt and dismissive (30+ yrs in the trade!)
3 June 2026
Great service
3 June 2026
Excellent service.
23 May 2026
The gave me good value tyres at a good…
The gave me good value tyres at a good price. The guy doing the job was real cool and he was quick and I would go back there again because of that.
29 May 2026
Fully explained what would be happening…
Fully explained what would be happening and what the reults could mean. Very professional.
22 May 2026
Walked in
Walked in, explained problem, investigation showed fault, fault repaired, reasonable cost.
All done in 50 minutes. 100% all good.
VERY PROFFESSIONAL.😀
27 May 2026
Go to place for tyres and MOT
Helpful knowledge staff are always a pleasure to deal with.
20 May 2026
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