Excellent service from Protyre Autocare – Maldon Retail. I had my MOT test done, and they were very efficient and completed it on the same day. The staff were helpful, and the whole process was smooth... See more
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Polite staff and efficient service, had to go back for wheel balance re check but all dealt with promptly and effectively.
Looked after my car overnight to fix handbrake cables for MOT pass, always a great service, been using Protyre for last four years in both mine and my wife’s car 🚗
Company replied
I recently had a new set of tyres fitted to my Ford Tourneo Custom at Protyre, along with wheel alignment. The service was excellent from start to finish. The staff were friendly, professiona... See more
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Company details
About Protyre Autocare - Maldon Retail
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
15 West Station Road, Maldon, CM9 6TS, Maldon, Essex, United Kingdom
- 01621 840100
4.9
Excellent
1K reviews
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Polite staff and efficient service
Polite staff and efficient service, had to go back for wheel balance re check but all dealt with promptly and effectively.
28 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Rang up with a battery problem
Rang up with a battery problem. They quickly found a replacement and fitted it while we waited. Good service at an ok price.
30 October 2026
Reply from Protyre Autocare - Maldon Retail
Hello Dale,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service friendly and nollageable…
Great service friendly and nollageable staff and good pricing recommend to anyone
2 November 2026
Reply from Protyre Autocare - Maldon Retail
Hello Brian,
We would like to thank you for sharing your feedback regarding the service you received at our Maldon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Luke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The team in Maldon are always super…
The team in Maldon are always super helpful and provide a really good service.
26 October 2026
Reply from Protyre Autocare - Maldon Retail
Hello Danny,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly Helpful and trustworthy
26 October 2026
Reply from Protyre Autocare - Maldon Retail
Hello Mr Fraser,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Dear Stuart Robertson
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the clear communication, friendly support, and great value you received from our team at our Maldon Retail branch .
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Quick turnaround and great service
Excellent service from Protyre Autocare – Maldon Retail. I had my MOT test done, and they were very efficient and completed it on the same day. The staff were helpful, and the whole process was smooth and hassle-free. Really appreciated the quick turnaround and great service. I would definitely recommend them!
14 October 2026
Reply from Protyre Autocare - Maldon Retail
Hello Mr Sujeeth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Looked after my car overnight to fix…
Looked after my car overnight to fix handbrake cables for MOT pass, always a great service, been using Protyre for last four years in both mine and my wife’s car 🚗
21 October 2026
Reply from Protyre Autocare - Maldon Retail
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and excellent staff
19 October 2026
Reply from Protyre Autocare - Maldon Retail
Hello Steven,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always very helpful and great work.
12 October 2026
Reply from Protyre Autocare - Maldon Retail
Hello Daniel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great attention to detail to ensure…
Great attention to detail to ensure optimum wheel alignment was achieved.
14 October 2026
Reply from Protyre Autocare - Maldon Retail
Dear RAU,
Thank you very much for leaving us this 5-star review.
We always strive to ensure our service and precision are the best they can be for all our customers, so we are delighted to hear that you were pleased with the care and precision taken during your vehicle's wheel service at our Maldon Retail branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
5*****
I recently had a new set of tyres fitted to my Ford Tourneo Custom at Protyre, along with wheel alignment.
The service was excellent from start to finish. The staff were friendly, professional and helpful, and the prices were very competitive.
The difference in how my vehicle drives is fantastic. It feels like a completely different vehicle, with much smoother steering and a more comfortable ride.
Really pleased with the whole experience and would highly recommend Protyre to anyone looking for quality tyres, great prices and excellent customer service.
I’ll definitely be using them again!
7 October 2026
Reply from Protyre Autocare - Maldon Retail
Hello Simon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I arrived on time and was greeted with…
I arrived on time and was greeted with a smile,my car was taken into the workshop almost immediately. The job was done as it should be and I was on my way. Very pleased thank you.
14 October 2026
Reply from Protyre Autocare - Maldon Retail
Hello Mr Brown,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Found the website easy to use. MOT was easy to book, and plenty of time slots available.
After failing MOT on 2 tyres, they were able to fit me in same day, and retest my car as well!
Very pleased with service!
7 October 2026
Reply from Protyre Autocare - Maldon Retail
Hello Lesley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Kathryn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Another friendly and efficient service
Another friendly and efficient service, thank you
30 September 2026
Reply from Protyre Autocare - Maldon Retail
Hello Mr Abbott,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Maldon Retail
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff polite & efficient
Staff polite & efficient. work carried out in the time stated.
28 September 2026
Reply from Protyre Autocare - Maldon Retail
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maldon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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