Protyre Autocare - Maidstone Reviews 

2,035
•
TrustScore 5 out of 5

4.9

Forstal Road, Aylesford, ME20 7AE Maidstone, Maidstone, GB

•

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Rated 5 out of 5 stars

Booked online as they were by far the best price for my tyres. Great surprise when I arrived, 2 very happy and helpful guys on the reception, work done without a hitch and great coffee whilst waiting.... See more

Company replied

Rated 5 out of 5 stars

I've been using protyre for many years now and have also have recommended you to the company I work for who is now using you aswell. Shane,Jamie and now Andrew are always very friendly and any work... See more

Company replied

Rated 5 out of 5 stars

I ordered online, booked time and day that was convenient for me. Arrived slightly earlier than booked so was expecting to wait but no,car tyres were changed almost immediately. Great service with ve... See more

Company replied

Rated 5 out of 5 stars

ok so it took a little longer for the service and mot than i expected due to front brake caliper but all sorted and staff were very good at explaining what was needed,

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom

  • 1622717277

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,035)

33,081 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff are always very friendly and…

The staff are always very friendly and helpful going above and beyond

14 October 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Ros,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful

Very helpful, polite staff. Very easy to order on line, be delivered to my local branch & make an appointment to fit.

14 October 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Julie​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Never need to go elsewhere !

Always helpful staff, willing to listen to concerns & give advice. Offer you the (best choice & price if you visit for tyres). Great Manager too, Shane Collier.

12 October 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly helpful staff,

Friendly helpful staff,

12 October 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Deborah,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always quick to pick up the phone and…

Always quick to pick up the phone and get the work done so I'm back on the road as quickly as possible!

12 October 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Karl​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tire repair

Went in morning after realized had a nail in tire a slow puncher , booked me in that afternoon and repaired it , great service

7 October 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Adam​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I turned an hour late as I had gone to…

I turned an hour late as I had gone to the wrong garage but despite that I was dealt with very promptly and after fitting the new tyre my spare tyre was put back in the car

2 October 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Vic,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The guys here were so helpful

The guys here were so helpful, polite and professional. Will use in the future

7 October 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello John,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service after a Tyre blow…

Excellent service after a Tyre blow out. Fitted anew one on the day despite being very busy. Thank you for doing this.

7 October 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mr Hall​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great Staff and Service

Great staff. They were really helpful when my car failed it's MOT because electronic parking brake was not operating properly. When I told them that I needed the car urgently. They immediately set to work to identify the the problem, sourced the part fitted it by the end of the afternoon and re-tested by lunch time next day. I would not hesitate in recommending them to anybody.

2 October 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Will,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The usual great service

The usual great service, and very friendly staff

2 October 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Mr Ransome,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

On time did the job I paid for and let…

On time did the job I paid for and let me know that the rear track was tiny bit out

30 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Shaun,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service at s fair price

Good service at s fair price, they never try to up sale or contract me into buying in needed items

30 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Paul​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Clean waiting room

Clean waiting room, attentive staff and good prices. They take Groupon which helps

19 August 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Gary​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service from Protrye

I booked for service and MOT, Portyre called me that I needed a couple of things doing to vehicle, I agreed and my car was still back to me by 1.30.
Great service and polite staff, can't fault them.

21 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Dear Geoff,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Always do a great efficient job

Always do a great efficient job. Trust them completely, always honest and great value.

23 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Thomas​,

We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Polite and friendly service

Polite and friendly service, great deal on alignment, sorted my issues out with the car.

16 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Fiona,

Thank you very much for leaving us this 5-star review.

We are delighted to hear that you were happy with the service you received and that we were able to sort out the issues with your car.

We appreciate your business and hope to see you again in the future.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

The service was good

The service was good, but the price was too high

21 September 2026
Protyre Autocare - Maidstone logo

Reply from Protyre Autocare - Maidstone

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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