Great service, friendly staff. Fully explained issue and costs prior to commencing work, reasonable pricing. Would use again and recommend.
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Protyre gave me a time frame for when my car would be ready from mot and service. You have peace of mind that you will be called promptly if any queries if further work is required, had a guide price... See more
Company replied
The guys at Protyre are always friendly and helpful. I must have been going here for at least 10 years. I wouldn't use anywhere else for my MOTs. The place has had a makeover and there's better seati... See more
Company replied
The guys at Protyre are always friendly and helpful. I have used them for MOTs for about a decade now without complaint. They have now had a refit with better seating and a coffee machine with lovel... See more
Company details
About Protyre Autocare - Maidstone
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Forstal Road, Aylesford, ME20 7AE, Maidstone, Maidstone, United Kingdom
- 1622717277
4.9
Excellent
2K reviews
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Recommended
Great service, friendly staff. Fully explained issue and costs prior to commencing work, reasonable pricing.
Would use again and recommend.
28 August 2026
Friendly
Friendly, cheerful staff. Great communication, honest and trustworthy. Would not take my car anywhere else.
31 August 2026
Great affordable products and attentive service
Well organised, excellent friendly service, good communication, and fair pricing. Attentive knowledgeable staff.
31 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Maidstone
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful with a slow puncture
Very helpful with a slow puncture - repaired rather than replaced which save me a lot of money. Thank you.
28 August 2026
Reply from Protyre Autocare - Maidstone
Hello Steve,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The guys at Protyre are always friendly…
The guys at Protyre are always friendly and helpful. I have used them for MOTs for about a decade now without complaint.
They have now had a refit with better seating and a coffee machine with lovely coffee.
Thanks again 🙂
24 August 2026
Unprompted review
The guys at Protyre are always friendly…
The guys at Protyre are always friendly and helpful. I must have been going here for at least 10 years. I wouldn't use anywhere else for my MOTs. The place has had a makeover and there's better seating and a coffee machine with lovely coffee.
Thanks again 🙂
24 August 2026
Reply from Protyre Autocare - Maidstone
Hello Rosalind,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Your staff were friendly
Your staff were friendly, helpful, and dealt with repairs to my car tyres entirely to my satisfaction. I would certainly use this company again.
28 August 2026
Reply from Protyre Autocare - Maidstone
Hello Frank,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff good information.
26 August 2026
Reply from Protyre Autocare - Maidstone
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT Test booking
MOT Test - Job started on (before) booking time. Paperwork completed quickly. No complaints.
19 August 2026
Reply from Protyre Autocare - Maidstone
Hello Brian,
We're glad to hear that the service started promptly and that the administrative process was efficient for you. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Maidstone
Dear Antony Morgan,
We're glad to hear that you found the MOT process straightforward at our Maidstone branch.
We always aim to make things easy for our customers.
we will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
They were very helpful & I am happy…
They were very helpful & I am happy with the resulting work done.
19 August 2026
Reply from Protyre Autocare - Maidstone
Hello Mrs Moon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Appointment time respected service and…
Appointment time respected service and four tyres replaced in time scale promised
17 August 2026
Reply from Protyre Autocare - Maidstone
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Maidstone branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre gave me a time frame for when…
Protyre gave me a time frame for when my car would be ready from mot and service. You have peace of mind that you will be called promptly if any queries if further work is required, had a guide price given , did finish on a little more then expected. I regularly go here for my car needs and trust them totally. A clean comfortable place to sit and a hot drink available if required. Can always pop in for tyre check at any time, and they will fill them complimentary with air if necessary. You are guided through up coming necessities if necessary. Staff are always polite and willing to work. Thankyou protyre. Will see you again soon.
14 August 2026
Reply from Protyre Autocare - Maidstone
Hello Marilyn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good all round service
14 August 2026
Reply from Protyre Autocare - Maidstone
Hello Andrew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Highly recommended
The service was excellent Pricing is affordable, i wasn't kept waiting the tyres were fitted in a sort amout of time the staff were polite and made me feel welcome nice clean waiting room and hot drinks available while you wait . Highly recommend.
12 August 2026
Reply from Protyre Autocare - Maidstone
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Easy to book online, efficient service.
Easy to book online. Good price for MOT (£39.95). Efficient setup.
12 August 2026
Reply from Protyre Autocare - Maidstone
Hello Patrick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent Service.
I have used this company for the past 10 years and have always received a professional service with my cars.
I found it easy to book an appointment on the website.
Staff are friendly, knowledgeable and helpful and advise you of any issues that may be needed in the future.
The reception are is comfortable with free complimentary drinks.
I would recommend this garage as I have found the prices to be fair and their work excellent.
10 August 2026
Reply from Protyre Autocare - Maidstone
Hello Mrs Low,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly and efficient service
4 August 2026
Reply from Protyre Autocare - Maidstone
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Maidstone branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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