We needed a new tyre due to a puncture, we were given a quote by phone and on arrival we were met by Chris, he dealt with us professionally and put at ease quickly and told us how long the work would... See more
Company replied
Location
Switch location324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB
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See what reviewers are saying
Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... See more
Company replied
Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... See more
Company replied
Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... See more
Company replied
Company details
About Protyre Autocare - Gloucester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom
- 01452 505588
4.7
Excellent
1K reviews
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quick and efficient service
11 July 2025
Reply from Protyre Autocare - Gloucester
Hello Ken,
We appreciate you highlighting our efficient service. We're so glad that you had a positive experience with our team.
Best regards,
Eddie
Customer Care - Protyre
Staff members judgemental
To be honest there wasn't much I liked about my experience.
The site is unwelcoming, the staff didn't seem to be engaging enough when it came to customer service.
I went in for a air con regassed, but when I collected the car they told me that my tyres were coming close to the limit of 1.6mm, so mine were 2mm on both front, 3mm on rear nearside and 7mm on offside rear... All legal, but when they suggested I changed the two front, I declined, and the judgemental look I got from your employee was not required.
I have since sold the vehicle, but my experience is one that has made me decide to shop around in the future.
Mark's out of 10, is 5.
9 July 2025
Reply from Protyre Autocare - Gloucester
Dear Jon Salliss,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Air con re-gas
Price was reasonable, staff were polite and the job was completed satisfactorily
9 July 2025
Booked MOT over phone + 1 new tyre.Said…
Booked MOT over phone + 1 new tyre.
Asked to arrive 1 Hr early to fit new tyre - thought that was a bit long.
Had a small issue which was quickly dealt with.
Apart from that service was fine.
7 July 2025
🚗 Top-Notch Service at Protyre Gloucester – A Local Gem!
I recently had my front tyres replaced and an MOT carried out at Protyre Gloucester, and I couldn’t be more impressed. From the moment I arrived at their Bristol Road location, the team was professional, courteous, and clearly committed to delivering high-quality service.
The tyre replacement was handled swiftly and with precision, using trusted brands that gave me confidence in both safety and performance. The MOT process was equally smooth—thorough, transparent, and reassuring. The technicians explained everything clearly, without jargon or pressure, and made sure I understood the results and any recommendations.
It’s refreshing to find a garage that combines technical expertise with genuine customer care. The waiting area was clean and comfortable, and the whole experience felt efficient and well-organized. Whether you're a local or just passing through Gloucester, Protyre is a reliable choice for anyone who values honesty, quality, and peace of mind.
Highly recommended—I’ll definitely be returning!
4 July 2025
Great service and a free coffee to boot
9 July 2025
Good service
7 July 2025
Reply from Protyre Autocare - Gloucester
Dear Stephen Limbrick,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
The company were honest and helpful and…
The company were honest and helpful and carryied out the works with good communication from outset to completion.
Would use in the future.
21 May 2025
Reply from Protyre Autocare - Gloucester
Dear Ken Sewell,
We're happy to hear that you found our team at Gloucester branch honest and helpful, and that we maintained good communication throughout the project.
Thank you for your positive feedback, we appreciate it and look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great easy time book my new tyres and…
Great easy time book my new tyres and friendly team.
25 June 2025
Friendly ,prompt service on time and at…
Friendly ,prompt service on time and at a competitive price , would use again .
25 June 2025
Reply from Protyre Autocare - Gloucester
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Great service and prices
Great service and prices. Very efficient from the booking to the work being done.
13 June 2025
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