Protyre Autocare - Gloucester Reviews 1,020

TrustScore 4.5 out of 5

4.7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflati... See more

Rated 5 out of 5 stars

Needed an mot,was offered a prompt appointment which I accepted. Mot carried out whilst I waited. All staff were polite and efficient. My 4th mot with you.

Rated 5 out of 5 stars

Excellent service arrived early and was seen to promptly and good advice given back to my daily business within no time well done team.

Rated 5 out of 5 stars

Good price for the tyres once discount for buying a pair applied. Arrived on time for appointment and they took car straight in. Not the friendliest of people though. No ' If you have any problems let... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom

  • 01452 505588

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Painless, quick and went the extra mile.

The whole experience was painless and smooth. The air con job took less time than expected. They went the extra mile and inflated my tyres as the Tyre Pressure Monitoring System showed under inflation, and they reset the fault code on the car. Great service. THANKS

19 May 2026
Rated 5 out of 5 stars

Quick

Quick, efficient service. Friendly staff. Would highly recommend!

20 May 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Suzi,

We truly appreciate your 5-star review! We are delighted to hear you received quick, efficient service and found our team in centre friendly.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great Service

Great Service. Professional & helpful staff.

16 February 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Mrs Townend,

Thank you for your 5-star review! We are delighted to hear you had a great experience and found our team in centre professional and helpful.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I visited protyres on the 14/05/26

I visited protyres on the 14/05/26 , as my Nissan micra steering was wondering at various times when driving on the motorway to and through to Cheltenham hospital, as my partner had appointments. Now I had previously visited kwik fit and another garage that had both missed this , considering I did tell them the car felt very unsafe. Before I’d visited kwik fit for a set of front tyres I never had any such problems with the steering. Now after noticing I had problems with the steering I went back to kwik fit and reported the problem. They apparently said they have realigned the fronts and done checks.
Well the problem was worse than before. So decided to take the car to protyres on recommendations.

I would like to thank protyres and Nigel the manger at the Gloucester branch. They were the only garage that spotted the problem within seconds of checking the car. The lower arm bolt was loose, the drivers front right causing the swaying left and right.

Now 2 garages missed this considering one kwik fit said because my tracking was way off it was hard to correct and told me after the 2nd time to drive it and any problems come.
Now the 2nd garage said it was the drivers rear that was causing the problem.

Well once again protyres and Nigel saved our lives and we thank you very much

Best regards
Chris and Kelly

14 May 2026
Unprompted review
Rated 2 out of 5 stars

Very disappointed

I have used Protyre for many many years, albeit another branch. This is the first time I feel let down. I was on time and the only person having tyres done, but it took an hour for 2 tyres. They were overinflated by 20psi, and either the TPM sensor was broken or removed, I ended up with a normal valve and a warning light, given it was off for an MOT a failure as well!
At no point was I asked if I wanted a new sensor, just given the keys and a goodbye.
Fortunately the tyre fitters down the road were able to sort out the TPMS but it obviously cost more as they needed to remove the tyre and rebalance

30 April 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Andrew Nunn,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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