We needed a new tyre due to a puncture, we were given a quote by phone and on arrival we were met by Chris, he dealt with us professionally and put at ease quickly and told us how long the work would... See more
Company replied
Location
Switch location324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... See more
Company replied
Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... See more
Company replied
Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... See more
Company replied
Company details
About Protyre Autocare - Gloucester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom
- 01452 505588
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to book online mots
Easy to book online mots. Good reminders via text. Welcoming and pleasant staff, all in all a good MOT and tyre company. I have used them for a few years now and the great service is pretty constant. Prices going up a bit but still worth paying a little extra ( but not too much extra)
22 October 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
mot/service
I managed to get an mot/service at short notice after being let down by a other garage. Really pleased with the service we got and will definitely be using protyre again in the future.
22 October 2025
Reply from Protyre Autocare - Gloucester
Dear Customer,
We're glad we could accommodate you at short notice after another garage let you down.
It's great to hear you were pleased with our service, and we appreciate you choosing our Gloucester branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Everyone in Protyre Gloucester are helpful, caring and friendly.
Everyone in Protyre Gloucester are helpful, caring and friendly. My latest visit for MOT and battery change was no different. Protyre are my go - to for sure.
17 October 2025
Reply from Protyre Autocare - Gloucester
Hello Lorraine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quick and efficient,could do a better…
Quick and efficient,could do a better coffee (rank!!!) that's why they were only 4 stars.
15 October 2025
In safe hands
Again , Protyre maintains great standards !!
Quick response for booking and very thorough, plus good explanation of the situation of the job in hand !!
13 October 2025
Reply from Protyre Autocare - Gloucester
Hello David,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre puncture repair.
I rang up at the last minute for a tyre puncture repair, was book in and the problem fixed within a couple of hours. A great price too.
10 October 2025
Reply from Protyre Autocare - Gloucester
Hello A. Todd,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and tyres a good price!
1 October 2025
Reply from Protyre Autocare - Gloucester
Hello Maxine,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had a lovely experience with the…
Had a lovely experience with the protyres team . Very professional and did the job right first time thankyou
6 October 2025
Unprompted review
Really very good service and best…
Really very good service and best supporting the front desk, very convenient
1 October 2025
Reply from Protyre Autocare - Gloucester
Hello Sinnaltamby,
We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Efficient service promp attention and…
Efficient service promp attention and friendly staff
1 October 2025
The company is not competent
The company is not competent, the employees who work there do not know their job at all, I do not recommend avoiding it from afar
26 September 2025
Reply from Protyre Autocare - Gloucester
Dear Customer ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Gloucester branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
great service as always.
24 September 2025
Reply from Protyre Autocare - Gloucester
Hello,
We appreciate you taking the time to leave us this review. We're delighted you're happy with our service. We value your business.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Gloucester
Hello Phil,
We appreciate you taking the time to leave us this excellent review! We're delighted you were happy with our team's service.
Best regards,
Eddie
Customer Care - Protyre
Professional efficiency
Professional, efficient service at a competitive price .. what more could you want.
19 September 2025
Always the best price for your MOT in…
Always the best price for your MOT in Gloucester. Quick service, no tricks or cons. Definitely would recommend these guys 10/10
17 September 2025
Friendly Staff Who Remember Customers
Attended at Protyre for an exhaust renewal. Was recognised by the staff and greeted warmly.
No problems but a bracket was missing from the consignment ( not their fault in reality). However, they were able to adapt another and thus ensure i was able to make a pre-arranged appointment.
4 September 2025
Simon
Simon, managing your Cheltenham premises, is a great asset.
Helpful, welcoming and, if he can't help (as was the case recently) he arranged for your Gloucester branch to do so.
1 September 2025
Very happy thanks,fast service.
1 September 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.