Protyre Autocare - Gloucester Reviews 

1,048
TrustScore 4.5 out of 5

4.7

324 Bristol Road, Gloucester, GL2 5DH Gloucester, Gloucestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We needed a new tyre due to a puncture, we were given a quote by phone and on arrival we were met by Chris, he dealt with us professionally and put at ease quickly and told us how long the work would... See more

Company replied

Rated 3 out of 5 stars

Good for my tyres but….. please ! please check Tyre pressures before handing bk to customers Luckily I have a tyre inflator as I had to stop because my dash/tyre indicator said I had to on w... See more

Company replied

Rated 5 out of 5 stars

Last minuting book of an MoT was fairly easy via the Protyre Autocare website. Word or warning though: if you are using the weblink for your local Protyre after finding them via Google Maps, make su... See more

Company replied

Rated 5 out of 5 stars

Excellent service from helpful staff . Protyre managed to quickly fix my puncture issue and replace the tyre within an hour . Grateful for their efforts . That's why I use Protyre regularly and will... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 324 Bristol Road, Gloucester, GL2 5DH, Gloucester, Gloucestershire, United Kingdom

  • 01452 505588

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,048)

34,122 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional MOT

Professional MOT service with nice report and reminders - test done within time as said and super friendly staff. Highly recommended!

4 February 2026
Rated 5 out of 5 stars

Good price for the tyres once discount…

Good price for the tyres once discount for buying a pair applied. Arrived on time for appointment and they took car straight in. Not the friendliest of people though. No ' If you have any problems let us know & thanks for bringing your car in ' Just there's your keys once completed or in fact any appreciation as a customer. Did the job so can't complain. On a subsequent contact the manager explained they were exceptionally busy so on reflection have given 5 stars as the job was carried out well.

28 January 2026
Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service, from the quote on the phone, my new tyres had to ordered and were delivered to the branch same-day, and they were fitted to my car on the same-day as well, with its tracking.

15 January 2026
Rated 5 out of 5 stars

Car mot

I had a prompt service when I took my car in for a mot

19 January 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Miss Humphries,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

I’m always pleased with the service at…

I’m always pleased with the service at protyre , they explain everything and the job is excellent thankyou

12 January 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Anna​,

We would like to thank you for sharing your feedback regarding the service you received at our Gloucester branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyre repair

Had a slow puncture & booked for a new tyre online. Was able to get an appointment the next day & the team managed to repair the tyre & refunded the amount for the replacement the same day. Great team and great service

7 January 2026
Rated 5 out of 5 stars

Excellent and helpful staff

Excellent and helpful staff, can recommend to all. Been a customer for years with no issues to report.

5 January 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Gary Dennett,

We appreciate you sharing your long-term positive experience you have has with our team at our Gloucester branch.

We're happy to hear that our staff has been helpful and that you recommend us.

Thank you for your feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Helpful and efficient

Helpful and efficient

2 January 2026
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Hello Leslie,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Gloucester branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Absolutely fantastic

They were very friendly and polite.

24 December 2025
Protyre Autocare - Gloucester logo

Reply from Protyre Autocare - Gloucester

Dear Kim Wells,

We're glad you found our team at our Gloucester branch friendly and polite.

Thank you for sharing your positive experience with us,

we appreciate it.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Rated 5 out of 5 stars

Solid Work

Three tyres and a wheel alignment done quickly, solid work. All done before a long trip, so timing was perfect.

27 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look