Protyre Autocare - Folkestone Reviews 

1,012
TrustScore 5 out of 5

4.9

114 Somerset Road, Folkestone, CT19 4NW Folkestone, Kent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Courteous and efficient staff Easy to use website Tyre prices were equal to, or better than, the usual online suppliers Have used this company often over the years

Company replied

Rated 4 out of 5 stars

I had one problem when I arrived at 09.45 the garage was shut but was informed by Graham ( I think ) that they would contact me for another appointment when sorted I got one in the afternoon and jo... See more

Rated 5 out of 5 stars

Good price , air conditioned reception area and the tyres were fitted quickly the day after I ordered them .

Company replied

Rated 5 out of 5 stars

During a recall appointment at an Audi main dealer, I was advised I had a nail in one of the tyres and also that the spare wheel filler was out of date and did I want them replaced. As the car was not... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 114 Somerset Road, Folkestone, CT19 4NW, Folkestone, Kent, United Kingdom

  • 01303 270801

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,012)

34,852 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Friendly, professional staff. No hard sell. I ordered the tyres on line turned up at the allotted time and the tyres were fitted. No fuss. I have been to other tyre fitters as dictated by my job and the contract my company have for the company car and they have been rude, slow and try to sell products I didn’t need. I would always use protyre for my own car tyres

9 June 2025
Rated 5 out of 5 stars

Air conditioning required recharging…

Air conditioning required recharging and pollen filter replacing. Chap at reception was extremely polite and courteous as well as knowledgeable.

Competitive pricing for work which was carried out swiftly. I am very impressed and wouldn’t hesitate in recommending to friends and family

6 June 2025
Rated 4 out of 5 stars

Quick service

Quick service. Parking is an issue though. If you can't get on the forecourt the surrounding roads were very busy with hardly any spaces to park. I had drive round the block 3 times before being able to park on the forecourt.

28 May 2025
Rated 1 out of 5 stars

Not impressed with the service I…

Not impressed with the service I received, took the car back as I wasn't happy with it and got it back in worst condition needing a new drive shaft, probably will never use again

6 May 2025
Unprompted review
Protyre Autocare - Folkestone logo

Reply from Protyre Autocare - Folkestone

Dear Stephen Leigh,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Professional Seevice

Professional, punctual & overall, a perfect service. Added to it, value for money, we shall certainly use again as well as recommend to others.

14 May 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look