I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... See more
Location
Switch locationApple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
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See what reviewers are saying
Friday 7th August in the afternoon I had screw in my passenger side tyre, I went to Elite garage first (closest to my house),was a bit rude & not in so many words “tough, we cannot do until Mo... See more
Company replied
Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... See more
Company replied
Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four t... See more
Company replied
Company details
About Protyre Autocare - Exeter-Sowton
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, United Kingdom
- 01392360022
4.7
Excellent
761 reviews
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Very good service
Very good service, convenient to book in and the job was done on time.
26 June 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Mr Lin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter-Sowton
Dear Jones,
We appreciate your 5-star review!
We are glad you found our service great and prices reasonable at our Exeter-Sowton branch.
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
1 April 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter-Sowton
Hello Gabriele,
We appreciate your 5-star review! We're glad you found our service friendly, quick, and well done.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Exeter-Sowton
Dear Mr Spender,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Exeter-Sowton
Dear Mike,
Thank you for taking the time to share your feedback. We are pleased to hear that you are happy with the service you have received from the team at our Exeter Sowton branch.
We would love the chance to discuss your experience further with you, therefore we have notified the Area Manager of this, and they will make contact with you in due course.
Kindest regards,
Georgia
Customer Care - Protyre
A++++ service
Guys were fab, I called on the morning and they got my car in the same afternoon. Excellent communication, friendly and efficient. Would highly recommend. Thank you!
12 June 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Hollie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great company booking great always buy…
Great company booking great always buy my tyres here for many many years staff excellent always respected as a valued customer very efficiently got my new tyres on in great 👍 professional manner definitely recommended thanks again steven
17 June 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Steven,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter-Sowton
Hello Mr Dix,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter Sowton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre in Sowton
Protyre in Sowton, Exeter, always provide incredibly efficient and thorough service. They are busy, friendly, helpful, knowledgeable and swift.
10 June 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Mrs Stones,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter Sowton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter-Sowton
Hello Lynda,
We're so glad to hear your check-in and tracking were sorted smoothly by the team in centre. Thank you for your kind words about our service.
Best regards,
Eddie
Customer Care - Protyre
They fixed my tyre quickly .
12 June 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Rodney,
We're glad our team in centre could help you quickly fix your tyre. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Exeter-Sowton
Hello Roger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A good experience at Protyre Sowton.
Had a appointment at 2pm, job started right away and back on the road before 3pm.
Fault detail. TPMS light flashing, fault diagnosed, new wheel sensor fitted, all ok.
Good service, apart from hot drinks machine not working.
12 June 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Trevor,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter-Sowton
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Everything went very smoothly with my…
Everything went very smoothly with my air con re-gass. From the convenience of booking on line to actually having the work done.
1 June 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received at our Exeter Sowton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
First class service
I visited the Sowton site twice in a week, once for a replacement tyre thanks to a slow puncture and once for a re gas for the air conditioning system. One booked via the website and one via the telephone. The front of house staff are exemplary in their management of the very busy phone line and desk; juggling multiple enquiries with courtesy and efficiency and offering good advice. If you have booked then they try to keep to time but will also work hard to accommodate drop ins. First class service which is rarer than hen’s teeth these days. Would always recommend.
5 June 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Nicola,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant garage
Brilliant garage - can’t recommend them enough. Very knowledgeable and friendly staff. They went over and above to sort my car out recently. I’ve been using them for years and have never had anything other than great service.
29 May 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Jane,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Exeter Sowton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Exeter-Sowton
Hello Tony,
We're so glad team in centre could complete the job quickly for you. We appreciate your kind words!
Best regards,
Eddie
Customer Care - Protyre
The sowton branch I visited were…
The sowton branch I visited were fantastic. I came down having not booked an appointment and they managed to squeeze fit me around the other bookings.
Great service friendly knowledgeable staff and great value for money.
Truthfully wouldn’t go anywhere else.
3 June 2026
Reply from Protyre Autocare - Exeter-Sowton
Hello Morgan,
Thank you for sharing your positive feedback!
We are delighted to hear that our team at the Sowton branch was able to accommodate you and provide fantastic service. We appreciate your kind words about our friendly and knowledgeable staff and the great value for money. We look forward to welcoming you again in the future.
Best regards,
Eddie
Customer Care - Protyre
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