I was able to book in and pay for my car online for an air con regas in less than 24 hours. The staff are always friendly and helpful. I left the car with them for about an hour, and it was ready to c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Protyre is an excellent garage that consistently delivers great service, whether it’s repairs, tyre changes, or an MOT. They always provide useful, honest feedback, and most importantly, they’re a rep... See more
Company replied
Burt & the mechanics are all great guys who give friendly, great customer service. Nothing is ever a problem & the mechanics do a great job all at a fair competitive price. Can’t recommend them e... See more
Company replied
I booked & paid online for an aircon regas - much better price than I could find in Brighton. Good communication after booking & location easy to find. The staff were friendly & helpful & all comple... See more
Company details
About Protyre Autocare - Crawley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
76 Ifield Road, West Green, RH11 7BQ, Crawley, West Sussex, United Kingdom
- 01293 612211
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aircon re-gas
Had booked aircon re-gas online. Was quick and efficient, arrived on time and waited while they did it. Would use again, good service.
25 June 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Crawley
Hello Anna,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Great service from Protyre Crawley
Great service from Protyre Crawley.
Friendly staff, kept me in the loop throughout.
When a problem arose with the vehicle they advised me perfectly.
Thanks so much for the help! Would recommend
19 June 2025
Unprompted review
Reply from Protyre Autocare - Crawley
Hello Danni,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Crawley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Attentive and quick
18 June 2025
Excellent Service
Friendly, helpful staff. Complete trust in their advice and workmanship.
11 June 2025
Reply from Protyre Autocare - Crawley
Dear V. Edwards,
Thank you for taking the time to share your positive experience at our Crawley branch. We're so pleased to hear that our staff were helpful and that you trust the work we do—it truly means a lot to us!
Kind regards,
Kayleigh
Customer Care
Protyre
So professional and not condescending…
So professional and not condescending at all, very refreshing after the nightmare garages I’ve used in the past (MCP’s)
6 June 2025
My break pads were replaced in a timely…
My break pads were replaced in a timely manner at a reasonable costs.
6 June 2025
friendly helpful staff
2 June 2025
Very friendly team
Very friendly team, excellent service and informative service report and MOT.
I will be doing business with them again
2 June 2025
The staff are always really helpful and…
The staff are always really helpful and friendly. The service provided is great
23 May 2025
Great customer service
Alan and the team are always friendly and ready to help. Always great customer service and always helpful.
22 May 2025
Great staff from booking to completion…
Great staff from booking to completion of work. Very accommodating and helpful always
26 May 2025
Polite and professional.
Polite and professional.
No wait time, tyres were replaced at the exact appointment time.
21 May 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.