Protyre Autocare - Colchester Reviews 

1,620
TrustScore 4.5 out of 5

4.7

Unit 1 Westside Centre, Stanway, CO3 8PH Colchester, Essex, GB


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Rated 5 out of 5 stars

I had tyres fitted the staff were friendly and very efficient.Found me the correct tyres for my car at a reasonable price. Also had a general service done couldn’t fault the complete start to finish... See more

Rated 5 out of 5 stars

I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... See more

Company replied

Rated 4 out of 5 stars

Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... See more

Rated 5 out of 5 stars

I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, United Kingdom

  • 01206 210245

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,620)

33,287 reviews in the last 12 months

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Rated 5 out of 5 stars

INTEGRITY AND PROFESSIONALISM

My car tyre had a slow puncture and I took it to Protyre, where the cause was quickly identified and a permanent repair was able to be made, rather than going to the expense of a new tyre. It was all done in less than an hour. Such honesty and professionalism means my wife and I will continue to look to Protyre in future, as we have done in the past.

25 March 2026
Rated 5 out of 5 stars

Superb customer service

Had stone through tyre, took wheel to Protyre, they asked to leave it with them as they couldn’t do it same day. However a few hours later they rang to advise that was irreparable and new tyre needed. Agreed on a decent budget tyre and would be ready next day. A further phone call later from them saying they managed to fit in and it was ready to collect there and then. Excellent service from this branch and great customer service at a reasonable price - thanks

20 March 2026
Rated 5 out of 5 stars

Had a couple of issues with the brakes…

Had a couple of issues with the brakes but Amy was very professional in dealing with the problem and got them all sorted. When picking the car up Steve the manager was extremely helpful. Will definitely be recommending them and also reuse them in the future.

12 March 2026
Rated 5 out of 5 stars

Problem rectified after Vehicle pulling to the left

I was looked after extremely well by John the technician and Steve the manager, they spent a lot of time to try and rectify a problem I had with my vehicle pulling to the left, after a close examination and 4 wheel tracking done it was suggested that the problem could be a result of cheap budget tyres on the front axle, they have since fitted 2 Falken tyres to the front axle and it has made 100% difference to the problem

9 March 2026
Rated 5 out of 5 stars

Recommend

I had a puncture and everyone was very helpful - from the first call to check for stock through to fitting, everyone was helpful, informative and provided great service.

11 March 2026
Rated 5 out of 5 stars

Good quick service

Got a flat tyre, took it in and they took it off showed me the problem and replaced it there and then. In and out in 40 minutes

20 February 2026
Rated 1 out of 5 stars

Very Disappointed

Booked for my tyre to be changed through Blackcircles.com. Was given a 9am slot which I accepted. Then I get an email to say 9am is not available anymore. I then get offered a choice of a different time so I choose 10am. I get an email confirming my slot at 10am. I even get a reminder email of my 10am slot. Get to the garage and they don't have me down for the 10am slot!!!! No record of the 10am even though I showed them the email confirming my 10am slot! Very disappointing and frustrating!

19 February 2026
Unprompted review
Protyre Autocare - Colchester logo

Reply from Protyre Autocare - Colchester

Dear Sanjit Daby,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

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