Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your c... See more
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Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... See more
Company replied
The tyres were the best price locally, the staff were polite, respectful, efficient and helpful. My only complaint was that as a regular customer of Buckley Tyres, I asked if my new tyres could be fit... See more
Fitted me in, only waited 10 mins young gentleman very polite and thorough in checking my tyres. Even tho it’s not Buckley tyres anymore very good experience definitely be back when my car does need n... See more
Company details
About Protyre Autocare - Buckley
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Mount Terrace Works, CH7 3AE, Buckley, United Kingdom
- 01244 544575
4.5
Excellent
2K reviews
Asks customers to review
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Replacement exhaust
Booked in for an exhaust review as blowing and noisy. They established that it needed replacing from the flex to the back box inclusive. They undertook the work the same day. Upon collection the new chrome exhaust, which a boy racer would have loved as it was louder than the previous one. Returned immediately to be told it takes time to bed in so do 100 miles and return if no better. 200 miles later went back as still noisy and to be fair they replaced it under warranty stating it was faulty. Upon collection to be greeted with a soaking wet seat as they had kindly left the window fully open. Obviously fuming went to the reception to be advised no manager or assistant as both on holiday so would need to wait and did we know anyone with a heater to dry it out ourselves. Anyway exhaust number two was just as bad so upon the manager returning booked car in again for the exhaust to be replaced with an original one not a chrome and it is lovely and quiet. Got there in the end but will not be returning sorry. Buckley Tyres always had a good reputation for quality and service.
4 August 2026
May use AI-assist with repliesRead more
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I booked my vehicle in for checks on…
I booked my vehicle in for checks on exhaust suspension steering brakes tracking. As a previous employee for the company I thought they would have looked after me an done a good job checking my car over as requested by my warranty. But unfortunately they only had the car 20mins an didn't do anything just checked the tracking an brakes with out test driving the vehicle I was extremely disappointed by this. Tbh an won't be returning or recommending them anymore..
19 August 2026
Reply from Protyre Autocare - Buckley
Dear Mr Roberts,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Great service
Friendly staff, really efficient, kept me updated and you know the work completed is genuine.
15 August 2026
Reply from Protyre Autocare - Buckley
Hello Nicki,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very punctual and friendly
19 August 2026
Reply from Protyre Autocare - Buckley
Hello Terry,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great quick and easy service off…
Great quick and easy service off protyre Buckley. Thank you.
19 August 2026
Reply from Protyre Autocare - Buckley
Hello,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the quick and easy service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Buckley
Hello Ms McCann,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick
Quick, efficient, polite and talked through what was done to my car and also a good price
5 August 2026
Reply from Protyre Autocare - Buckley
Hello Mrs Gardner,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Totally trust the staff
As always. Great customer service. No more needs saying. 100% happy
5 August 2026
Reply from Protyre Autocare - Buckley
Hello Kevin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
my slot was on time
my slot was on time, i had a full verbal report of what was needed and what had been done, all to my satisfaction.
3 August 2026
Reply from Protyre Autocare - Buckley
Hello Mr Willis,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Drove straight into the bay on arrival…
Drove straight into the bay on arrival and all done very quickly
29 July 2026
Reply from Protyre Autocare - Buckley
Hello Mrs Hind,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Outstanding customer service
From first contact the lady on reception was really cheerful and pleasant and incredibly efficient. She is a superb ambassador for the company.
Good communication from the young lad who was doing the tyre who explained everything Clearly.
29 July 2026
Reply from Protyre Autocare - Buckley
Hello Gareth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service 👍
29 July 2026
Reply from Protyre Autocare - Buckley
Hello Mr Kostov,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Poor workmanship resulted in failed MOT
Booked car in to get exhaust replaced/repaired at a cost of nearly £500 and then had MOT completed 2 weeks later at another garage which failed on the emissions test (only fail) spoke with staff at protyre who asked us to bring car back to check work and found small hole that hadn't been sealed correctly! Picked up car and will now have to go back to MOT garage for retest. We spoke with maybe 3/4 different staff at Protyre and no one offered a apology or took into consideration our added time and money travelling between garages to get this sorted . The lads that did the work seemed nice and pleasant and indicated that the supplier and parts they used won't great quality which came as a surprise due to the amount we paid in parts and labour for the job.
22 July 2026
Reply from Protyre Autocare - Buckley
Dear Customer,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service and amazing mechanics
Great service and amazing mechanics. The people at the desk always have a smile when i walk through the door.
27 July 2026
Reply from Protyre Autocare - Buckley
Hello Mrs Wolstenholme,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buckley
Hello Mr Kelleher,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Buckley
Hello Carl,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
So helpful and quick
So helpful and quick. Was due to go on holiday and needed my car tyres sorting as had a screw in the tyre . Rang them at 2pm and was back out again by 3.30. Excellent service .
27 July 2026
Reply from Protyre Autocare - Buckley
Hello Alun,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service for over 20 years
Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your car and the tyres are changed in no time. I have no hesitation recommending them.
18 July 2026
Reply from Protyre Autocare - Buckley
Hello Helen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great experience
All of the staff were very helpful and friendly. My car tyre puncture was repaired immediately and very quickly. I would not hesitate to recommend them for any tyre issues.
22 July 2026
Reply from Protyre Autocare - Buckley
Hello Phil,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Still not right!!!! I will bring it back so you can have a look again.
Still problems with exhaust making a noise. Lots of vibration when going over uneven roads,will bring it back when I finish work.
17 July 2026
Reply from Protyre Autocare - Buckley
Dear Mr Andrews,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
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