İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
Company replied
Location
Switch location42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... See more
Company replied
Polite , helpful staff, regas started straight away, good price. Waiting room spacious, clean, wifi, air con, coffee machine. Online booking easy and prices clear. Would use again and recommend.
Very helpful. Got an air con regas, which unfortunately did not fix my air con as they found my air compressor has died. However, they removed the gas and confirmed a full refund would be processed. N... See more
Company details
About Protyre Autocare - Bournemouth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, United Kingdom
- 01202 444999
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly reception
Friendly reception. Prices and options clear. Always happy to help customer
9 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I booked and paid online for 2 new…
I booked and paid online for 2 new tyres to be fitted at 11am. Arrived early as advised ....however, was told due to personal reasons, one fitter had to leave. I know things happen, but was nearly 2 hours later when left!!! Was, however, kept informed and young man on desk very apologetic.
29 January 2026
Reply from Protyre Autocare - Bournemouth
Dear Alison Tanner,
Thank you for sharing your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Made the vehicle safe at short notice.
Very accommodating with a short notice appointment for new tyres to make the car safe on the road. Great communication. I used an online booking to make use of a voucher code.
4 February 2026
Keep getting a pressure in tire error…
Keep getting a pressure in tire error went to Pro Tyre and they advised that the front driver side is slashed and irreparable- although I just replaced the exact front Tyres 3 months before that. I was advised I need to replace the tyre and than was told my back Tyres are worn as well and needed placing too. Why would they put the new Tyres on the front as my car is a front wheel drive I honestly don’t know and will most likely go elsewhere for Tyres in the future
2 February 2026
Reply from Protyre Autocare - Bournemouth
Dear Johan Roberts,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The thoughtfulness of all who work at…
The thoughtfulness of all who work at Protyre is very good , no one could be better than them which is why I go back every time I need tyres even for just putting air in them cos they know what they are doing.
6 February 2026
Great service and good value for money
Great service and good value for money. I have used these guys a few times and have never let me down!
6 February 2026
I had a winter check at Bournemouth…
I had a winter check at Bournemouth protyre. It was great and the staff are fantastic. Thank you so much.
8 January 2026
Unprompted review
Again I have reason to be reporting…
Again I have reason to be reporting here.
Just had a Pirelli Pzero fitted to BMW 435 and made a point of mentioning tyre pressures.
The new tyre had totally different pressure to the others.
28 January 2026
Reply from Protyre Autocare - Bournemouth
Dear J.M,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Fitted me in immediately
Fitted me in immediately. Had the tyres in stock and all done within one hour. Pricing reasonable. Can't ask for more. Excellent coffee as well!!
21 January 2026
Good job 👆
Brad was professional and careful not to mark my rims, which had never had tyres replaced before.
17 January 2026
Pleased customer
Very efficient service. Polite staff and I wasn't waiting too long. Highly recommended
21 January 2026
Joey was really helpful
Joey was really helpful. He looked after us and everyone else who came through the door. He was on the ball the whole time. He was also very kind.
An excellent front of house man!! And excellent service. The waiting area was cosy and the hot chocolate was delicious!
I will definitely recommend you.
21 January 2026
Excellent service.
12 January 2026
Friendly Professional Staff.
10 January 2026
Professional service
12 January 2026
Reply from Protyre Autocare - Bournemouth
Hello Ionut,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Bournemouth
Hello Naveen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Customer service at store is great but...
Customer service at store is great, range of coffees offered, very nice. But time organisation is a disaster. Showed up for a booked time to be told they don't have tyres I have ordered. Rebooked for couple of hurs later. Showed up again and waited 1.5 hours for service to be done. That's why only one star.
9 January 2026
Reply from Protyre Autocare - Bournemouth
Dear Robert Ostry ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good professional service 👍
2 January 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.