The people at Beccles Pro Tyre are always helpful, will also help in an emergency. Professional, friendly. Would highly recommend their great service.
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See what reviewers are saying
Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... See more
Company replied
Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... See more
Company replied
Had a problem with my back caliper as my it was stuck on, so wearing out my brake pads. They sorted out my car. I came to a conclusion that they didn't want to drive the car about and thinking of my s... See more
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Company details
About Protyre Autocare - Beccles
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
- 01502 717885
4.6
Excellent
1K reviews
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Efficient
Efficient
Kept us updated
Did a good job
Very polite we will keep with these
23 September 2026
Reply from Protyre Autocare - Beccles
Hello Daen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I booked an Mot on line for convenience…
I booked an Mot on line for convenience but I know I needed a Tpms sensor done as well , I started ringing the branch on and off from 13:30 on Friday and continued to do so until about 15:30 ,I thought I better contact the main office to see if it was open , I did to be fair get a quick response from kayleigh at head office assuring me someone would get back to me ASAP. They didn't get back to me on the day , they were open Saturday and nothing, waited until 15:30 on Monday and didn't hear back in the meantime from the manager or the branch . I sent emails to both to cancel which was acknowledged by the main office but not the store. I try to use local businesses even thoug they can be more expensive and have used the garage for 13years. This was all put in emails and they didn't seem to care, plus last mot I had a new tyre fitted and when I got home I had my locking wheel nut still on the wheel, it was a young girl working on my car I hadn't seen before and didn't want to get her in trouble as I guess she was learning and I know how that is. So in summary they don't care about keeping locals happy or even replying and you best check your wheels after having any work done, it's very disappointing to use them same business for that long and asking for something incredibly simple that a tyre shop would do every day but it was to much effort to answer the phone or ring me back when requested by head office, I don't normally write to many of these but this just isn't good enough and now myself and my family will no longer use this business.
18 September 2026
Unprompted review
Reply from Protyre Autocare - Beccles
Dear Martin Seager,
Thank you for sharing this and we're sorry to hear that you did not have a positive experience on this occasion.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Fitted new tyre to rim
Fitted tyre but I don't think the value was changed if so it did not have a valve cap fitted and they moved the dirt from the old to the new. Staff friendly. Not sure why protyres gives appointment times as appointment says 1 hour but it took 4.
16 September 2026
Reply from Protyre Autocare - Beccles
Hello Paula,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Our go-to for servicing and MOTs
Always brilliant service from Mark and the team in Beccles. Very proactive and understanding of circumstances. They go the extra mile to get your car safe and back on the road in a prompt and courteous manner.
9 September 2026
Reply from Protyre Autocare - Beccles
Hello Jim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Super fast service
Ordered 2 tyres online which were fitted at Beccles garage - really speedy polite service. Literally in and out in 15 minutes. Excellent service
9 September 2026
Reply from Protyre Autocare - Beccles
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I was given an appointment very…
I was given an appointment very promptly, as usual, and received very friendly reception
7 September 2026
Reply from Protyre Autocare - Beccles
Hello Penelope,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
You wanted £900 to replace 3 items on…
You wanted £900 to replace 3 items on my mot
The 1st garage I rang near me to do the same work was £385 so that's less than 1/2 price !!
Also the manager had just sacked a member of staff for not working very hard after his holiday so they were short staffed lol
7 September 2026
Reply from Protyre Autocare - Beccles
Dear Mr Lloyd,
Thank you for sharing your feedback. We are truly sorry to hear about your recent experience and the concerns you've raised regarding the pricing and staffing. We have passed on your comments to management to investigate further.
If you have any questions or require any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Went beyond expectations
Got 2 tyres for my son and the manager and staff went beyond expectations if I could give them more stars I would. They all did a brilliant job and I highly recommend them
2 September 2026
Reply from Protyre Autocare - Beccles
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Repair was done faster than I expected…
Repair was done faster than I expected and work was cheaper than I was quoted by someone else at the same garage. I'm satisfied with the work done.
28 August 2026
Reply from Protyre Autocare - Beccles
Hello Craig,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service as always
I've used Protyre in Beccles a few times now and have always had great service. They've done my MOT, tyres and tracking and are always friendly and efficient.
31 August 2026
Reply from Protyre Autocare - Beccles
Hello Simon,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service again
Arrived early, did a bit of shopping in the supermarket next door, back less than half hour later and tyre changed and ready to go.
Two great experiences in different ways in last few months.
31 August 2026
Reply from Protyre Autocare - Beccles
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Beccles
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
Very good service, I arrived for my appointment and was attended to immediately, given a free coffee and the tyre was fitted in minutes!
26 August 2026
Reply from Protyre Autocare - Beccles
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
MOT test ready at the booked time
MOT test ready at the booked time, and completed in 45 minutes. Excellent service, and discount for advance booking.
21 August 2026
Reply from Protyre Autocare - Beccles
Hello Paul,
Thank you for taking the time to share your positive feedback!
We are delighted to hear that your MOT was completed efficiently and that you found our service excellent. We appreciate you highlighting the benefit of advance booking.
Best regards,
Eddie
Customer Care - Protyre
Easy to use the website to book an MOT…
Easy to use the website to book an MOT but disappointed with the lack of communication regarding what advisories were
24 August 2026
Reply from Protyre Autocare - Beccles
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Beccles
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Would definitely use again!
Needed 4 new tyres. Ordered online, had an appointment the same day. Staff prompt & courteous. Gave me a rough time for completion of work, but finished before then. Would definitely use again.
19 August 2026
Reply from Protyre Autocare - Beccles
Hello Sandrajane,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
could improve in customer service
could improve in customer service, attitude and feedback
10 August 2026
Reply from Protyre Autocare - Beccles
Dear Ms Fielder ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Beccles branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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