Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave... See more
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Service and MOT done at Beccles. Easy to book and staff always helpful, even when I had to change the date. You can be confident that the work will be done to a high standard and the price won't... See more
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To be fair the service was excellent. I would give them a 4.5 star due to the only problem being that I ordered 2 matching tyres to go match the existing, one one of them was a slightly different vari... See more
Company replied
Had booked in for new tyres to be fitted. I was greeted with a friendly smile , checked what I'd taken my car in for and given an approximate pick up time. On my return my car was all ready to go.... See more
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Company details
About Protyre Autocare - Beccles
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
- 01502 717885
4.6
Excellent
1K reviews
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Had a slow puncture they fitted me in…
Had a slow puncture they fitted me in at fairly short notice.On arrival I was dealt with straight away and within a minutes a puncture in the wall of the tyre was diagnosed so it meant a new tyre.Gave me a range of options and prices and did not try a hard sell but assured me that the cheaper tyre would be ok for my driving habits. Very polite professional and would have no hesitation in returning
10 August 2026
Reply from Protyre Autocare - Beccles
Hello Anthony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always excellent, timely service you can trust.
Service and MOT done at Beccles.
Easy to book and staff always helpful, even when I had to change the date.
You can be confident that the work will be done to a high standard and the price won't be inflated.
Always appreciate free tyre checks between services, and advice re sudden problems with the car.
3 August 2026
Reply from Protyre Autocare - Beccles
Hello Denise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly service and punctual
To be fair the service was excellent. I would give them a 4.5 star due to the only problem being that I ordered 2 matching tyres to go match the existing, one one of them was a slightly different variant of the same tyre to the other new one and the fronts. Not enough difference to be concerned with, and I would strongly suspect down to their supplier not them. Otherwise very efficient, friendly greeting, knew exactly what they were doing, and was done exactly when they said it would be. However feels like it would be petty to knock them down over it as the service couldn't have been any better, so am sticking with the 5 stars.
5 August 2026
Reply from Protyre Autocare - Beccles
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
As always excellent service
As always excellent service. I wouldn’t go anywhere else thank you
3 August 2026
Reply from Protyre Autocare - Beccles
Hello Lyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I went to get my air con re gassed was…
I went to get my air con re gassed was told the pump was broken & was going to cost approx £1500 to replace & get it working again.
Went to another garage a few weeks later to get them to check it out & quote they advised nothing was wrong with the pump and re gassed it now all working fine.
Would not go here again tried to rip me off by quoting excessive amount to get fixed when all it needed was regassing.
Beware.
24 June 2026
Unprompted review
Reply from Protyre Autocare - Beccles
Dear Katherine,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Beccles
Hello Alun,
Thank you for this 5-star review for our Buxton centre. We appreciate you custom and hope to see you again in future.
Best regards,
Eddie
Customer Care - Protyre
Had a burst tyre so needed it fixed…
Had a burst tyre so needed it fixed quickly as im a carer and needed to go to my next client. It was fixed within half a hour, but i didnt get a choice of tyres and was charged over £100. I wouldnt of chosen to pay that much if i was given a choice. I know they stock multiple tyres of various prices, but i DIDNT get a choice. I was also told i would receive a email of the invoice but i never received one
29 July 2026
Reply from Protyre Autocare - Beccles
Dear Karen Montague ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Beccles branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reply from Protyre Autocare - Beccles
Hello Ken,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All fine
All fine . Good service except for the fact that the appointment was delayed (due to lack of staff) but a polite apology was given and the delay did not inconvenience me too much. Follow up check was good too.
24 July 2026
Tyre fitting.
Had booked in for new tyres to be fitted.
I was greeted with a friendly smile , checked what I'd taken my car in for and given an approximate pick up time.
On my return my car was all ready to go.
Extremely good service, polite and welcoming. Would recommend.
17 July 2026
Reply from Protyre Autocare - Beccles
Hello Cassa,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Beccles.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Very good service ,friendly and good…
Very good service ,friendly and good value for money.
10 July 2026
Reply from Protyre Autocare - Beccles
Hello Mr Long,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Car would not go on the ramp so a waste…
Car would not go on the ramp so a waste of time and fuel taking the car there
8 July 2026
Reply from Protyre Autocare - Beccles
Dear Jeremy Jenkins,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Reply from Protyre Autocare - Beccles
Hello Cator,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
great service and honest service
great service and honest service. (manager asked if i was sure i wanted the tyres changed as they were still legal ). Would use again.
25 June 2026
Reply from Protyre Autocare - Beccles
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Even their budget tyres wear well
I have supported my local branch for at least 15 years and I have never had a complaint. Cheerful and businesslike. Even their budget tyres wear well.
Gavin Reid
3 July 2026
Reply from Protyre Autocare - Beccles
Hello Gavin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Beccles
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Beccles
Hello Mr Comeau,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
18 years of wheels and tyres direct.
I have used wheels and tyres direct in Beccles for 18 years since I moved here and I found them, as usual, to be helpful and efficient in their response to my difficulty I shall continue to use them in future.
24 June 2026
Reply from Protyre Autocare - Beccles
Hello Robin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Beccles branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Honest and Thorough.
Gave me honest advice and options.
After investigating the tyre thoroughly found the fault and rectified it at a minimal cost.
15 June 2026
Reply from Protyre Autocare - Beccles
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Beccles branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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