The staff at Protyre in Beccles, Suffolk could not have been any more helpful or efficient. Following an easy on-line booking experience, we were looked after by friendly staff the following day, and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The staff at Protyre in Beccles, Suffolk could not have been any more helpful or efficient. Following an easy on-line booking experience, we were looked after by friendly staff the following day, and... See more
Company replied
I had to have my air-conditioning regassed. I rang Protyre Autocare to see if they could provide this service. Their answer was yes and I had an appointment for the same day. I received an outstand... See more
Company replied
Whenever I have problems with my car they are always there to help. I am always treated with understanding and always told any problems bring it back. I had a flat tyre recently and popped in at 5pm a... See more
Company replied
Servicing done at specified time, no delays. Assisted with faulty item unrelated to my ask, provided clear diagnosis and assisting with a solution on the spot. Staff are great as well, they go a... See more
Written by the company
Written by the company
Unit 2 & 3, Common Lane North, NR34 9BL, Beccles, Beccles, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used wheels and tyres direct in Beccles for 18 years since I moved here and I found them, as usual, to be helpful and efficient in their response to my difficulty I shall continue to use them in future.

Reply from Protyre Autocare - Beccles
Gave me honest advice and options.
After investigating the tyre thoroughly found the fault and rectified it at a minimal cost.

Reply from Protyre Autocare - Beccles
I had to have my air-conditioning regassed. I rang Protyre Autocare to see if they could provide this service. Their answer was yes and I had an appointment for the same day. I received an outstanding service from Protyre and would certainly recommend the. Thank you Protyre.

Reply from Protyre Autocare - Beccles
Helped me with two emergency.. Had a puncture on one car and new battery on another

Reply from Protyre Autocare - Beccles
The staff at Protyre in Beccles, Suffolk could not have been any more helpful or efficient. Following an easy on-line booking experience, we were looked after by friendly staff the following day, and our new battery was fitted very quickly and on time.

Reply from Protyre Autocare - Beccles
Really easy to make an online booking at the last minute. Very friendly staff and efficient service. Cheers!

Reply from Protyre Autocare - Beccles
Excellent servive. Car ready as told and no hidden charges. Really good efficent and knowledgeable staff

Reply from Protyre Autocare - Beccles
Whenever I have problems with my car they are always there to help. I am always treated with understanding and always told any problems bring it back. I had a flat tyre recently and popped in at 5pm and even though they were busy they checked my tyre and replaced it.

Reply from Protyre Autocare - Beccles
Knowledgeable staff good quality service at a competitive price
Five star always brilliant service wouldn’t go anywhere else

Reply from Protyre Autocare - Beccles
I hadn’t realized that my MoT was expiring on that day and the moment I found out I booked on line and I was done on 2 hours . No hidden costs very helpful and down to earth staff. I am now willing to travel 20miles to get my service and Mot done here.
Quick service the following day ie 260526. called to say when ready. Sorted out tyre problems. Car now legal again on the road. Staff friendly as ever.
Servicing done at specified time, no delays.
Assisted with faulty item unrelated to my ask, provided clear diagnosis and assisting with a solution on the spot.
Staff are great as well, they go above and beyond.
The Manager in Beccles is always so very helpful and reassuring.The Beccles Team all give the very of service.
Saved me again! I had a problem with one of my rear brakes locking on . The staff at Protyre managed to sort the problem out with very short notice as I needed the car for an urgent hospital appointment the following day.
I have always found them really helpful and they do a good job. You also get to speak to the person who has done the work which is ideal .
I would recommend them .
Every thing went really well and the staff were really great. The price was very good. the time it took was perfect. Thank you
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.