Needed a new tyre for my failed MOT. Took a visit on a Friday morning to Protyre in Alcester with the intention of getting a new tyre fitted the following Monday thinking they would need to order the... See more
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Location
Switch locationUnit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB
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See what reviewers are saying
Booked in for an MOT - very helpful, professional and efficient, no waiting around, started on my car straight away. Would definitely recommend- thank you so much 🙏
Company replied
Protyre Alcester are consistently clear with solutions and pricing. They deliver what they say in a very friendly manner and can be relied upon to give you value for money advice for your vehicle.
Company replied
Was looking for 2 new tyers, contacted this location was booked in quickly, tyer prices were very competitive, arrived and fitted in under an hour, all done no drama. Following on after this my car... See more
Company replied
Company details
About Protyre Autocare - Alcester
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, United Kingdom
- 01789 764033
4.7
Excellent
1K reviews
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Superb service. Definitely recommend
Friendly professional staff and very good service, highly recommend these guys!
22 July 2026
Reply from Protyre Autocare - Alcester
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and very efficient first class
15 July 2026
Reply from Protyre Autocare - Alcester
Hello Bill,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Pit stop very slow
Tyres were exactly what I needed at a good price but had to wait for an hour and a half to be fitted even with an allotted time slot.
11 July 2026
Great Mot.
Really nice garage and this is the second time I have used them and will do again.
10 July 2026
Reply from Protyre Autocare - Alcester
Hello Saul,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Thorough attention and pleasant staff
15 July 2026
Reply from Protyre Autocare - Alcester
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good company to deal with
We felt welcome and were dealt with promptly. Work was carried out satisfactorily.
13 July 2026
Reply from Protyre Autocare - Alcester
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful informative polite staff
Helpful informative polite staff
Careful check of tyres and full explanation that I needed new tyres.
No difficulty in booking time for work to be done
Thank you
8 July 2026
Reply from Protyre Autocare - Alcester
Dear Mrs Morgan,
Thank you for sharing your positive feedback!
We are delighted to hear that you found our staff helpful, informative, and polite, and that the tyre check and explanation met your expectations.
We appreciate you highlighting the ease of booking at our Alcester branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care -Protyre
Efficient Tyre Repair
I enquired about a replacement tyre for my wife's Golf and was told it was in stock. Appointment agreed for that afternoon to establish whether a repair was possible. It was and it was done very quickly at a reasonable price. Very tempted to get my six year old BMW 4-series serviced there in future.
29 June 2026
Reply from Protyre Autocare - Alcester
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent prompt attention to tracking…
Excellent prompt attention to tracking both front & rear wheels
6 July 2026
Reply from Protyre Autocare - Alcester
Hello LJB,
Thank you for taking the time to share your positive experience. We are so pleased to hear that you received excellent and prompt attention regarding your tracking from our team at Alcester. We truly appreciate your feedback and custom!
Best regards,
Eddie
Customer Care - Protyre
On time good communication when neede
On time good communication when neede. Very friendly
6 July 2026
Reply from Protyre Autocare - Alcester
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly efficient service
Friendly efficient service at convenient location.
All made even sweeter with a discount promotion!
Very happy
25 June 2026
Reply from Protyre Autocare - Alcester
Hello Graham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Alcester
Hello Adrian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
So easy to chose the appropriate tyres…
So easy to chose the appropriate tyres and make the booking. Prompt, efficient and friendly service once there. In and out in 45 minutes : )
1 July 2026
Reply from Protyre Autocare - Alcester
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Alcester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Alcester
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Awesome Customer Service
From the initial phone call and meeting the guys for my A/C regas, I was most impressed with everyone. Friendly, efficient and professional.
Great team and highly recommended.
1 July 2026
Reply from Protyre Autocare - Alcester
Hello Pete,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Alcester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very good service
Very good service. Booked in for 9am for 2 tyres. All done in no time. Out within 45 mins. Great tyres
24 June 2026
Reply from Protyre Autocare - Alcester
Hello Paul,
We are so happy to hear you had such a positive and efficient experience with us. Thank you for your kind words and for choosing our services!
Best regards,
Eddie
Customer Care - Protyre
Excellent all round
Very easy to book online, very friendly well-informed, helpful service from front-of-house
24 June 2026
Reply from Protyre Autocare - Alcester
Hello Keith,
We're so happy to hear you found our online booking easy and our front-of-house service friendly and helpful. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
Did the job at the time they said and…
Did the job at the time they said and car returned to me really quick as well. Manager was pleasant and efficient as well
22 June 2026
Reply from Protyre Autocare - Alcester
Hello Brendan,
We truly appreciate you sharing your positive feedback! We are delighted to hear that our in centre team provided efficient service and a pleasant experience.
Best regards,
Eddie
Customer Care - Protyre
Reply from Protyre Autocare - Alcester
Dear Sue,
We are delighted to hear you had a positive experience with our team at our Alcester branch.
We appreciate your kind words.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Replacement wiper bkades
My windscreen wiper blades were replaced the same day and very quickly done after I brought the car in. Staff were exceptionally pleasant and helpful!
13 June 2026
Reply from Protyre Autocare - Alcester
Hello Diana,
We're so glad to hear your windscreen wiper blades were replaced quickly and efficiently by the in centre team. It's wonderful that our staff provided pleasant and helpful service! Thank you for your positive feedback.
Best regards,
Eddie
Customer Care - Protyre
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