Protyre Autocare - Alcester Reviews 979

TrustScore 4.5 out of 5

4.7

Unit 3 Arden Bus Centre, Arden Road, B49 6HW Alcester, Warwickshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Called in unexpectantly with puncture. Fitted us in and resolved the problem. Not easy when you have appointments but did your best to help us. Shall tell our fellow neighbours.

Rated 4 out of 5 stars

My tyres were purchased via Blackcircles so this was just a visit for fitting and I was first booking of the day. The team completed the work efficiently and well. Very good overall. No 5th star... See more

Rated 5 out of 5 stars

We decided to use Protyre as Aidan the manager at ATS who we'd used for several years, was moving there. Completely took a chance but found that the experience was every bit as good as before. Everyon... See more

Rated 5 out of 5 stars

air conditioning re- gas. air con service explained and done very efficiently. Have used the car to travel to Devon and back, A/C worked fine even during this heat wave. Costs very competitive when co... See more


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Unit 3 Arden Bus Centre, Arden Road, B49 6HW, Alcester, Warwickshire, United Kingdom

  • 01789 764033

4.7

Excellent

TrustScore 4.5 out of 5

979 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience!

I was running late from my work as had an appointment at 5. Phoned and said I may be late and have to reschedule. They said if I could get there for 20 past 5 they would fit my tire. Got there and they did it super fast. Just as they were about to close! Very happy! Great service!

10 June 2026
Rated 4 out of 5 stars

Overall very good

My tyres were purchased via Blackcircles so this was just a visit for fitting and I was first booking of the day. The team completed the work efficiently and well. Very good overall. No 5th star as it took time for someone to be available on reception (but as mention I was first booking of the day).

3 June 2026
Rated 2 out of 5 stars

Really nice and friendly team, but £500 wasted

Really nice and friendly team, great service as well!

I had paid £500 for new TPMS sensors to get me through the MOT however the issue came back the next day and i was told after taking it back only the main dealer could fix it.... with no mention of the fact i have effectively wasted £500 .... on top of the MOT / service.

Wouldve been nice to be offered some sort of refund or even apology hahah ... nice guys tho!

29 May 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Dear Customer,

Thank you for taking the time to share your concerns.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Rated 5 out of 5 stars

The staff have been so very helpful to…

The staff have been so very helpful to me. My vehicle has needed a lot doing at it.

20 May 2026
Protyre Autocare - Alcester logo

Reply from Protyre Autocare - Alcester

Hello Linda,

We're so glad to hear our team in centre was helpful. We appreciate your kind words and thank you for your feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Tyre Fitting

Aidan Phillips at Alcester made ordering and the fitting of 4 new tyres very easy from the recommendation to the fitting itself. Would certainly recommend.

20 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look