Protyre Autocare - Aberystwyth Reviews 

494
TrustScore 4.5 out of 5

4.7

Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ Aberystwyth, Ceredigion, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Easy to preselect tyres etc online. Booking confirmed for work to be undertaken and order placed with my choice of date and time. Returned within the hour as quoted for completion, all ready to colle... See more

Rated 5 out of 5 stars

Called in hoping they could check my tracking which they did and whilst there I asked if they could regas my air con which again they obliged. Great bunch of young lads and nothing was too much troubl... See more

Rated 5 out of 5 stars

Got a competitive quote from Liam for 2 new front tyres.Booked the car in for following day. All on time and quick turnaround! Decided to go with Liam’s recommendation to try the cheaper mid range Fal... See more

Rated 5 out of 5 stars

Needed some help with a slow puncture and checking state of spare prior to MOT. Nothing was too much trouble... Really - really helpful... Sorted everything out and even put the spare back - with a... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ, Aberystwyth, Ceredigion, United Kingdom

  • 01970 611166

4.7

Excellent

TrustScore 4.5 out of 5

494 reviews

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4.7

All reviews

(494)

34,696 reviews in the last 12 months

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Rated 5 out of 5 stars

We visited west moors garage for new…tyres

We visited west moors garage for new tyres for our bmwx3 and found the team friendly and helpful especially the guy on reception, don’t know his name. On the way home, we experienced a juddering, so went back next day, the team looked at the tyres and weren’t happy about the fit, Southey went and fetched new tyres and fitted them again. We just thought the staff were very busy and never stopped, they definitely needed a thank you.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and did a good job

Very helpful and did a good job

15 July 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Bernard,

We're happy to hear that our assistance was helpful and effective. Thank you for sharing your positive experience with us.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish they even rang me the week before when it was originally booked in to inform me that the tyres hadn't arrived and could be re-schedule. Will definitely be returning for future work

9 July 2025
Rated 5 out of 5 stars

Excellent attitude from the staff and…

Excellent attitude from the staff and fitters ...could be more polite or helpful if they tried...especially Dave

30 June 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear Mathew Leeman,
We appreciate your positive feedback regarding our team's helpfulness and attitude at our Aberystwyth branch. It's wonderful to hear they exceeded your expectations with their service. we will look forward to seeing you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Excellent service nothing is to much…

Excellent service nothing is to much trouble.
Very helpful and very knowledgeable

23 June 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Jan,

We appreciate you taking the time to share your positive experience at our Aberystwyth branch. We're happy to hear that our team was helpful and knowledgeable, and that nothing was too much trouble.

Kindest regards,
Georgia
Customer care - Protyre

Rated 1 out of 5 stars

Really bad all round experience

Really bad all round experience! Never again! as protyre were the cheapest for the tyre I wanted, the nearest branch was over an hour from me, this wasn't the problem. The problem started when they blew the inner tube, but he gave me his word and guaranteed he would get another and fit it by the afternoon. So I left it with him and waited for his call, I waited until 3.30pm, then called in to see if it was ready, another member of staff said he can't get one until next day. Really bad communication, know one called to let me know, I wasted all day there waiting and ended up taking away my wheel in bits, as they took the sprocket off, (which didn't need to be). Also had to source another tube elsewhere as I wasn't travelling back up there again the next day, taking another day off work. Also still had had to pay the fitting charge! One star is too high!!

23 June 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear Darren Swain,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Nice and easy

Nice and easy, trouble free.

23 June 2025
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Mike,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care - Protyre

Rated 4 out of 5 stars

Great service.

Very good service and I liked the way a new trainee was being introduced. Given the job to do but overseen politely.
The only criticism is that I was not told until after I had seen the car, that the two new tyres could not be fitted to the rear .
Its no problem but I think I should have been told when I was paying, not when I queried it later.

18 June 2025
Rated 5 out of 5 stars

Did me the best deal on two rear…

Did me the best deal on two rear Pirelli tyres for the Porsche in 20 inch £575 ! Had a reasonable priced repair on a screw in the tyre £27.50 only 3 days before to get me by while on holiday in Aberystwyth… will be back for fronts when next in Aberystwyth to see friends and family …

5 June 2025

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