Protyre Autocare - Aberystwyth Reviews 

520
•
TrustScore 4.5 out of 5

4.6

Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ Aberystwyth, Ceredigion, GB

•

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Rated 3 out of 5 stars

Tyre fitting all ok however no seat cover used and steering wheel all dirty. Noticed tyre fitter had not washed his hands(brake dust etc) before returning the vehicle to waiting area. This has now bee... See more

Company replied

Rated 5 out of 5 stars

Very friendly and helpful service from the knowledgeable staff from Huws Tyres in Aberystwyth. Welcoming waiting area with clean toilets and comfortable seating. Good that they also do some free che... See more

Company replied

Rated 5 out of 5 stars

Excellent service, very professional and welcoming. Very reasonable prices too. Won’t go anywhere else now. The staff were so nice and made me feel comfortable which is important as a young woman visi... See more

Company replied

Rated 5 out of 5 stars

Got a competitive quote from Liam for 2 new front tyres.Booked the car in for following day. All on time and quick turnaround! Decided to go with Liam’s recommendation to try the cheaper mid range Fal... See more


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ, Aberystwyth, Ceredigion, United Kingdom

  • 01970 611166

4.6

Excellent

TrustScore 4.5 out of 5

520 reviews

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4.6

All reviews

(520)

33,081 reviews in the last 12 months

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Rated 2 out of 5 stars

Had to bring the car back three times…

Had to bring the car back three times for tyres.and a bulb.then told the brake pads needed changing.it had a mot with you 5 days before.and the bulb was not changed.very poor service.citroen ci.and my son had to take his renault back twise.

2 November 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear David Puddle, 

Thank you for sharing your feedback regarding your recent visits for both the Citroen and the Renault.

It is disappointing to hear that you had to return multiple times for the tyres and bulb. This does not reflect the level of service we aim to provide. Your comments have been passed onto management to ensure these issues are looked into and addressed.

If you have any questions or for any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I found Ben so very helpful and he went…

I found Ben so very helpful and he went out of his way to assist me. Thank you to him.
Regards
Gill Morrell

21 October 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Mrs Morrell,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Friendly

Friendly, helpful and good communication.

13 October 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Andrew,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 3 out of 5 stars

Tyre fitting all ok however no seat…

Tyre fitting all ok however no seat cover used and steering wheel all dirty. Noticed tyre fitter had not washed his hands(brake dust etc) before returning the vehicle to waiting area. This has now been resolved to my complete satisfaction thanks to the ever helpful Ben

14 October 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear Customer,

Thank you for your feedback . We are sorry to hear that your recent visit to our Aberystwyth branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 1 out of 5 stars

Totally let down

I was told the night before that they had the tyre that I needed and they would hold it for me, the next morning when I arrived after waiting for 3/4 of an hour I was told the 3 goodyear tires they had were no longer available as the police had taken them as they had a contract with them, then was pressurised into buying two dulop to put on the front I eventtualy managed to buy a cheap tyre and put it on the rear and the rear tire put on the front so I had two goodyear on the front and would excange it for goodyear when I get home

17 October 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear arthur norman holden ,

Thank you for your feedback . We are sorry to hear that your recent visit to our Aberystwyth branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, all work completed as per the booking.

19 October 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service

Great service, thanks!

19 October 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Dave,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Thorough checklist of everything

Thorough checklist of everything. Quick and efficient service.

14 October 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

What a great team of people

What a great team of people. They stayed on and waited for me to get there fitted a new tyre so we could continue our weekend.
Many many thanks

10 October 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Mr Roe,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service

Excellent service, very professional and welcoming. Very reasonable prices too. Won’t go anywhere else now. The staff were so nice and made me feel comfortable which is important as a young woman visiting a garage.

29 September 2026
Unprompted review
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Jordan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very friendly and helpful service at Huws

Very friendly and helpful service from the knowledgeable staff from Huws Tyres in Aberystwyth. Welcoming waiting area with clean toilets and comfortable seating. Good that they also do some free checks to make sure your brakes and brake fluid etc. are all okay.

10 October 2026
Unprompted review
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Charles,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberstwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Everyone always welcoming and so a…

Everyone always welcoming and so a brilliant job

30 September 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer service…

Great staff with good customer service and very high knowledge of what needs doing

30 September 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Rita​,

We would like to thank you for sharing your feedback regarding the service you received at our Aberystwyth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 4 out of 5 stars

Knowledgeable and helpful staff

Knowledgeable and helpful staff, good prices. Appointments kept appropriately.

24 September 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Aberystwyth branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

All good as always

All good as always

28 September 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The boys really pulled out all the…

The boys really pulled out all the stops at a difficult time for us, due to the death of elderly mother.

21 September 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Dear Chris Smith,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Rated 5 out of 5 stars

Very efficient

Very efficient

28 August 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Ms Owen,

Thank you very much for leaving us this 5-star review. We are pleased that you found the service provided to be efficient. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Professional and courteous towards…

Professional and courteous towards customers.
Able to advise on how to proceed with repairs etc .

31 August 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Mrs Davies,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberstwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great service thanks.

31 August 2026
Protyre Autocare - Aberystwyth logo

Reply from Protyre Autocare - Aberystwyth

Hello Mr Clarke,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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