Prospect Estate Agency Reviews 

Nancy has been a great property for my property in Reading for sometime. She has been my point of contact for just over 5 years. Professional, efficient and friendly, Nancy has always gone out of her way to try to do what’s best and kept me regularly in the loop with changes. Relationships are fundamental in property management so thank you for everything you’ve done.

To whom it may concern.

We own the property at 37 Thorney House, Drake Way, Reading , Berkshire, RG2-0GZ.
This property had been managed by Prospects In Reading for letting purposes over more than 10 years. Nancy Suri MARLA, the senior property portfolio partner at Prospects had been and is still the lady who deals with our property. We have had very many telephone conversations relating to any issues arising in relation to the tenancy or even the tenants. Through these conversations and from the experience of her efficient management providing a seamless line of tenants over these years and we have come to trust and depend on her and act upon her counsel relating to any potential issues or any repairs or replacement of electrical items. Nancy plays a major role representing Prospects as well as looking after our interests as landlords and she understands our mindset and viewpoint and she has earned our confidence that we find her guidance just and fair and efficient, and we have no hesitation in accepting her advice.
Her demeanour on the telephone has always been very courteous, respectable, sympathetic to our needs and full of empathy.
Such a person would be an advert to any institution and we attribute all her qualities as that of Prospects agency as well and will not hesitate to recommend the agency to our friends or family For letting management and in particular Nancy Suri as an efficient and caring property manager.
So far, we have had no complaints or concerns relating to Nancy but full of praise and gratitude and indirectly therefore for Prospects agency as well.
We wish Nancy a continued and efficient career and a happy life.

With regards and respect to all concerned

Dr V R and Mrs J Thava

Prospect Reading Mr Colin Charles absolutely wonderful man credit to the prospect brand. Thank you, from Family Grewal

Since utilising Prospect and liaising with Nicola (specifically) my experience was brilliant throughout — helpful, responsive, and consistently efficient with her replies. She’s been honest and straightforward at every step, which made everything much easier and far less stressful. I’d happily recommend Nicola to anyone looking for a reliable letting agent.

We have used the agency for a number of years.
Nancy Suri our agent is always helpful and responsive whereas other firms and agents have not always been as good.

Great work so far. They have put my property on the market and found a number of interested people. It's still early days, but I'm confident that Mike and his team will find a good buyer. Thanks again Mike

I had a wonderful experience renting a property through Nancy at Prospect. She was always quick to respond, incredibly professional and friendly. The whole process was smooth and Nancy ensured a seamless renting experience for me .

Communication with Nancy Suri Marla about our rental property is always prompt and gets the queries resolved quickly and with a handy man to do what every is required, or the appropriate qualified plumber or electrician to do the certification required.

We recently sold our house through Prospect. Our sale was handled by Beth Murphy and we couldn't be happier with the experience. From the initial valuation to completion, they were professional, knowledgeable, and proactive.
They handled all viewings efficiently and kept us informed with regular feedback. They kept us in the loop throughout the entire chain, to ensure the sale ran smoothly. I would highly recommend them to anyone looking to sell. Thank you

My chain had a few moving parts and took a fair bit of time to come together, but Beth Murphy was brilliant throughout.

Beth made sure I was always up to date, which made a big difference during what can be a stressful process. Her quick responses gave confidence throughout.

On key days, especially around exchange and completion, she was on top of everything and made sure I was fully informed, which really helped things feel smooth and under control.

I really appreciate all her support and recommend Beth to anyone going through a property purchase.

Nancy Suri has been my senior property manager at Prospect Estate Agency in Reading for the past 4 years, and I have always found her service to be consistently good and reliable.
She handles day-to-day matters efficiently, responds to queries in a timely manner, and keeps communication clear and straightforward. Any issues I’ve raised over the years have been dealt with professionally, although there have been some glitches but were resolved quickly.
I appreciate her steady, competent approach and would have no hesitation in recommending her to other clients.

We’ve been tenants for the past year, and our experience with the Nancy S Marla (property manager) has been excellent. She has always been professional, approachable, and quick to respond to any queries or requests. Throughout our tenancy, everything has been handled smoothly and efficiently, and we haven’t faced any issues at all.

We recently renewed our contract, which reflects how happy we are with her management and support. Overall, a great experience and we would highly recommend her as a property manager.

I am very happy being a tenant with this company, especially Emily Cross. She is always there to help, any issues are resolved very fast. The communication is clear and positive.

I am renting an apartment in Reading in last 4 years, which is managed by Prospect via Ms. Emily Cross. I am happy with the service, Emily is responsive, speedy and professional. If I need to move to a bigger place, will use Prospect again. Benny

Our chain sale process was complicated with months of waiting for the legal work to finish and vast documentations, but Ross, Akansha & their team were throughout the process of this long 5 months by constantly supporting and updating us with the development. Though it was a very hectic process but because of them our transition was extremely smooth as Akansha kept us updated throughout the process and on the day of exchange of the contract, Ross was constantly updating us with the latest information so, we were well informed throughout the process. 100% going to recommend them to my friends and family. Very professional team and extremely helpful.

Nancy Suri has been managing my properties for few years now and has always been consistent in her performance, professional and highly reliable.

Nancy Suri

Nancy has managed our property with a great deal of professionalism. She has been proactive in communicating with us and the tenants.

Definitely recommended especially working with her.

I had a very positive experience working with my property agent, Nancy Suri Marla especially when I first moved into my apartment. She was incredibly helpful and responsive in addressing the initial questions and issues I had. From queries about the window to concerns around the curtains, she was quick to assist and ensured everything was looked into and resolved as smoothly as possible.

Her communication was clear and reassuring, which made settling into the property much less stressful. I really appreciated her proactive approach and willingness to help during that initial period.

Overall, she was professional, supportive, and easy to deal with, and I would gladly recommend her to others.

I have had a very positive experience working with Nancy Suri. She addressed my requests promptly and in a practical, solution‑oriented manner, which made collaboration efficient and straightforward. Nancy is a clear and effective communicator, and I always felt that issues were understood and handled with care and professionalism. Overall, she has been reliable, responsive, and a pleasure to work with.

Nancy has been great, and I would like to give her high 5* recommendation, thanks so much.