AP Morgan Reviews 

4,193
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 595 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally helpful, professional, and friendly when showing properties and guiding them through visits. People truly appreciate the clear communication and prompt support provided by the team throughout the entire property buying or selling process. Consumers note that agents possess extensive knowledge about local areas and are always ready to answer questions thoroughly without making anyone feel rushed. Reviewers often describe how accessible, kind, and proactive the team remains, ensuring that property transactions feel remarkably smooth, reassuring, and enjoyable from start to finish.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that agents are consistently friendly, professional,... See more

Service

Clients share positive opinions on service, highlighting that everyone they interacted with was extremely... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting accessible... See more

User experience

Users describe positive interactions with user experience, highlighting that representatives are friendly,... See more

Location

People report positive experiences with location, noting that reviewers knew lots about the property and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simon Woodroffe recently showed us around a lovely property in Wythall. Although we didn’t end up offering on the property, we wanted to thank Simon for his helpful, friendly and professional manner.... See more

Rated 5 out of 5 stars

I have recently bought a property through AP Morgan, Redditch. Everyone that I interacted with were extremely helpful, professional and friendly. Laura from aftersales was an absolute STAR! She kept m... See more

Rated 5 out of 5 stars

My experience with AP Morgan has been great. In particular I would like to thank Ilene for being so helpful and kind. Ilene always kept me up to date with the latest details and was prompt in her work... See more

Rated 5 out of 5 stars

Simon from AP Morgan, Bromsgrove showed us around a property. He was punctual, polite and very knowledgeable about the property and local area. He answered our questions honestly and gave us plenty of... See more

Company replied


Company details

  1. Real Estate Agency
  2. also in
  3. Apartment Rental Agency
  4. Property Management Company
  5. Real Estate Agents
  6. Real Estate Appraiser
  7. Real Estate Rental Agency

Written by the company

AP Morgan are multi-award-winning, leading independent estate and letting agents with offices across the West Midlands. We strive to provide a professional, transparent, and personal service by blending the latest cutting-edge technology & highly trained staff with good "old-fashioned" values. We pride ourselves on being a close-knit team of property professionals that are proud of the areas we live in throughout the West Midlands, and have built our team in order to provide the best possible service to local customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(4,193)

595 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

From initial consultation to…

From initial consultation to subsequently launching the property onto the market the team were outstanding. Smooth simple process clearly explained with maintained regular contact. Special mention for Erin branch manager and Tom.

21 October 2026
Unprompted review
Rated 5 out of 5 stars

A Professional and warm welcome today…

A professional and warm welcome today from Shaana Qureshi. During the viewing Shaana gave us the space and time to explore the property, whilst also being close at hand to answer our questions. One question required more attention so Shaana immediately called the office to enquire and was then able to feed back to us.

24 October 2026
Unprompted review
Rated 5 out of 5 stars

Simon

Simon Woodroffe recently showed us around a lovely property in Wythall. Although we didn’t end up offering on the property, we wanted to thank Simon for his helpful, friendly and professional manner. We had a long weekend full of viewing properties and Simon stood out amongst the agents we met. Thank you Simon and we’re pleased to see the property is now SSTC.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Purchasing a house

We started our journey of purchasing a house through ap Morgan. Initially our experiance with them was disappointing as there was a lack of communication, there was not an appointed person who we could contact if we wanted an update or had any questions. We were passed from pillar to post for the the first 5 months of the process. This caused unnecessary stress in amongst already what is a stressful situation. we were eventually appointed to madiah who over the last few weeks of the process has been great! She has been In contact with us every week if not a couple of times a week. Has kept us updated of were we are in the process and thankfully we have finally exchanged contracts. Madiah has made up for the stress and frustration we faced with ap Morgan initially. Keep up the good work!

23 October 2026
Unprompted review
Rated 5 out of 5 stars

AP Morgan, Redditch

I have recently bought a property through AP Morgan, Redditch. Everyone that I interacted with were extremely helpful, professional and friendly. Laura from aftersales was an absolute STAR! She kept me informed every step of the way.

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Jack was very attentive during our viewing. Answering all our questions and some general conversation too which made us feel more welcomed. Thank you Jack.

16 October 2026
Unprompted review

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