Property118 Reviews 180

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website as a fabulous forum and an invaluable resource, providing insightful articles, daily updates, and a platform for landlords to connect and share experiences. People frequently highlight the excellent service and support, noting the team's professionalism, knowledge, and helpfulness in various property matters, including tax planning and structuring. However, some customers were not happy with the service, mentioning significant delays and uncompleted work, particularly when referred to associated legal services. A few other people also felt that communication became dismissive when issues were raised, and they experienced a lack of engagement when attempting to escalate problems.

What people talk about most

Website

Customers had positive experiences with the website, consistently praising it as a valuable and essential... See more

Service

Users describe positive interactions with service, highlighting the company's expertise in tax planning and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, knowledge, and... See more

User experience

People report positive experiences with user experience. Customers consistently find the platform to be a... See more

Customer service

Reviewers highlight positive aspects of customer service, praising their helpfulness and expertise. Many... See more

Based on these reviews

Rated 5 out of 5 stars

This is a fabulous forum. You can get lots of advice and guidance on a range of issues. The founder has excellent knowledge on property investment and there are many other contributors who are able... See more

Company replied

Rated 5 out of 5 stars

How anyone can let Property out without going on 118 is gonna' be hard work. Landlady's/Landlords, the information on this site is invaluable. Whatever problem or issue of question you have, yo... See more

Company replied

Rated 5 out of 5 stars

News relevant to landlords is posted quickly. Articles posted by Property118 are well worded and sound advice. Some advertorials are a bit biased but are clearly labelled. There is a good body of w... See more

Company replied

Rated 5 out of 5 stars

We have worked with Property118 for a number of years and have been referred to many landlords through their platform. What sets them apart is that they do not push a one-size-fits-all soluti... See more

Company replied


Company details

Written by the company

Sharing best practice for UK landlords and the Private Rented sector


Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We have worked with Property118 for 5 years

We have worked with Property118 for a number of years and have been referred to many landlords through their platform.

What sets them apart is that they do not push a one-size-fits-all solution. They take time to understand each landlord’s wider goals, whether that involves selling, restructuring, improving cashflow or planning for retirement.

The clients introduced to us have generally been well-informed, realistic and properly engaged, which says a lot about the quality of the Property118 process.

The P118 team clearly understand the commercial realities landlords face and have built genuine trust with their audience over many years.

If you are a landlord looking for credible guidance and practical thinking, Property118 is an excellent place to start.

23 April 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your continued partnership and for sharing such thoughtful feedback. It’s great to hear that the introductions coming through are well-prepared and aligned, and that the approach we take around understanding individual objectives is making a difference. We value the trust built on all sides and look forward to continuing to support you and your clients.

Rated 5 out of 5 stars

I’d highly recommend Property118

I’d highly recommend Property118. They have a sharp eye for detail and are always ready to help with any questions I’ve had.

They consistently produce high-quality, insightful content—especially valuable in a climate that’s becoming increasingly challenging for landlords. The team are knowledgeable, approachable, and genuinely supportive, which makes a big difference when building trust.

If you’re looking for a company with real expertise in tax planning and property matters, you won’t be disappointed.

19 November 2025
Unprompted review
Property118 logo

Reply from Property118

Thank you for the recommendation. We’re pleased to hear you’ve found the support and insight valuable, especially in a challenging market. It’s great to know our team has made a positive difference—much appreciated.

Rated 5 out of 5 stars

Excellent Insights into real life for landlords

I've been a keen follower of Property 118 for many years and the forum gives an insight ( positive and negative) into the real life issues facing landlords. Quite a few post have defiantly put me ahead of impending legislation and I've learnt a lot from others peoples experiences. I recently took on some mentoring from one of the property experts at Property 118 and its been a very useful experience and giving me a real plan for the future of my career as a landlord and branching out into other sectors.

22 April 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for being part of the community for so long. It’s great to hear the recent support has been useful in shaping your next steps. Wishing you every success as you move forward.

Rated 5 out of 5 stars

Property investment strategies

Had an initial evaluation of my property business with Mark whose knowledge was extensive. With different strategies which were not even on my radar. If you are considering different strategies in order to reduce IHT and improved cash flows don’t consider consulting with anyone else in the first instance.

17 April 2026
Unprompted review
Property118 logo

Reply from Property118

Great to hear the initial evaluation added value and brought fresh perspective. Taking a step back to review structure, cash flow and longer-term planning often provides greater clarity and helps shape a more confident way forward.

Rated 4 out of 5 stars

Complexity made simple by sharing

In this ever increasing complexity of making a profit is being identified by actual landlords with these concerns.
Property118 allows me to plan financial growth with subcribers comments.. how else would i be able see others opinions which I may not have considered.
Being landlord is lonely but lively journey.

17 April 2026
Unprompted review
Property118 logo

Reply from Property118

It’s good to hear the platform is helping you navigate the increasing complexity of the sector. Access to real-world perspectives from other landlords can make a meaningful difference when weighing decisions and spotting considerations that might otherwise be missed.

Rated 5 out of 5 stars

Property 118 has been at the forefront…

Property 118 has been at the forefront of offering balanced landlord advice and information for a number of years.

In my recent dealings with them I have found them to have a vast knowledge of the industry and I would recommend them without hesitation.

16 April 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your continued support — it’s great to hear the advice and insight have been valuable, and we appreciate your recommendation.

Rated 5 out of 5 stars

Friendly and approachable

Friendly and approachable, long term strategic thinking and knowledge of sector - thank you

16 April 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your feedback — it’s great to know the support, sector insight and longer-term perspective are coming across clearly.

Rated 5 out of 5 stars

The recent landlords survey was excellent and well timed

The recent landlords survey was excellent. Well timed and describes the private rental sector - especially what's going to drive the change and the response to RRA . I understand more survey results coming.

15 April 2026
Unprompted review
Property118 logo

Reply from Property118

Thanks for your feedback — glad you found the survey timely and insightful on the sector and the RRA. More results coming soon.

Rated 5 out of 5 stars

A professional and knowledgeable business

Property investment is complicated, not least because the government insists on bringing in ever-more ill-considered rules and regulations that have unintended consequences. I have run a rental business for over 20 years, and I am grateful to Property118 for being there to provide expert knowledge and guidance to the BTL and PRS sectors. Their advice is more useful, better written (and sometimes more accurate!) than HMRC’s own guidance notes. I would recommend Property118 to any landlord that is seeking clear and professional advice.

20 January 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for sharing your experience. We’re pleased to hear the insights and guidance have been useful over the years, particularly given how complex the sector has become.

Rated 5 out of 5 stars

Fast, genuine response from the Property118 team

Reached out to Property118 about publishing a contributor article on the Renters' Rights Act changes. Mark responded within the hour, introduced me to another founder in the space, and offered to work with our editorial team on getting the piece published. Fast, generous response from a team that clearly knows their audience. Really appreciated the personal touch.

13 April 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for sharing this. Glad we could respond quickly, make the right introduction and support your article — and that the personal approach came through.

Rated 5 out of 5 stars

Excellent resource for news & information

Excellent resource for any existing or wannabe private landlord providing concise, up to date news and information on both the market and compliance/regulatory landscape that impact the industry

13 April 2026
Unprompted review
Property118 logo

Reply from Property118

Glad you’re finding the updates clear, relevant and useful for navigating both the market and the regulatory landscape. Thank you.

Rated 5 out of 5 stars

Launching software for landlords

I am in the final stages of launching a property management dashboard. I made an initial post on the site and was fairly astonished to find myself in an email exchange with the founder and CEO the same evening. After addressing his honest, and TBF justified, initial queries, he gave us his support. I can kind of see why this site is so well regarded if that kind of engagement is the the norm. Thank you Mark, I'm still slightly blown away...

13 April 2026
Unprompted review
Property118 logo

Reply from Property118

Really appreciate you sharing this. It was great to connect and hear more about what you’re building — an exciting launch ahead.

Rated 5 out of 5 stars

Continuously Imporant

Review is important all the time - not just because of RRA.
Your articles are excellent.
I am MD of a medium sized family property Company (Ltd) incorporated 40 years ago. I would recommend this format for any number of properties above 5. I also strongly recommend acquiring and - if necessaryupgrading small commercial units - with all, fast IT, fire safety, heating, toilet, parking... et cetera. There is a demand from individual entrepreneurs for such. A greater turnover- but a lot less legal-and-replacement aggravation than residential. Thanks for fighting for us all. RRD

5 April 2026
Unprompted review
Property118 logo

Reply from Property118

Pleased to hear you value the content, and thank you for adding your own insights—always useful to hear from experienced operators. Appreciate your support.

Rated 5 out of 5 stars

Stamp duty due on transfer to spouse?

I asked a stamp duty question of Property 118 and had a comprehensive answer within hours. I'd previously tried to find the answer on HMRC website, but could not find anything specific to my situation. Couldn't have asked for a better service.

1 April 2026
Unprompted review
Property118 logo

Reply from Property118

Great to hear we could provide a clear and timely answer when you needed it—especially where guidance can be difficult to navigate. Thanks for your feedback.

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, with interaction between landlords you can always find answers to virtually any question.

3 April 2026
Unprompted review
Property118 logo

Reply from Property118

Good to know the discussions are helping you find the answers you need. Thanks for your review.

Rated 5 out of 5 stars

Always part of my daily email catchup…

Always part of my daily email catchup to stay on top of what's current in the BTL world - and always my first stop for help and advice.

3 April 2026
Unprompted review
Property118 logo

Reply from Property118

Pleased to hear you’re staying on top of the BTL landscape with us—and turning to us first when needed. Appreciate you sharing.

Rated 5 out of 5 stars

Property118 10/10

I manage my properties myself and have found Property118 an informative, helpful and incredibly useful tool.

3 April 2026
Unprompted review
Property118 logo

Reply from Property118

Good to know it’s supporting you in managing your own properties—thanks for your feedback.

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