Property118 Reviews 

284
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff and professional consultants for delivering thorough, first-class guidance during property incorporations and consultations. Many people highlight the exceptional support received when navigating complex challenges with HMRC and property portfolio planning. Consumers frequently note that the online platform serves as an invaluable encyclopaedia for rental issues and legislative updates. Reviewers value the daily discussions and shared expertise from experienced members, making it a safe environment to exchange advice. Visitors strongly recommend the site to anyone owning property in the UK who wants to stay fully informed.

What people talk about most

Website

Consumers find website to be positive, highlighting it as an essential daily resource for landlords seeking... See more

Service

Reviewers mention positive feedback about service, noting that experts are extremely knowledgeable, thorough,... See more

Staff

Clients share positive opinions on staff, frequently highlighting the team's exceptional knowledge,... See more

User experience

Users describe satisfaction with user experience, highlighting it as a very useful and helpful forum that... See more

Customer service

Customers consistently note positive experiences with customer service, expressing deep appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been so reassuring to experience a company who stands by their clients even when the going gets tough. Many would have thrown their hands in the air and gone bankrupt and walked away. But n... See more

Company replied

Rated 5 out of 5 stars

I've just paid for a review of my property portfolio and I have to say that I'm very impressed. Paul was extremely thorough and the report is very detailed covering things I hadn't even thought of. I... See more

Company replied

Rated 5 out of 5 stars

The first class team at Property 118 and their associates assisted us throughout our incorporation, providing all of the detailed information needed in the most professional way. They have continue... See more

Company replied

Rated 5 out of 5 stars

I had a free 30 min consultation with Johnathan Chapman who was very helpful. We discussed the portfolio performance and figures about what could be improved. It consolidated what I had been thinkin... See more

Company replied


Company details

Written by the company

Sharing best practice for UK landlords and the Private Rented sector


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(284)

181 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expert advice.

As a long term admirer of the Property 118 website I was keen to sign up for a portfolio appraisal. After friendly and helpful emails with Mark Alexander this arrived promptly and did not disappoint. It's given me a valuable perspective on our current position and potential ways forward that I would not have arrived at unaided. Very satisfied.

10 August 2026
Unprompted review
Property118 logo

Reply from Property118

It's always rewarding when a long-time reader chooses to work with us directly. We really appreciate the trust you've placed in Mark and the team and hope we can continue to support you in the years ahead.

Rated 5 out of 5 stars

Welcome professional advice

The team at Property118 is very knowledgeable and a pleasure to deal with. In an environment where landlords seem to be vilified from every angle, it’s refreshing to encounter a supportive consultancy that understands how a professionally-run rental business should be operating.

7 August 2026
Unprompted review
Property118 logo

Reply from Property118

Feedback like this is greatly appreciated by the whole team. We know how challenging the landscape has become for responsible landlords, and we're proud to be in their corner when sound guidance and a clear perspective are needed.

Rated 5 out of 5 stars

Recommend without hesitation

A truly committed, transparent and ethical team who provide excellent service. They have demonstrated this over an over during the 7 years of service they have provided me. I have no hesitation in recommending them.

6 August 2026
Unprompted review
Property118 logo

Reply from Property118

Your continued trust over the past seven years means a great deal to the whole team. We're proud to have been there for you along the way and sincerely appreciate your recommendation and ongoing support.

Rated 5 out of 5 stars

An invaluable source of relevant information for landlords

An invaluable source of relevant information for private landlords, in a time of persecution and unfair mistreatment.

6 August 2026
Unprompted review
Property118 logo

Reply from Property118

It's important that landlords have somewhere they can turn for clear information and a balanced perspective. We're pleased Property118 continues to provide that, particularly during such a challenging period for the sector.

Rated 5 out of 5 stars

Excellent ongoing support and a genuinely valuable portfolio review

I have worked with Property118 for some time, including setting up my LLP and family investment company, and I have always found Mark Alexander and the wider team knowledgeable, responsive and generous with their support.

Mark recently prepared a detailed Strategic Portfolio Review for me. It gave me a much clearer understanding of how each of my properties are performing, the areas I need to strengthen, and the practical steps I should take next. The report did not simply focus on tax. It also considered finance, cashflow, succession planning and what I ultimately want the portfolio to achieve for my family.

What I particularly value is that Mark takes the time to understand my circumstances and explain complex issues in a way that is easy to follow. He has continued to answer questions and point me towards areas I had not fully considered, without ever making me feel rushed or pressured.

Property118 has helped me feel far more confident about the direction of my property business, and I would happily recommend Mark and the team to other portfolio landlords looking for thoughtful, strategic support.

5 August 2026
Unprompted review
Property118 logo

Reply from Property118

Reading feedback like this is incredibly rewarding for the whole team. It's wonderful to know we've been able to support you over the years and help you feel more confident about the future of your property business. Thank you for your continued trust and for such a thoughtful recommendation.

Rated 5 out of 5 stars

Property118 are very knowledgeable

Property118 are very knowledgeable, friendly, and efficient. Their advice has been outstanding.

28 July 2026
Unprompted review
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Reply from Property118

We're pleased to hear you had such a positive experience. Providing clear, practical advice and a high standard of service is always our priority, so we truly appreciate your feedback.

Rated 5 out of 5 stars

True Grit

How refreshing to have a company that backs up what it says with actions. Amazing group of people with first rate knowledge of property and tax and the backbone to fight for you when it matters.

1 August 2026
Unprompted review
Property118 logo

Reply from Property118

Feedback like this means a great deal to the whole team. Knowing that our commitment, expertise and support have made a real difference is incredibly rewarding—thank you for placing your trust in us.

Rated 5 out of 5 stars

Better than AI!!

A wealth of information available on a wide range of subjects.

31 July 2026
Unprompted review
Property118 logo

Reply from Property118

We're delighted Property118 continues to be such a useful resource for you. We hope it remains a place you can turn to whenever you need information, guidance or a fresh perspective.

Rated 5 out of 5 stars

What a wonderful organisation

What a wonderful organisation. Immensely knowledgeable, helpful and professional. Always there when you need help, advice and support. Great to share views with other landlords. Keep up the good work.

1 July 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for such thoughtful feedback. It's wonderful to know that Property118 has become more than just an information resource, and that the community and support it provides continue to make a real difference.

Rated 5 out of 5 stars

will always stand by what they say and…

will always stand by what they say and will never run away from a challenge

31 July 2026
Unprompted review
Property118 logo

Reply from Property118

Your confidence in the team means a great deal to us. Thank you for your continued support and for taking the time to share your experience.

Rated 5 out of 5 stars

This company is absolutely amazing

This company is absolutely amazing. They helped us with our finances by incorporating our business.

31 July 2026
Unprompted review
Property118 logo

Reply from Property118

We're delighted we could help you through such an important step. Thank you for your trust and for taking the time to share your experience.

Rated 5 out of 5 stars

Excellent company to work with

Excellent company to work with. Informative and supportive. Highly recommended!

1 July 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your recommendation. We're delighted you had such a positive experience, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Had a Zoom consultation with Swati…

Had a Zoom consultation with Swati Samant . She was excellent in her in depth knowledge of the issues I needed help

30 July 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your kind feedback. We're delighted Swati was able to help, and we'll be sure to pass your comments on to her.

Rated 5 out of 5 stars

Excellent means of landlords sharing…

Excellent means of landlords sharing experiences and supporting one another

23 July 2026
Unprompted review
Property118 logo

Reply from Property118

The willingness of landlords to help one another is what makes the Property118 community so special. Thank you for your support and for being part of it.

Rated 5 out of 5 stars

Jonathan was highly knowledgeable and…

Jonathan was highly knowledgeable and give me the right advice. They are very well versed in the property industry and know their stuff. I am glad I took the advice as it is not easily available

7 July 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for taking the time to share your experience. We're so pleased you found Jonathan's guidance valuable, and it's great to know the advice proved worthwhile.

Rated 5 out of 5 stars

Informative and helpful Property 118

Not that I needed after fourty years having an HMO business informative to the point Property 118 confirms my descision to close the business. On so many levels doing no more than you have to in this disfunctional country is the way to go.

7 July 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for sharing your perspective after so many years in the sector. We appreciate your long-standing support and are pleased that Property118 has continued to provide information that has helped you make informed decisions at every stage of your property journey.

Rated 5 out of 5 stars

Consultation

Great understanding/knowledge from Johnathan and big help giving clarity. Would definitely recommend!

2 July 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your kind feedback. It's great to hear Jonathan helped bring clarity to your situation, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Very helpful

Jonathan was knowledgable, professional and friendly. Really appreciated his helpful, expert advice.

2 July 2026
Unprompted review
Property118 logo

Reply from Property118

We're delighted to hear you had such a positive experience with Jonathan. Thank you for taking the time to share your feedback—we'll be sure to pass on your kind words.

Rated 5 out of 5 stars

The support from all the members and…

The support from all the members and their sense of humour. A very well run site, much needed for mental support and well being for the landlord community at this time.

30 June 2026
Unprompted review
Property118 logo

Reply from Property118

The sense of community is something we're incredibly proud of. It's wonderful to know that, alongside the practical advice, Property118 provides a place where landlords can support one another through challenging times.

Rated 5 out of 5 stars

Property118 - always a great read and good advice

Property118 is a great site for landlords and for anyone e who wants to understand the truth about the property rental market.

26 June 2026
Unprompted review
Property118 logo

Reply from Property118

Thank you for your recommendation. Our aim has always been to help people make informed decisions with clear, practical information, and we're grateful for your continued support.

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