At first there was a problem with our electrical supply and the engineer had to be very patient and try various solutions plugging in to different sockets in different rooms. In the end he succeeded a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Vlad was very professional and came to clean up a stubborn stain from an alcohol stain on our sofa , the sofa has been completely returned to its previous state and smells beautiful too after th... See more
Company replied
We have parents with incontinent issues and the carpet was in a bad state. Replacing the carpet would’ve been no use as it will be soiled in days. So we thought try a professional carpet cleaner but n... See more
Company replied
Quick and reliable. Great results! The carpets were left spotless. Booked them to sort out the mess that the previous, so called professionals, left the house carpets with... Carpets had marks, dirt a... See more
Company replied
Company details
Written by the company
London's favourite cleaning company! We're always there for you when you need us wherever you are situated! Efficient and quick cleaning services at really reasonable prices. Give us a call on 020-3318-6387 to get your free quote!
Contact info
205 Gateshead Road Borehamwood, WD6 5LN, London, United Kingdom
- 020 3318 6387
- officeltd@proluxcleaning.co.uk
- www.proluxcleaning.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. The guy was polite and attentive to details. I am over all satisfied.
1 June 2025
Unprompted review
Reply from Prolux Cleaning
We’re so grateful for your review, Abraham! Your satisfaction means everything to us. We’re here for you anytime you need us!
Great job
Great job, would book again. Everything looks so much better after the steam clean. The guy was very good and professional too.
30 May 2025
Unprompted review
Reply from Prolux Cleaning
Thanks a lot, Jen! We are so happy to hear the steam clean made such a difference. We'd love to help again anytime!
Great experiance
Kind, friendly and very professional. Very nice guy and gave good info 5/5 will recomend highly and will be using the servis again
31 May 2025
Unprompted review
Reply from Prolux Cleaning
Dear Markus, we truly appreciate your trust and recommendation! We’re so happy you had a great experience. Looking forward to seeing you again soon!
Great service
Easy to book, friendly helpful team, great results from the carpet clean. Thank you
29 May 2025
Unprompted review
Reply from Prolux Cleaning
Dear Faye, we really appreciate your lovely feedback! So happy the booking was smooth and the clean met your expectations. We’re here whenever you need us again!
Cleaning service restored my sofa and looks brand new
Stan was great, sofa looks brand new. I highly recommend this service
27 May 2025
Unprompted review
Reply from Prolux Cleaning
Dear Nimo, we’re so happy you’re pleased with the results! Stan will be delighted to hear your kind words. Thank you for the recommendation!
Highly recommend
Professional service with a quick response and next day booking. Reasonable price with quality service.
Technician very skillful and well mannered. Would highly recommend.
26 May 2025
Unprompted review
Reply from Prolux Cleaning
Thank you so much, Fatima! We’re glad you found our service quality and pricing satisfactory. We’re grateful for your recommendation! Thank you for trusting us!
Prolux cleaning company staff are…
Prolux cleaning company staff are excellent very responsive and helpful I have had my carpets cleaned by prolux 3times and they are very professional the staff ho out of their way to help appreciate the support
24 May 2025
Unprompted review
Reply from Prolux Cleaning
Thank you so much, Suzie! We're truly grateful for your continued trust in us. It's always a pleasure to assist you, and we’re thrilled to hear you've had great experiences with us every time. We're always here to help and appreciate your kind words deeply.
Amazing service
Amazing service. I have used prolux more than once and every time they are fantastic. Thank you
26 May 2025
Unprompted review
Reply from Prolux Cleaning
Thank you so much, Maria! Hearing that we consistently meet your expectations is the best compliment we could receive. Can’t wait to serve you again soon!
Great experience using ProLux cleaning…
Great experience using ProLux cleaning again. Used them few years back on cleaning my car and I was really impressed with the results and I used them now for cleaning the carpet in my flat and results are great. Vladislav was friendly and very helpful, did the job quite fast but very efficient and with great results. I would 100% use ProLux again.
24 May 2025
Unprompted review
Reply from Prolux Cleaning
Dear Cosmin, it's always a pleasure having returning clients like you! We’re so glad you were happy with both the car and carpet cleaning. Vladislav truly appreciates the shoutout, and we’re grateful for your continued trust in ProLux!
Excellent service
Excellent service. Operator was delightful very polite and clearly took great pride in his work. Did an excellent job
22 November 2024
Unprompted review
Reply from Prolux Cleaning
What a thoughtful review, Geraldine – thank you! We’ll be sure to pass along your compliments. We're glad you’re happy with the results!
No complaints
On time, efficient, polite, did the job in the time quoted, good price, would use again. My sofa came out clean and I'm happy with the result.
21 May 2025
Unprompted review
Reply from Prolux Cleaning
We really appreciate your feedback! It’s great to know you’re satisfied with the cleaning and overall experience. We’d be happy to help again!
They are all professional
They are all professional. I highly recommend.
21 May 2025
Unprompted review
Reply from Prolux Cleaning
We’re grateful for your support, Erika! Your recommendation encourages us to keep up the professional service. We hope to assist you again soon!
Great and prompt service
Prolux Cleaning did carpet cleaning for me when I moved out of my flat. This is the 2nd time I am using the company and as last time they were very professional. Called the day before to confirm the appointment, arrived on time and did a good and smooth job getting my carpets to look good.
20 May 2025
Unprompted review
Reply from Prolux Cleaning
We truly appreciate your loyalty, Annette! We're thrilled everything went smoothly, and the results met your expectations. Thank you for your continued support!
Excellent service from Prolux Cleaning
Simon attended today to clean my 3 piece suite. He was polite, pleasant and professional and caused little disruption. The communication from this company is excellent and I would highly recommend
21 May 2025
Unprompted review
Reply from Prolux Cleaning
Dear Carole, we’re so grateful for your lovely feedback! It’s great to hear Simon provided a smooth, professional service. We’ll be sure to pass on your kind words to him! Thank you for recommending us!
Reply from Prolux Cleaning
We appreciate your kind words! It’s great to know our team left a good impression. Hope to serve you again soon!
Swift and efficient service thank you
Swift and efficient service thank you . can not thank you enough for responding to our leak and cleaning up our carpets so well .
First class
16 May 2025
Unprompted review
Reply from Prolux Cleaning
Thank you so much, Lee! Your kind words mean a lot to the team! It’s great to know we could step in quickly and provide a super experience. Thank you for your trust!
Outstanding Service
Outstanding Service, Highly Recommended
I recently hired Proluxcleaning Ltd for a deep clean of my one bedroom flat, and I couldn’t be more impressed. From start to finish, the team was professional, punctual and incredibly thorough. Every corner of my home was spotless, and they genuinely exceeded my expectations. Their attention to detail, efficiency and friendly approach made the whole experience smooth and stress free.
I’ll definitely be using their services again and wouldn’t hesitate to recommend them to anyone looking for a top quality clean.
Thank you, Proluxcleaning, you did a brilliant job.
9 May 2025
Unprompted review
Reply from Prolux Cleaning
Dear Joel, thank you for this incredibly detailed and thoughtful review! We're overjoyed that you were so pleased with the deep clean and our team's effort. It means the world to us! We look forward to helping you again anytime!
Arranged Sunday cleaning visit and was…
Arranged Sunday cleaning visit and was very happy with results. Simon the cleaning operative was excellent and did great job.
18 May 2025
Unprompted review
Reply from Prolux Cleaning
Dear Matthew, we appreciate your review! We're glad that you're happy and that Simon delivered excellent results. We'll pass along your kind words to him!
Super helpful and efficient
I had a mice problem in my house and unfortunately they got into my sofas. I contacted Prolux Cleaning via their website and got a call back immediately and was able to book an appointment for the next day. Everyone, from the person who talked to me on the phone to the team member who came to the house to clean the sofas, was very polite and answered all my questions clearly. The service was excellent, my sofas are now clean and smelling nice again, and they were even able to remove some old stains. Pricing was also reasonable. I highly recommend this company and will definitely use their services again in the future.
15 May 2025
Unprompted review
Reply from Prolux Cleaning
Thank you so much for this thoughtful review, Raissa! We're so glad you found our team helpful and the results satisfactory. Your satisfaction is our priority, and we’re grateful for your recommendation! Your trust means a lot, and we’re always here if you need us again!
Excellent service and communication…
Excellent service and communication throughout. I would thoroughly recommend. Car looks like new inside.
8 May 2025
Unprompted review
Reply from Prolux Cleaning
Dear Kathryn, we really appreciate your kind words! It's great to know the communication and service met your expectations — and even better that your car feels brand new!
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