PROGAS HEATING SERVICES LTD Reviews 

1,556
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional engineers for arriving promptly, working diligently, and completing boiler repairs and annual services with great care. People also deeply appreciate the helpful office staff who provide timely updates, answer calls quickly, and make scheduling emergency appointments very easy. Many consumers note that the pricing is fair and transparent for the exceptional heating solutions delivered by the team. Long-term clients consistently point out the reliable annual maintenance, trustworthy advice, and respectful demeanor shown during every single visit over the years. Reviewers often mention that workspaces are left exceptionally clean and tidy after all tasks are finished.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting reliable, prompt, and professional... See more

Staff

Customers had positive experiences with staff, frequently highlighting their punctuality, polite demeanor,... See more

Price

Consumers express satisfaction regarding the price, frequently praising fair pricing, competitive quotes, and... See more

Customer service

Reviewers highlight positive satisfaction regarding the reliable and helpful service, praising the friendly,... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt answers to initial enquiries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived as arranged (time and date) Serviced boiler and filled out data Dene v.pleasant Engineer Contacted HQ yesterday re: bottom shield having become detached and Dene arrived this morning... See more

Rated 5 out of 5 stars

We have used this company for many years. Appointments made are always kept. Service person deals with situation at hand and advices when necessary. Do the job as quickly as possible and leaves. Clear... See more

Rated 5 out of 5 stars

Had a boiler breakdown on a Friday night, Grant arrived Saturday morning and identified the issue. Parts were difficult to find so we were looking at 5 days without hot water but Grant went out of his... See more

Rated 5 out of 5 stars

The engineer turned up a day earlier than expected, although I booked by phone in December and they might have put down the wrong day as I normally am not available on Tuesday’s and would not have boo... See more


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gasfitter

Information provided by various external sources

Progas Heating Services Ltd is a well established company of 25 years. We provide domestic central heating and gas services to South, South East London, North Kent and Surrey. Progas can design, install, service and maintain central heating systems, boilers and all Gas appliances. We also carry out Landlords Gas Safety Checks and Buyers Reports to ensure there are no surprises when purchasing a property. Progas hold full Public Liability Insurance for your peace of mind. We have showroom facilities where you may view boilers and our range of services. We are a Gas Safe Registered company and Worcester Bosch Accredited/Approved installers. All work is carried out by Engineers trained and employed directly by Progas - we do not sub contract our work out. Please call our office on 020 8676 0101 or email us info@progasheating.co.uk should you require any further information or to make a booking. You may also view our website at www.progasheating.co.uk

12 Year warranty available on selected Worcester Bosch boilers !

12 year boiler warranties available on selected Worcester Bosch boilers

12 year boiler warranties available on selected Worcester Bosch boilers
12 year boiler warranties available on selected Worcester Bosch boilers when fitted with a Worcester Bosch system filter - usually 10 years

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,556)

177 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional service

I needed to have a boiler valve replaced. From start to finish it was smooth. Communication was neat and timely, the work was professionally done as quoted and promised, and I think the pricing was appropriate. I am very happy with them.

11 August 2026
Rated 5 out of 5 stars

Frantastic heating company

Progas have always been reliable fast and efficient.
Also extremely helpful and trustworthy we are an under 5 s charity and whilst on our premises have also always been respectful and considerate.

11 August 2026
Rated 5 out of 5 stars

5 star professional company with fair and honest prices

Have used Progas for years for boiler installations and all heating and water issues. Just fixed an air block issue at my flat. Always guaranteed a 5 star service. Professional engineers who always carry out excellent work.
You can trust them to give you the right solution/diagnosis at fair and reasonable price. Don’t bother going any where else. They’ve been fixing London for decades

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and reliable service

Excellent and reliable service. We have used Progas since they installed our central heating. and they continue to maintain our system. Friendly and reliable and always available if required. Thank you.

23 July 2026
Rated 5 out of 5 stars

Fast

Fast, efficient service. Polite service engineer. Knowledgeable about the product and advice.

16 July 2026
Rated 5 out of 5 stars

Used Progas in SE26 for my Gas Safety…

Used Progas in SE26 for my Gas Safety Certificate. Thanks to Daniel in the office and to Donald, the engineer. Follow up appointment to sleeve pipework was also handled punctually and professionally. Good email comms with Jill and Abi. 1st time using the company but I will definitely use again. Five stars all around !

7 July 2026
Rated 5 out of 5 stars

Boiler service

I have my boiler serviced annually and have always found Progas Ltd very reliable. They send reminders, the engineers arrive on time and they do a thorough job.

8 July 2026
Rated 4 out of 5 stars

Very reliable and great service

Very reliable and great service. Was a bit puzzled that I did a call out and the billing structure was a bit strange. Different invoices for the same job that included parts replacement and service. Would recommend unifying billing for the same call. Otherwise, I highly recommend Progas as very reliable.

9 March 2026
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Professionals reliable helpful engineers that go out of their way to help you.

No complaints what so ever.

These are good guys!

7 October 2025

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