PROGAS HEATING SERVICES LTD Reviews 1,502

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, helpfulness, and efficiency. Many appreciate the reasonable pricing and the quick response times, noting that the company often accommodates urgent requests. The customer service is frequently described as outstanding, with people commending the clear communication and the staff's ability to explain technical details in an understandable way. However, some customers also noted occasional issues, such as an engineer arriving before the scheduled time, or a service that did not thoroughly clean the heat exchanger and convector channels, leading to a loss of hot water and heating.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the engineers for being... See more

Price

Users describe positive interactions with price, consistently finding it fair and reasonable. Many customers... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and prompt... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the excellent communication, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived as arranged (time and date) Serviced boiler and filled out data Dene v.pleasant Engineer Contacted HQ yesterday re: bottom shield having become detached and Dene arrived this morning... See more

Rated 5 out of 5 stars

We have used this company for many years. Appointments made are always kept. Service person deals with situation at hand and advices when necessary. Do the job as quickly as possible and leaves. Clear... See more

Rated 5 out of 5 stars

The price was very reasonable, the quote was very clear, with all the aspects of the job carefully detailed. NO HIDDEN EXTRAS! The plumber and his assistant were highly professional and talked throug... See more

Rated 5 out of 5 stars

My agents use Progas for a rental property, so I called them in when the boiler broke down at my own home. It's October, so a busy time for heating engineers, but they squeezed me in (twice!). They ar... See more


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gasfitter

Information provided by various external sources

Progas Heating Services Ltd is a well established company of 25 years. We provide domestic central heating and gas services to South, South East London, North Kent and Surrey. Progas can design, install, service and maintain central heating systems, boilers and all Gas appliances. We also carry out Landlords Gas Safety Checks and Buyers Reports to ensure there are no surprises when purchasing a property. Progas hold full Public Liability Insurance for your peace of mind. We have showroom facilities where you may view boilers and our range of services. We are a Gas Safe Registered company and Worcester Bosch Accredited/Approved installers. All work is carried out by Engineers trained and employed directly by Progas - we do not sub contract our work out. Please call our office on 020 8676 0101 or email us info@progasheating.co.uk should you require any further information or to make a booking. You may also view our website at www.progasheating.co.uk

12 Year warranty available on selected Worcester Bosch boilers !

12 year boiler warranties available on selected Worcester Bosch boilers

12 year boiler warranties available on selected Worcester Bosch boilers
12 year boiler warranties available on selected Worcester Bosch boilers when fitted with a Worcester Bosch system filter - usually 10 years

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Annual boiler service

Annual boiler service. As ever conducted professionally and effectively (I have a service contract). Engineer polite and ready to answer any questions.

2 March 2026
Rated 4 out of 5 stars

Annual boiler service

Appointment was easy to make with a choice of dates given. Engineers arrived within agreed timeframe and carried out the boiler service and signed off on what checks were carried out.

14 April 2026
Rated 5 out of 5 stars

I changed my cooker from.oil to…

I changed my cooker from.oil to lpg....found a empty 47kg bottle...ordered online and within an hour they were here!!! Fast service or what! Friendly too and cheaper than calor or flogas. My new goto lpg supply.

26 March 2026
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