The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... See more
Location
Switch locationUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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See what reviewers are saying
Tracey was brilliant. She made us so welcome and went out of her way to ensure that we purchased the correct product for our specific needs. We are so pleased that she is now the branch manager. She i... See more
Company replied
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... See more
Company replied
Our second visit to ProCook this time the Doncaster store. We actually searched out this store (55 miles away) as we have none near us after we had had such a good experience at Norwich. We bought a k... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, United Kingdom
4.9
Excellent
749 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good products
26 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Really good experience
Really good experience
Found what I needed at very reasonable price
Lovely ( American) young lady was mist helpful and delightfully funny and engaging
Well done and thankyou
21 March 2026
Reply from ProCook - Doncaster
We're happy to hear that you had a really good experience and found what you needed at a very reasonable price. We appreciate your kind words about our helpful team member!
Reply from ProCook - Doncaster
We appreciate you sharing that our staff was pleasant and that we have a good selection of products for you to choose from!
Dog friendly!!
Dog friendly!!! Lovely clean shop. Everything laid out in sections. Staff friendly and helpful.
23 March 2026
Reply from ProCook - Doncaster
We're so happy you and your dog enjoyed our clean and well-organized shop! It's great to hear our staff was friendly and helpful during your visit.
Very helpful and friendly service with…
Very helpful and friendly service with a good choice of products
19 March 2026
Reply from ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful service and product choices.
Great place great products great staff
Great place great products great staff. Prices reasnoble in this expensive world. I just wish I was a prooper cook
22 March 2026
Reply from ProCook - Doncaster
We're glad you enjoyed your experience with our products and staff! It's great to hear our prices are reasonable for you. We appreciate your feedback and wish you well in your cooking journey.
Helpful staff
22 March 2026
Reply from ProCook - Doncaster
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
A shop worth a visit
The shop was spacious and well laid out. There was a wide variety of goods- everything a cook could want! The staff were pleasant and helpful
22 March 2026
Reply from ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our spacious and well-organized shop and helpful staff.
Fabulous team
Everyone at ProCook Doncaster,is always happy to help with whatever I ask for. Tracey and Katelyn have been amazing and have found me the item I needed from another store. Nothing is too much for the whole team.
Thank you
21 March 2026
Reply from ProCook - Doncaster
We're happy to hear everyone at our Doncaster store is always ready to assist you. It's great to know team members went above and beyond to find the item you needed. We appreciate your positive feedback.
Friendly staff and good products.
The member of staff who served me was friendly and very helpful.
The products I bought were a hand held food mixer and a cafetière. Both appear to be of very good quality.
20 March 2026
Reply from ProCook - Doncaster
We're happy to hear that the staff member was friendly and helpful! It's great to know you find the food mixer and cafetière to be of very good quality. We appreciate your positive feedback.
It was like a breath of fresh air to…
It was like a breath of fresh air to talk to someone who had extensive knowledge on products.
The sales person was so lovely.
The advice given helped me to buy the most suitable product for my needs.
20 March 2026
Freindly staff inform me which was great
11 March 2026
Reply from ProCook - Doncaster
We appreciate you letting us know our staff was friendly and informative! We are so happy to hear it.
The service we received was excellent
The service we received was excellent. The gentleman that served us was very helpful and knowledgeable. He allowed us time to decide on our item though there was plenty of try's to sale add on.
Overall, would highly recommend.
12 March 2026
Reply from ProCook - Doncaster
We're happy to hear that you received excellent service! It's great to know that the staff member was helpful and knowledgeable, and allowed you time to decide. We appreciate your recommendation!
Go to ProCook for all your cooking needs !
The staff were very helpful in choosing the products we purchased giving us also usage tips .The pricing of the goods is also very good.
15 March 2026
Reply from ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful in choosing products and providing usage tips.
Reply from ProCook - Doncaster
We appreciate your positive feedback; we are so happy that our staff was helpful and you enjoyed our shop's layout!
Nice shop,pleasant staff .
14 March 2026
Reply from ProCook - Doncaster
We appreciate your positive feedback; we are so happy you enjoyed our nice shop and that our staff was pleasant!
A lovely shopping experience…
A lovely shop with very helpful and knowledgeable staff. Always a pleasure to go in this shop and invariably find something that I want.
10 March 2026
Reply from ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff helpful and knowledgeable and that you enjoy visiting our shop.
Very pleasant staff very helpful made…
Very pleasant staff very helpful made shopping in stores a very a pleasure
11 March 2026
All round perfection
The staff are brilliant. The products are excellent. That makes a perfect shopping experience.
Thank you Pro Cook it’s a pleasure to shop with you.
7 March 2026
Reply from ProCook - Doncaster
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our staff and products brilliant and that you enjoy shopping with us.
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