The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop h... See more
Location
Switch locationUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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See what reviewers are saying
Excellent. Great shop to visit. Friendly helpful staff. Well laid out and well stocked outlet. Good quality products. Always enjoy a browse.
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... See more
Company replied
We had an issue with the electronic receipt from a previous purchase that we needed to return and exchange. We went into store and the gent who served us managed to find the original order, give us... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, United Kingdom
4.9
Excellent
736 reviews
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Extremely helpful attendant.
29 July 2026
Excellent
Excellent. Great shop to visit. Friendly helpful staff. Well laid out and well stocked outlet. Good quality products. Always enjoy a browse.
14 July 2026
Staff were very knowledgeable and…
Staff were very knowledgeable and welcoming. Always friendly and helpful. Tracey is a star.
21 July 2026
A very enjoyable experience…
The shop was well laid out and when we visited we were approached by a very polite saleswoman who asked if we could find what we were looking for and then proceeded to point out a promotion the shop had. We found everything quite easily and then it was an easy transaction at the till. All in all a very enjoyable experience
17 July 2026
Friendly efficient staff and a lovely…
Friendly efficient staff and a lovely tidy well laid out shop
12 July 2026
Happy Shopping at ProCook
I went to ProCook at the outlet Lakeside Doncaster to buy a cast iron roasting pan and was pleased to find it was in the sale . Staff at the store were very friendly and helpful and made my shopping experience a pleasure
I would recommend ProCook Doncaster for the range of quality products at reasonable prices and helpful staff
12 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Pleasant & helpful assistant
Helpful assistant with warm & pleasant manner, all very much appreciated.
8 July 2026
Reply from ProCook - Doncaster
We're so glad you found our assistant helpful and appreciated their warm and pleasant manner! Thank you for sharing your positive experience with us.
All products first class
Every one at pro cook is friendly and helpful, and all products first class
2 July 2026
Reply from ProCook - Doncaster
We're so glad you found our team friendly and helpful, and that you consider our products first-class! Thank you for your wonderful feedback.
Reply from ProCook - Doncaster
We're so glad you enjoyed our selection of products and found our staff to be friendly and helpful! Thank you for your kind words.
returning customer
As a returning customer the staff continue to be very helpful without being bothersome. Their friendly and helpful attitude makes shopping in this shop a pleasure
4 July 2026
Reply from ProCook - Doncaster
We're so pleased to hear that as a returning customer, you continue to find our staff helpful and friendly, making your shopping experience a pleasure!
Very friendly staff and very polite.And…
Very friendly staff and very polite.And very helpful.
1 July 2026
Reply from ProCook - Doncaster
We are so glad to hear that our staff was friendly, polite, and very helpful during your visit. We truly appreciate your kind feedback!
Great customer service received in the…
Great customer service received in the Doncaster store today. Useful information shared to help us make our decision.
29 June 2026
The lady who served us was very…
The lady who served us was very knowledgable about the different knifes and let us try them out in store.
27 June 2026
Reply from ProCook - Doncaster
We appreciate your kind words about our quality. We understand your feedback on pricing.
The sales assistant (unfortunately I…
The sales assistant (unfortunately I did not get her name) was an absolute star, she was helpful and very thorough in ensuring the dinner plate sets i was buying were all good opening each box and checking the quality and there were a lot of pieces to check over!! Fantastic customer services 👌
13 June 2026
Reply from ProCook - Doncaster
We're so pleased to hear about the fantastic customer service you received! It's wonderful that our sales assistant was so helpful and thorough in checking your dinner plate sets. Thank you for sharing your positive experience!
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