The staff were able to advise me of 2 sizes of induction converter plates rather than buying new pans. Very pleased
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Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more
Company replied
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more
Company replied
Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
- 0117 2055040
4.8
Excellent
215 reviews
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Staff were really helpful
30 June 2025
Reply from ProCook - Cabot Circus
We're glad our staff was helpful! We appreciate you taking the time to leave us this feedback.
Found exactly what I wanted
Found exactly what I wanted, fantastic customer service. Will definitely be going again.
28 June 2025
Reply from ProCook - Cabot Circus
We're happy you found what you wanted and that our customer service was fantastic. We appreciate your feedback and look forward to your next visit!
great staff and very helpful as always
28 June 2025
Reply from ProCook - Cabot Circus
We appreciate you letting us know our staff is great and very helpful! We are so glad to hear it.
Reply from ProCook - Cabot Circus
We're delighted you appreciate our good range of products and well-organized layout. Thank you for your positive feedback!
It's great!
It's great, stuff with warranty, very sturdy so no need scare of it breaking, it's great!
14 June 2025
Reply from ProCook - Cabot Circus
We're happy to hear that you find our product great and sturdy, especially with the warranty! Thank you for your positive feedback; we appreciate it.
Reply from ProCook - Cabot Circus
We're happy to hear that you are very satisfied with your new loaf tin. We appreciate your kind words about the service you received in store.
Lay out of items on display are…
Lay out of items on display are excellent with in the store. Store space very good. Some items are unusual great to see what the item is used for.
1 June 2025
Reply from ProCook - Cabot Circus
We're glad you enjoyed our store's layout and unique items. It's great to know the displays helped you understand the products. Thanks for your feedback!
The assistant was very polite and eager…
The assistant was very polite and eager to advise and help with further purchases
28 May 2025
Reply from ProCook - Cabot Circus
We appreciate your kind words! We're happy to hear that our assistant was polite and helpful. We aim to provide excellent service for all our customers.
Did not have anyone offer help whilst…
Did not have anyone offer help whilst looking at the products .It felt as if they assumed was not going to purchase anything so no one bothered to ever offer help and when I had settled for the product I wanted had to actually go and ask for help and that's when I received some attention.Didn't fell welcome poor customer service but good products .
28 May 2025
Reply from ProCook - Cabot Circus
We appreciate your feedback and are sorry you didn't feel welcome or receive assistance while shopping. We'll address this with our team to improve our customer service. We're glad you liked our products.
The staffs knowledge was very helpful &…
The staffs knowledge was very helpful & aided us with our purchase. Thank you again…added bonus of getting 20% the total bill. Well Done Pro Cook
26 May 2025
Reply from ProCook - Cabot Circus
We appreciate your positive feedback! We're so glad to hear that our staff's knowledge was helpful and that you enjoyed the discount. Thank you for your support!
Great kitchen shop with an enormous…
Great kitchen shop with an enormous choice of kitchen ware. Competitive prices. I am delighted with my picnic basket and my wife with her pan.
25 May 2025
Reply from ProCook - Cabot Circus
We're happy to hear you found a great choice of kitchenware at competitive prices in our shop. We're delighted you are pleased with your picnic basket and your wife with her pan. Thank you for your positive feedback!
Great staff
Great staff - attentive and helpful and friendly but not overbearing. Huge range of good products from cocktail shakers to pans and crockery. Not cheap but good quality.
25 May 2025
Reply from ProCook - Cabot Circus
We're happy to hear that our staff were attentive, helpful, and friendly without being overbearing. It's great to know you appreciated our wide range of quality products. We appreciate your feedback!
Reply from ProCook - Cabot Circus
We appreciate your positive feedback! We're glad you enjoyed our shop.
Great service and range of products
Grate range of products of good quality, includes life time guarantee on the baking tray I purchased.
22 May 2025
Reply from ProCook - Cabot Circus
We're happy to hear that you found a great range of good quality products! We appreciate you noting the lifetime guarantee on your baking tray. Thanks for your positive feedback.
Reply from ProCook - Cabot Circus
We're so glad you found our staff approachable and friendly and that you appreciated our products! Thanks for your review.
I was very impressed by the ProCook shop in Cabot Circus
I was very impressed by the ProCook shop in Cabot Circus. I found a knife I had been looking for, for some time and the service was wonderful, even gift wrapping it for me before I left the shop.
10 May 2025
Reply from ProCook - Cabot Circus
We're happy to hear that you found the knife you were looking for at our Cabot Circus shop. We're glad you enjoyed the wonderful service and gift wrapping. Thank you for your positive feedback!
Great shop my wife loves it
Great shop my wife loves it in there and its easier now to have a shop like this in town instead of going to cribbs causeway
14 May 2025
Reply from ProCook - Cabot Circus
We're so happy to hear that you and your wife enjoy shopping at our store! It's wonderful to know that we're making it easier for you to find what you need without having to travel far. We appreciate your positive feedback and hope to see you again soon.
Reply from ProCook - Cabot Circus
Thank you for your positive review! We appreciate you taking the time to share your thoughts. We're glad you found our service excellent and our merchandise to be a good value.
good spatula and friendly service :)
4 May 2025
Reply from ProCook - Cabot Circus
We appreciate your kind words! It's wonderful to hear that you enjoyed our spatula and found our service friendly. We strive to provide high-quality products and excellent customer experiences.
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