The staff were able to advise me of 2 sizes of induction converter plates rather than buying new pans. Very pleased
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Really friendly and helpful staff, who were more than happy to serve despite the heat! The store itself was very well laid out, in a smart and clean manner. Honestly, a very good spot if you’re... See more
Company replied
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more
Company replied
Greeted at the door. Lovely air-conditioning, I was asked if 8 needed any help. Served immediately to make my purchase. Very attentive member of staff who was on his own as his colleague was on a brea... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
- 0117 2055040
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Helpful staff and quality products
Helpful staff and attractive and useful, good quality products

Reply from ProCook - Cabot Circus
Excellent
This was the store Cabot Circus was missing. The service is excellent. I'd say the prices are very unaffordable, but at the same time, everything is high quality. Thank you.

Reply from ProCook - Cabot Circus
The young lady who served us was very…
The young lady who served us was very friendly, helpful and all with a great smile.

Reply from ProCook - Cabot Circus
There is goods deals and easy to see…
There is goods deals and easy to see everything around the store. Also the customer service was great too.

Reply from ProCook - Cabot Circus
Good team and well stocked
The staff are very friendly and helpful and the shop is both well presented and well stocked. I have visited twice in the space of a week (due to moving home) and was able to walk away with the items I needed on both occasions. I am particularly pleased with the quality of my cutlery set which was very reasonably priced. They have some good deals on at the moment too.

Reply from ProCook - Cabot Circus
Prompt and helpful service
Prompt and helpful service. Was able to browse and try a few knives to ensure I was happy with my selection.

Reply from ProCook - Cabot Circus
Fantastic range of kitchenware
Fantastic range of kitchenware , great staff to help out with your need and questions.

Reply from ProCook - Cabot Circus
Great quality cookware
Great quality cookware, fair prices. Great that they actually have physical shops where you can see their products IRL.

Reply from ProCook - Cabot Circus

Reply from ProCook - Cabot Circus

Reply from ProCook - Cabot Circus
Best of till now….
The first time I have been to procook and it was worthy experience. The product quality was absolutely amazing. Best for all. If you are cooking lover then this one is best for you.

Reply from ProCook - Cabot Circus
Very good service
Very good service, helpful and polite staff who could really listen to what I was looking for. Good experience.

Reply from ProCook - Cabot Circus
Perfect place for home chefs and foodies
Great choice of products, and good customer service.

Reply from ProCook - Cabot Circus
A positive experience in the shop
A positive experience in the shop with recommendations from Gareth.
My husband bought a knife which is very good and I pick up some silicone pot watchers.

Reply from ProCook - Cabot Circus
Polite attentive staff.
Polite attentive staff.
Bought a set of tongs in the sale but later threw them out as they had no strength in the food grip end as they were too cheaply constructed. I replaced them with better tongs form Waitrose. The Box grater worked well though

Reply from ProCook - Cabot Circus
Everything Kitchen!
Great shop, lots of options. A big kudos to the shop assistants, they are very helpful and absolutely lovely!

Reply from ProCook - Cabot Circus
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